Custom software development company for New York businesses

No. SpiderHunts Technologies Ltd is registered in the United Kingdom, with an office at 182-184 High Street N, Office 14607, London E6 2JA and engineers in Lahore, Pakistan. Those are our only two offices, and neither is in New York. There is no US entity, no New York staff and no rented desk in Manhattan that we would describe as a headquarters. We say so plainly because some buyers need a US-domiciled supplier, and it is better to know that on the first call than three weeks into a procurement review.

Not in New York. Discovery, sprint demos, architecture reviews and support all happen over video and shared tooling, inside your Eastern Time working hours, and we have worked with US clients this way since 2020. If you are ever in London you are welcome at the office there. Where a project would normally open with a full-day on-site workshop, we run it as two or three shorter video sessions across consecutive mornings, which holds attention better across a five-hour gap than one long day ever does.

New York runs on Eastern Time, five hours behind London for most of the year — the friendliest transatlantic gap there is, and it only narrows to four hours for the couple of weeks each spring and autumn when the two countries change their clocks on different dates. Our core overlap is roughly 9am to 1pm ET, which is 2pm to 6pm in London. Standups, demos, design reviews and decisions all sit in that window, and we tell you in advance who will be on each call. Because our day starts before yours, work handed over in your afternoon is usually waiting for you the next morning.

Projects are quoted in pounds sterling and invoiced in US dollars at the rate agreed in the quote, so both sides know the dollar figure before work starts. Invoices are raised by SpiderHunts Technologies Ltd against a written scope with milestones, and we can complete a W-8BEN-E for your accounts payable team. Payment by ACH, wire or card. Your legal team is welcome to work from your own master services agreement, and we are used to vendor onboarding portals and security questionnaires.

In your accounts, not ours. We deploy to the US region you choose — commonly AWS us-east-1 in Northern Virginia, Azure East US or Google Cloud us-east4 — inside your own cloud organisation, and code goes to your GitHub, GitLab or Azure DevOps. For latency-sensitive work there is an AWS Local Zone in New York City itself. Engineers get named, least-privilege access you can revoke at any time, and we keep production data out of development environments unless you specifically ask otherwise.

Yes, as a design goal. The SHIELD Act expects reasonable administrative, technical and physical safeguards for the private information of New York residents, and it follows the data rather than the company, so it applies to systems holding that information wherever they run. We build the technical half: encryption in transit and at rest, access controls and least privilege, secure disposal and retention rules, logging of who saw what, vendor and integration review, and the detection and reporting hooks a breach-notification process needs. The administrative and physical safeguards, the policies and any notification decision belong to your organisation and its counsel. We do not certify anything and we will not describe a build as SHIELD Act compliant.

If your firm is licensed by the New York Department of Financial Services, Part 500 shapes a lot of the engineering: multi-factor authentication, access privilege management and periodic review, encryption of nonpublic information, audit trails that can reconstruct a financial transaction, asset inventory, secure development practices, and incident reporting on a tight clock. We build to those controls and produce the evidence your programme and your CISO have to be able to show — exportable, not screenshotted. We are not a DFS-covered entity, we do not certify anyone’s programme, and where we count as a third-party service provider we will complete your due-diligence questionnaire and work to the terms your policy requires.

No, and we will not claim to be. We hold no SOC 2 report of our own. What we can do is build systems that support the controls your auditor will test: change management with peer review, access reviews, logging, encryption, backup and restore, and evidence that can be exported rather than assembled by hand the week before fieldwork. If you are preparing for your own SOC 2 audit, that is exactly the sort of engineering work we take on.

We build to the technical safeguards HIPAA expects — encryption in transit and at rest, unique user identity, role-based access, automatic logoff, integrity checks and audit logs of who opened which record — and we exchange data with the systems already in place over HL7 v2 or FHIR, including connections to a regional health information organisation where you have one. We will not call the result HIPAA compliant, because compliance covers your policies, training, contracts and physical controls as well as the software. Whether a business associate agreement is needed, and what it should say, is a decision for your counsel. Our healthcare page covers the sector in more depth.

The problems here are volume and velocity rather than regulation. Typical builds are editorial and content workflow systems with review and approval that people will actually use, rights and licensing tracking so anyone can answer what may run where and until when, digital asset management with metadata and search that works on a large archive, campaign and client reporting that consolidates a dozen ad platforms into one number, and custom layers where an off-the-shelf CMS has hit its ceiling. AI helps most with extraction, tagging, semantic search across an archive and first-draft summarising — always with an editor approving before anything publishes.

You get a written quote after a free scoping call. As typical ranges from our service pages: a focused internal tool or first release is £8,000–£20,000, a business web application £20,000–£45,000, a platform or modernisation £45,000–£80,000+, a single-purpose AI agent £5,000–£12,000, and a focused machine learning model £8,000–£25,000. Those are quoted in pounds and invoiced in dollars at the agreed rate. Cloud hosting and third-party licences are separate and stay in your own accounts. Change requests are quoted before they are built.

We work in English, in writing as well as on calls. New York is one of the most multilingual cities in the world, so consumer-facing products here usually need at least Spanish and often more: we build interfaces so text, dates, currency and number formats are translatable, and so adding a language later is a content task rather than a rebuild. We do not supply translation as a service — your team or your translator provides the wording — and we make sure the product carries it correctly, including in the places people forget, such as emails, receipts and error messages.