Custom software development company in Romford for trades, traders and care teams

No, we are not local to Romford, and we would rather say so up front. SpiderHunts has no office in Havering and none of our developers live there. The team works from Lahore, and our registered office at 182-184 High Street N, Office 14607, London E6 2JA is used for company paperwork only. Every meeting happens on a video call booked in your working hours.

A focused tool such as a job, booking or stock system costs £8,000 to £20,000. Larger web applications with several user types run £20,000 to £45,000, and a cross-platform phone app is £15,000 to £35,000. If what you really need is a better website, that is £3,000 to £12,000. Every project begins with a written quote setting out scope and exclusions, so the price is clear.

Nobody can honestly prove they are the best, and we do not claim it. Compare providers on things you can check: independent reviews (SpiderHunts is rated 4.6 on Clutch), a written quote that spells out scope and exclusions, a contract stating you own the code, and references you can phone. If IT support is what you need, choose a support firm; for software, book our free consultation.

No. SpiderHunts is a software company, so we do not offer IT support. That means no help desk, no repairs to computers, tills, networks or servers, no hardware or cabling, no Microsoft 365 administration and no site visits. We build custom software, apps and websites, connect the tools you use, and advise on choosing systems and automating work. A local IT support company is the right call for the rest.

Yes, that is one of the most common requests we get from firms around Romford. A typical build covers enquiries, quotes from saved prices, job scheduling, a phone app for site teams with photos and signatures, and invoices sent to your accounts package. It usually sits in the £8,000 to £20,000 range. If an existing trades app suits you, we will tell you before you spend anything.

Yes. We build rota, visit logging and training record tools for care providers, with role-based access and audit logs, designed to support UK GDPR requirements. The software can help you keep the records an inspection might ask for, but judgements about regulation stay with you and your advisers. Where we handle personal data for you, we sign a written data processing agreement before work starts.

Often it is not the right first step, and we will say so. For many traders a well-built WordPress or WooCommerce shop, from £3,000, or a ready-made booking or till app does the job for far less. Custom software makes sense when you have a process that no product handles and it costs you real time or sales every week. The free call helps you decide.

All meetings are video calls in your working hours, and nobody from SpiderHunts visits in person. Lahore is five hours ahead of the UK in winter and four hours ahead in British Summer Time, so our day overlaps your morning and early afternoon. If you are on site all day, we can book short calls early or at lunchtime, and everything agreed is confirmed in writing afterwards.

Yes. The code becomes yours once the project is paid in full, as the contract sets out. It is kept in a repository you control, with hosting and domains in your own name, and we hand over logins and plain-English documentation. If you later want another developer, or your own staff, to take it on, nothing stops them, and you owe us nothing further.

Yes. Our SEO work covers technical fixes, service pages for the towns you actually cover, from Romford and Hornchurch out to Brentwood, and a properly set-up Google Business Profile. Retainers start from £1,500 a month and one-off projects from £2,500, and the SEO audit is free. No honest provider can promise you a fixed position on Google, so we never do.

For a focused tool, usually within weeks rather than months. We build the core features first and get them onto your phone or screen early, so your team can start using the essentials while we finish the rest. Larger systems are delivered in stages. The estimated timeline for your project is written into the quote, and we would rather give a realistic date than a hopeful one.

Usually, yes. Most accounts packages such as Xero, QuickBooks and Sage, along with calendars, payment tools and website forms, can be linked so a booking or sale creates the right records automatically. Where your spreadsheet is really acting as a database, we can turn it into a simple system with proper access controls. We check each tool's connection options on the free call before quoting.