Operations software & internal tools
Admin panels, operations portals, approval workflows and the systems no vendor sells as you need them, built around how your team actually works rather than around a product roadmap.
We are a UK-registered engineering team working remotely with Chicago companies: operations and back-office software, manufacturing and supply chain systems, freight and rail tooling, trading and insurance workflows, AI and machine learning. Calls sit in your Central Time morning, your systems run in the US cloud region you choose, and you get a written quote after a free scoping call.
Thanks — that’s with us.
A senior engineer reads every enquiry and will get back to you shortly.
Book a time that suits you, or send a message and get an answer sooner.
1,000+
Clients served since 2020
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Daily Central Time overlap
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Technologies we build with
Quick answer
SpiderHunts Technologies is a software and AI development company registered in the United Kingdom, with an office in London and engineers in Lahore. We have no Chicago office, no Illinois entity and nobody on the payroll in the United States. We work with Chicago companies remotely: a daily overlap with your Central Time morning, a shared Slack or Teams channel, code in your own repositories, and infrastructure in a US cloud region you control.
Chicago is not a generic metro, and the work reflects that. The projects that reach us are manufacturing and industrial supply chain systems, freight, rail and intermodal tooling, back-office software for futures and derivatives firms, claims and underwriting workflow for insurers, operations software for health systems, and order and traceability systems for food and agriculture businesses. Most of it is custom software and internal tools, with machine learning, AI agents and AI integration where the data supports it, and pipelines that release it safely.
Two things decide most Chicago engagements. The first is where the data lives: we deploy to US regions under your own cloud account, and Chicago teams often pick Azure North Central US, which sits in Illinois, or AWS us-east-2 in Ohio and Google Cloud us-central1 in Iowa for a short hop from the city. The second is Illinois law. The state has no broad consumer privacy statute of the kind Texas or California passed, but it does have the Biometric Information Privacy Act, and BIPA is the one that catches software teams out. If a build touches fingerprints, face or voice, that changes the design before a line of code is written.
What we build
The systems that sit between the platforms you already bought — built on your data, released into your own cloud account.
Admin panels, operations portals, approval workflows and the systems no vendor sells as you need them, built around how your team actually works rather than around a product roadmap.
Production scheduling that models the constraints your ERP does not, quality and lot traceability, downtime and maintenance tracking, and supplier portals for plants across Chicagoland and the wider Midwest.
Load and quoting tools, carrier and drayage portals, and track-and-trace that merges EDI messages from the Class I railroads with telematics and carrier APIs into one view of a container’s journey.
Trade capture, reconciliation and break resolution, position and exposure reporting, and commission, fee and rebate engines for futures, options and derivatives firms whose rules are too specific for a vendor product.
First notice of loss intake, document classification, underwriting workflow, renewal management and broker portals, with every decision, override and document version recorded.
Referral, scheduling, intake and internal reporting tools for health systems and clinics, built to the technical safeguards HIPAA expects and integrated through HL7 or FHIR interfaces.
Extraction from bills of lading, invoices, claims packs and certificates of analysis, demand and ETA forecasting, anomaly detection in trade or invoice data, and agents that triage with a person approving.
US-region infrastructure as code, data pipelines and warehouses, CI/CD with review gates and scanning, and monitoring an on-call engineer in the Loop can actually read at 6am.
Why it matters
Nobody sets out to run a freight desk, a claims team or a plant floor on spreadsheets. The platform covers most of the job, a gap appears, someone builds a workaround, and the workaround becomes the process.
Have a workflow in Chicago that still runs on a shared workbook?
Tell us which one costs your team the most time. We will suggest a practical first build and a realistic range — and say so if you do not need us.
Examples
Typical problems Chicago teams bring to us, and the software that addresses them. Illustrative examples of what we build, not client results.
A scheduling tool that reads orders and inventory from the ERP, models the changeover, tooling and labour constraints the ERP cannot, and writes the agreed plan back rather than replacing the system of record.
