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SpiderHunts Technologies
24/7 AI Chatbot for Home Care Agencies

Never miss another care enquiry — even after hours

Families research care in the evening and at weekends, and message four providers at once. Our AI chatbot answers instantly on your website, any hour — qualifies the enquiry and books a callback — so the family chooses you, not the agency that replied first.

Works on your existing website · Live in a day · No long contracts
Answers 24/7 GDPR compliant, UK data Any website, live in a day
What your AI assistant does

Your website’s always-on care coordinator

It does the first two minutes of every enquiry — instantly, day or night — so a real conversation with your team actually happens.

Answers instantly, 24/7

Evenings, weekends, 2am — the moment a family lands on your site, it replies.

Qualifies every enquiry

Postcode, care type, hours, funding and urgency — captured before it reaches your team.

Books callbacks automatically

Straight into your calendar, with an instant SMS/email alert for urgent enquiries.

Works on your site

WordPress, Wix, Squarespace or custom — added in a day, in your branding.

The cost of a slow reply

The enquiry came in at 7pm. You saw it Monday.

By then the family had already spoken to the agency that answered first. You didn’t lose the package on price or quality — you lost it on response time.

Enquiries arrive after hours

Families research care in the evening and at weekends — exactly when your office is closed and no one can reply.

Contact forms sit unread

A form drops into an inbox and waits until Monday. The family has messaged three other providers in the meantime.

Your team can’t watch it all night

You can’t staff a phone at 11pm — but that’s when the discharge-panic enquiries come in.

Unqualified enquiries waste time

Out-of-area, wrong care type, job seekers — your coordinators sift through them instead of talking to real prospects.

You can’t measure the leak

You have no idea how many enquiries you’re losing overnight, because they never reach you at all.

Slow response = lost packages

In care, the first responsive provider usually wins. Every hour of delay is a package quietly going elsewhere.

An assistant that never sleeps.

Put our AI chatbot on your site and every family gets an instant, helpful reply — qualified and booked in for a callback — whether it’s 7pm on a Sunday or the middle of the night.

Book a Free Demo
Why home care agencies choose it

Built for care, not a generic chatbot

Trained on your agency, tuned for the questions families actually ask, and safe with sensitive information.

Trained on your agency

Your services, coverage area, rates, CQC rating and policies — it answers like a member of your team, not a stranger.

Captures what matters

Postcode, care type, hours needed, funding route and urgency — so your manager opens a full, named enquiry.

Books callbacks for you

Drops the callback straight into your team’s calendar and confirms the time with the family instantly.

Instant urgent alerts

Email and SMS to your on-call manager the moment an urgent enquiry — like a hospital discharge — comes in.

GDPR compliant & safe

UK data storage, configurable retention, consent captured up front, and a full data processing agreement.

Live on any site in a day

One line of code on your existing website — no rebuild, no long project. Running in your branding within a day.

The SpiderHunts difference

We don’t sell chatbots. We make sure you stop losing business.

An off-the-shelf chatbot is a widget you’re left to set up, babysit and hope it works. We deliver the whole thing as a service — the AI assistant and the team who build it, train it on your agency, wire it into how you work, and keep tuning it from real enquiries. You get the outcome, not homework.

Done for you, end to end

We handle the build, the training, the integrations and the go-live. You don’t configure anything or babysit a dashboard — you just start receiving qualified enquiries.

Built around your agency

Trained on your services, coverage, rates, CQC rating and tone of voice, and connected to your calendar and CRM — so it works the way your branch actually runs.

We own the outcome with you

Our job isn’t “deploy a bot” — it’s making sure no enquiry, and no care package, slips away. We review real conversations and keep improving conversion, month after month.

How it works

Live on your website in four simple steps

No jargon, no six-month project — just a smarter first response, fast.

Step 1

Discovery call

A quick call to capture your services, coverage area, rates and how you like enquiries handled.

Step 2

We build & train it

We configure the assistant on your services and set clear, safe boundaries — then you review it.

Step 3

Go live on your site

We add it to your website in a day, in your branding, and start capturing enquiries around the clock.

Step 4

Improve from real chats

We refine answers from real conversations so it gets better at turning enquiries into booked clients.

Preview example

This is what a 7pm enquiry looks like

The assistant sits in the corner of your website and answers families the moment they arrive — qualifying the enquiry and booking a callback. Try the live preview in the bottom-right corner of this page.

Your website, with the AI assistant ready in the corner — 24/7.

What good looks like

Why instant response wins in care

Illustrative of the difference an always-on assistant makes — we’ll map the real opportunity for your agency on the demo.

24/7
Enquiries answered
<60s
First response time
£0
Enquiries missed overnight
1 day
To go live on your site

Illustrative of how the assistant behaves — actual results depend on your traffic and how enquiries are handled after handover.

Chatbot vs contact form

Why a form quietly loses you clients

A contact form waits. An AI assistant replies. In care, that difference is the client.

 AI ChatbotContact form
Response timeInstant, 24/7Whenever the inbox is checked
After-hours enquiriesAnswered & bookedSit until Monday
Qualifies the enquiryYes — automaticallyNo
Books a callbackInto your calendarManual follow-up
Urgent alertsInstant SMS & emailNone
ResultYou reply first, you winSomeone else replied first
Straight answers

Questions care agencies ask us

What does the AI chatbot actually do?

It sits on your website and answers families the moment they arrive, any hour. It explains your services and coverage, checks their postcode, qualifies the enquiry (care type, hours, funding, urgency) and books a callback into your calendar — so your team wakes up to qualified enquiries instead of a voicemail box.

Will it replace my care coordinators?

No, and you wouldn’t want it to. Care is a relationship business — families need to speak to a person. The chatbot handles the first two minutes, when your office is closed, so that a human conversation actually happens. Every enquiry still reaches your team, just qualified and on time.

What if it gives a family the wrong information?

It only knows what you tell it. We train it on your services, coverage, rates and policies, and set clear boundaries on anything clinical or contractual. For anything outside scope it takes details and escalates to your team rather than guessing.

Does it work on my existing website?

Yes — WordPress, Wix, Squarespace or custom. We add it in a day with a single snippet, in your branding, without rebuilding anything.

Is it GDPR compliant? Care enquiries contain health information.

Yes. Data is stored in the UK, retention is configurable to your policy, consent is captured at the point of enquiry, and you get a data processing agreement. We can restrict what the assistant collects if you’d rather sensitive detail stayed with a human.

How quickly can it go live?

Usually within a day or two once we have your services, coverage area and rates. Setup takes about an hour of your time on a single call.

How much does it cost?

A simple monthly subscription with no long contract. We’ll give you exact pricing on the demo call — it pays for itself with a single extra care package.

Will I be notified about urgent enquiries?

Yes. The chatbot sends an instant email and SMS alert to your on-call manager for urgent enquiries, and logs the full conversation so nothing is missed.

No long contract. Live on any site. See it before you buy.

Book a free demo and watch the assistant handle a real enquiry for your agency. Month-to-month, GDPR compliant, and running on your website within a day — cancel any time.

Free · No obligation

See your AI care assistant in action

Book a free 30-minute demo. We’ll show the assistant handling a real enquiry for your agency and exactly how many out-of-hours clients you could be capturing.

  • See it answer a real care enquiry live
  • Where you’re losing enquiries today
  • Clear pricing — no obligation, no hard sell

Book your free demo

Pick a time that suits you — it takes 30 seconds.

Book a Free Demo