Google Business Profile management is the monthly work that keeps your listing accurate, active and trusted once the setup is done. Without it, posts go stale, reviews sit unanswered and a public edit can quietly change your hours while customers pick a competitor in the map pack.
Thanks, that’s with us.
A specialist reads every request and replies personally.
Book a time that suits you, or send a message on WhatsApp.
Calls are scheduled in your working hours, in any Canadian time zone.
2020
Building since
1,000+
Clients served
Canada
Served remotely
4.6/5
Rated on Clutch
Quick answer
Google Business Profile management is an ongoing retainer: a specialist works on your profile every week instead of once. It covers posts, photos, review requests and replies, products and services, edit and spam monitoring, holiday hours and monthly reporting, so the profile stays accurate and keeps giving Google fresh evidence of relevance and prominence.
It is different from a one-off Google Business Profile optimization project. Optimization fixes the foundations once: the primary category and up to nine additional ones, the 750-character description, services, attributes and verification. Management starts when those foundations are right and protects them, so the work does not erode in the months that follow.
Google says local results are based mainly on relevance, distance and prominence. You cannot move closer to every searcher, but you can control how relevant and active your profile looks. Reviews, photos, services and posts all feed that picture and decay when nobody is watching, which is why GMB management works as a habit, not a project.
What's included
Handled by a specialist, every month.
A post every week: offers, recent jobs, seasonal reminders, events and answers to common questions, each one linking to the right page on your website. Our guide to Google Business Profile posts explains what makes a post worth a customer's time.
New photos each month from what you send us: the team, finished work, the storefront, vehicles and the premises. Real, recent photos show customers what to expect and give Google more evidence that the business is active and where it says it is.
Where Google shows questions and answers on your profile, we answer new questions accurately and flag wrong answers left by strangers. Where Google does not show it, we put the same common questions into posts and service descriptions on the profile instead.
Prices change, services are added and lines are dropped. We keep both lists current so nobody calls about something you stopped offering, and every service you actually want to sell has a clear description in the words customers search with.
A steady flow of review requests to recent customers, and a reply to every review, positive or negative, in a voice that fits your business. Our Google review management page covers the consent rules and Google's review policies in detail.
Google and the public can both change your listing: a suggested edit can alter your hours, swap your category or move your address. We reverse wrong edits and tell you what happened. We also report listings that break Google's guidelines, such as keyword-stuffed names, through Google's own channels.
Special hours set ahead of each Canadian holiday you close or change hours for: Family Day or its provincial equivalent, Victoria Day, Canada Day, the Civic Holiday, Labour Day, Thanksgiving, Remembrance Day where it applies, Christmas and Boxing Day. Customers see the right hours on the day.
A geo-grid shows where you rank for a search across a grid of points around your business, not just at one address. We track your main searches this way each month, so you can see which neighbourhoods you appear in and where work remains.
A plain-English report from your own Google accounts: what we changed, calls, direction requests, website clicks, geo-grid movement and review activity. You keep ownership of the profile and its data; we work through manager access you can remove whenever you like.
How it works
The same order every time.
We start with the free audit: your profile scored out of 100, a geo-grid snapshot for your main search and a ranked list of fixes. It shows whether the profile needs an optimization pass first or whether monthly management can start straight away.
Anything broken is fixed first: wrong categories, thin services, missing attributes, an outdated description or a pin in the wrong place. Management built on a weak profile wastes effort, so this step comes before any posting schedule or reporting baseline is set.
We set up the review request flow, agree a reply tone with you, and check that your name, address and phone number match on the main Canadian directories. Mismatched local citations confuse customers and weaken the trust customers and Google place in the profile.
We agree a monthly content plan around your services, seasons and holidays, then publish weekly posts and add photos. You send raw material, such as job photos, offers and news, and we turn it into content that stays inside Google's guidelines.
Each month we rerun the geo-grid, check what changed on the profile and send a report from your own accounts: what we did, what moved and what comes next, so you can judge the work on evidence, not on promises.
Free audit · Guideline-safe changes · Reporting from your own accounts
Why SpiderHunts
Ask any Google Business Profile agency in Canada who does the work. We have been building since 2020, with 1,000+ clients served and a 4.6/5 rating on Clutch.
Not sure which Google Business Profile services you need?
The free audit answers that and shows whether the foundations need fixing before any monthly work starts.
Packages
Two separate things you can buy, and a free audit that tells you which one you need. Prices are in Canadian dollars, plus applicable GST/HST, and scoped after the free audit, once we know how many locations you have and what needs fixing.
| Free audit | One-off setup and optimization | Monthly management | |
|---|---|---|---|
| You get | Your profile scored out of 100, a geo-grid ranking snapshot and the fixes ranked by value | Every fix made: categories, services, description, photos, links, NAP and suspension risks | Posts, photos, review replies, edit monitoring, citations and rank tracking, every month |
| Who does the work | We do the review | Our team, with your approval on changes | Our team, on an agreed monthly plan |
| Reporting | One written audit | Before and after, from your own accounts | Monthly, from your own Google accounts |
| Price (CAD) | Free, no obligation | Scoped after the free audit | Scoped after the free audit |
| Best when | You do not know why you are not showing | You know the profile needs fixing once | You want it kept active and growing |
FAQ
The things Canadian business owners ask before they commission anything. If yours is not here, put it in the form.
Optimization is a one-off project that fixes the foundations: categories, description, services, attributes and verification. Management is the monthly work that follows: posts, photos, reviews, edit monitoring and reporting. Most businesses need the first, then the second, so the profile stays accurate and active.
Yes. Google My Business was renamed Google Business Profile in late 2021, but the work is the same: keeping the listing accurate, active and trusted. People searching for Google My Business services want the same ongoing care of the profile shown in Google Maps.
No. You stay the owner and add us as a manager on the profile, which Google supports. That lets us post, reply and edit without your password, and you can remove our access whenever you like. Reporting also comes from your own Google accounts.
Pricing is scoped after the free audit, because a single-location shop and a multi-location service business need very different amounts of work. Prices are in Canadian dollars, plus applicable GST/HST. The audit shows what the work involves before you commit to anything.
No honest agency can promise that. The local pack usually shows three businesses, and Google decides who appears based mainly on relevance, distance and prominence. Management improves the parts you control, and the monthly geo-grid shows whether those changes are moving your visibility.
Yes. We work with Canadian businesses remotely, from single-location shops to service-area businesses covering several cities. Holiday hours follow your province's calendar, and for Quebec businesses we keep in mind the Charter of the French Language. Our local SEO services page covers the wider picture.
Start here
Send us your business name and main search. We will reply with your audit score, a geo-grid map pack ranking report and the first fixes worth doing.
Thanks, that’s with us.
A specialist reads every request and replies personally.
Book a time that suits you, or send a message on WhatsApp.