Aim: a plan the shop floor recognises, built from live data instead of a workbook
A service that ingests EDI status messages from the railroads, telematics from drayage carriers and terminal appointment data, and presents one timeline per container with exceptions raised to the desk that owns them.
Aim: fewer status phone calls between the yard, the ramp and the customer
A back-office view that pulls trades, clearing records and internal positions into one reconciliation run, groups breaks by cause and keeps the approval chain and comments next to each one.
Aim: the daily reconciliation done in a system rather than in a spreadsheet ritual
An intake flow that reads the loss notice and attachments, extracts the fields adjusters retype, checks the policy record and routes the file to the right team with a summary attached.
Aim: adjusters spending their time on judgement rather than transcription
An internal tool that tracks referrals from receipt to appointment across sites, surfaces the ones stalling, and records who saw and changed which record, hosted in a US region under your own account.
Aim: fewer referrals lost between departments, with an access trail your privacy officer can review
A system that follows a lot from intake through processing to despatch, keeps the certificates and test results attached to it, and reconciles deliveries against purchase contracts and grade adjustments.
Aim: a recall or an audit answered from records rather than from memory
How we work
Short stages with a clear output each time, arranged so the time difference is never the reason something waits a day.
A 30-minute call booked in your Central Time morning. We talk through the problem, the systems involved and the constraints, then send a written quote with scope and exclusions.
We agree which cloud account and US region the work runs in, who grants access to the ERP, TMS or clinical systems involved, and whether anything touches biometrics or health data before code is written.
Work lands in your repository from the start. There is a written update every day and a demo each week, both inside your working hours rather than ours.
EDI feeds, ERP interfaces and historian or clinical exports are tackled early, because that is where operational projects usually come unstuck. Automated tests and scans run in the pipeline.
We release in stages with monitoring switched on. Documentation, runbooks and code stay in your accounts and repositories, and ongoing development is quoted separately if you want it.
Clear scope · Regular demos · Full handover
Is it right for you?
We would rather tell you to buy a product or hire a firm on Wacker Drive than take on a project that will not work remotely.
Technology
Mainstream languages and platforms, the integration formats Midwest operations actually speak, and deployment into your own US cloud account.
Sectors
Chicago is a factory city, a freight city, a trading city and an insurance city at once. That mix produces one class of software problem: high-volume operational data, systems that cannot be switched off, and regulators watching.
FAQ
The questions Chicago buyers ask before they send a contract, answered plainly.
Still have a question?
Ask us directly — a senior engineer will get back to you.
Ask about your projectNo, and we will not pretend otherwise. SpiderHunts Technologies Ltd is registered in the United Kingdom, with an office at 182-184 High Street N, London E6 2JA and engineers in Lahore, Pakistan. There is no Chicago address, no Illinois entity and no local sales team. We say it on the first call because some buyers need a US-domiciled supplier, and that is better known before a procurement review than after one.
Chicago runs on Central Time, six hours behind London for most of the year and five for the few weeks when the clocks change on different dates. Our afternoon is your morning, so standups, demos, design reviews and decisions all sit in roughly 8am to midday Central. Lahore is five hours ahead of London again, which means work raised at the end of your day is often picked up before you sit down the next morning. Anything later than early afternoon Central is scheduled deliberately rather than promised as round-the-clock cover.
Projects are quoted in pounds sterling and invoiced in US dollars at the rate agreed in the quote, so both sides know the dollar figure before work starts. Invoices are raised by SpiderHunts Technologies Ltd against a written scope with milestones, and we can complete a W-8BEN-E for your accounts payable team. Payment by ACH, wire or card. Your legal team is welcome to work from your own master services agreement rather than ours.
In your accounts, not ours. Chicago teams commonly choose Azure North Central US, which sits in Illinois, or AWS us-east-2 in Ohio and Google Cloud us-central1 in Iowa, all a short network hop from the city and from the interconnect facilities downtown. Code goes to your GitHub, GitLab or Azure DevOps. Engineers get named, least-privilege access you can revoke at any time, and production data stays out of development environments unless you ask otherwise.
