Workflow automation that gives your team its week back.

Workflow automation uses software to carry out the repetitive steps of a business process, such as moving data between systems, sending approvals or producing reports. We map the process, decide which steps suit fixed rules and which need AI judgement, connect your existing tools, and monitor the automation once it is live.

AI workflow automation is a chain of automated steps where at least one step uses a model to interpret, decide or generate rather than follow a fixed rule. A traditional workflow can move an invoice between systems; AI workflow automation can read the invoice, extract the line items, check them against the purchase order, flag the mismatch and draft the supplier email. The workflow engine handles sequencing and retries; the model handles the judgement.

A single workflow across two or three tools typically costs £2,000–£5,000. An AI-assisted workflow with document extraction or triage runs £5,000–£12,000, and multi-system automation across CRM, ERP and finance is £12,000–£30,000+. We give a written quote, with scope and exclusions agreed up front, after a free process audit, and ongoing running costs are usually tens of pounds a month.

Simple workflows are typically live in one to two weeks. Complex multi-system automations with custom logic and AI steps typically take three to six weeks. We run the automation in parallel with the manual process until the outputs match, which avoids a risky big-bang switchover.

Almost any repetitive, rule-describable task: invoice and document processing, lead capture and routing, CRM updates, email triage and follow-ups, report generation, client and employee onboarding, inventory and order sync, appointment scheduling and approval workflows. The best candidates happen often, follow clear rules and are expensive to get wrong.

Automation executes a process you have already defined: same input, same output, every time. AI produces a judgement about input you could not fully specify in advance, such as unstructured text, images or ambiguous cases. In production the two work together: deterministic automation carries the reliable structure and AI handles the steps where rules would run to hundreds of exceptions.

RPA (robotic process automation) mimics a person clicking through screens and follows fixed rules, which makes it brittle when a screen changes. AI automation connects systems through APIs and adds reasoning, so it can read unstructured data and handle exceptions. We use API integrations first, browser automation only where no API exists, and AI where judgement is needed.

Zapier is right for simple, low-volume tasks. n8n or Make suit mid-complexity workflows with many integrations, and self-hosted n8n keeps running costs low. Custom Python is best for high volume, complex logic or heavy AI use, because per-task pricing stops mattering and you own the code. We recommend the cheapest option that will still work in two years.

Yes. We connect any combination of CRMs, ERPs, accounting software, helpdesks, ecommerce platforms, databases and custom APIs. If a tool has an API we integrate with it directly; if it does not, we use reliable browser automation with monitoring.

No. Every automation ships with documentation, alerts when something fails and a simple view of what ran. Your team can pause or adjust common settings without code, and a support retainer is available if you would rather we manage changes as your processes evolve.

It can be designed to support GDPR requirements, and we build it that way: least-privilege access to each system, secrets in a managed vault, data minimised before it reaches any AI model, EU or UK data residency on request, and enterprise API terms under which providers do not train on your data. We document data flows so your DPO can review them, and contractual terms such as DPAs are agreed per project.

It depends on staff cost, transaction volume and the cost of errors, so there is no honest generic figure. We measure how long the process takes today during the free audit and work through the likely saving and payback with you: before you commit to anything.