Yes, and it is the single most Chicago-specific thing on this page. BIPA covers fingerprints, face geometry, voiceprints, iris and retina scans, and it applies to employees as well as customers. In practice that means informed written consent before anything is collected, a published retention and destruction schedule, no sale or profit from biometric identifiers, and a private right of action that lets individuals sue directly rather than waiting for a regulator. So we design around it: a time-and-attendance app gets a badge or PIN option rather than a fingerprint by default, a face or voice feature gets a consent record stored with the identifier and a deletion job that actually runs, and vendor choices get checked for where the template is processed. The legal judgement stays with your counsel; we build the software to match what they decide.
Yes. Chicago firms usually have a well-served front office and a back office held together by spreadsheets, so that is where we work: trade capture and reconciliation, break resolution, position and exposure reporting that agrees with itself, and commission, fee and rebate calculation where the rules are too firm-specific for a vendor product. We are software engineers, not a broker-dealer or a compliance consultancy. Your compliance team defines the rules and the retention requirements; we build systems that enforce them with role-based access, immutable audit logs and reviewable data lineage.
Yes, and Chicago is where that gets interesting, because it is the interchange point for every Class I railroad in the country. We build track-and-trace that merges rail EDI status messages, drayage telematics and terminal appointment feeds into one timeline per container, load and quoting tools tuned to how your desk prices freight, carrier and yard scheduling portals, and settlement and invoice-audit tools that find a billing dispute before the customer does. Integrations are built defensively, with retries, idempotency and reconciliation, because a feed will eventually send a malformed record at three in the morning.
That is usually what we recommend. Midwest manufacturers carry decades of accumulated systems, and the ERP is generally the immovable object; a rip-and-replace is where most of the money and most of the risk goes. We build the layer above it instead — scheduling that models constraints the ERP does not, quality and traceability, downtime and maintenance tracking, and reporting that surfaces shop-floor data without a six-figure module. Our note on integrating with an ERP rather than replacing it covers the approach.
We build to the technical safeguards HIPAA expects: encryption in transit and at rest, unique user identity, role-based access, automatic logoff, integrity checks and audit logs of who saw which record. We will not call the result HIPAA-compliant, because compliance covers your policies, training, contracts and physical controls as well as the software. Whether a business associate agreement is needed, and what it should say, is a decision for your counsel. Integration with clinical systems is normally through HL7 or FHIR interfaces your own team controls.
You get a written quote after a free scoping call. As typical ranges from our service pages: an internal tool or MVP is £8,000–£20,000 over 4–8 weeks, a business web application £20,000–£45,000 over 2–4 months, and a larger platform or modernisation £45,000–£80,000+ over 3–6 months. A focused machine learning model is £8,000–£25,000 and a single-purpose AI agent £5,000–£12,000. Those are quoted in pounds and invoiced in dollars; cloud and third-party licence costs are separate and stay in your own accounts.
Not in Chicago. We are remote-first, so day-to-day work happens over video, Slack or Teams and a shared board. If you are ever in London, you are welcome at the office there. Where a project would normally open with an on-site workshop, we run a longer video session across two or three Central Time mornings instead, which works better over a six-hour gap than one long day does.
We work in English, in writing as well as on calls. Software can ship in more than one language, which matters in Chicago: a warehouse app, a patient portal or a shop-floor screen often needs Spanish, and sometimes Polish. We build the interface so text, dates, currency and number formats are translatable from the start, and we handle right-to-left and character-set questions if you later add another language. We do not supply translation as a service — your team or your translator provides the wording, and we make sure the product carries it correctly.
Start here
Tell us what you need built, which systems it has to touch and who uses it. You will get an honest view on fit, a likely approach and a realistic range, free and with no obligation.
Thanks — that’s with us.
A senior engineer reads every enquiry and will get back to you shortly.
Book a time that suits you, or send a message and get an answer sooner.