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AI automation agency, UK

The UK AI automation agency that builds inside your existing systems

Take the re-keying, chasing and repetitive calls off your team without replacing the software you already pay for. We build AI agents, chatbots, AI receptionists and workflow automation into your CRM, finance system, inbox and phone line, with optional support once they are live.

Free estimateNo obligation

Tell us about the process

Describe the paperwork, handover or workflow that keeps costing time. A senior engineer will come back with questions and a realistic range.

Takes under a minute. We never share your details.

  • Free consultation
  • No commitment
  • NDA on request

Prefer to talk? Book a free 30-minute call →

  • Built into your existing CRM, ERP and finance systems
  • UK cloud regions, UK hours, invoiced in pounds
  • UK-registered company, Companies House 16718403
1,000+
Clients served
2020
Building since
4.6
Rated on Clutch

2020

Building since

1,000+

Clients served

UK

Registered company

4.6/5

Rated on Clutch

Quick answer

What an AI automation agency actually automates

Automation pays where a task is repetitive, rule-shaped and high volume, and where the exceptions are a minority rather than the norm. The best candidates usually involve information arriving in an awkward form, email, PDF, a portal, a spreadsheet, and needing to end up somewhere structured.

What AI changes is the tolerance for mess. Classic automation breaks the moment a document is laid out differently or a field is missing. A model can read an invoice it has never seen, extract the line items, and flag the one that does not reconcile instead of failing the whole batch. That is the difference between a rule that works for eighty per cent of cases and a process you can actually retire a manual step from.

The second half of the job is integration, and it is usually the larger half. Reading the document is the easy part; getting the result into Sage, Xero, Salesforce, HubSpot, Dynamics or a bespoke system, with the right references, and handling what happens when it does not match, is where the engineering goes.

The same thinking applies at the front door. An AI receptionist or AI voice agent answers calls and books appointments, a WhatsApp chatbot handles routine messages, and custom AI agents carry multi-step work across your systems. Before you commit, the AI automation ROI calculator estimates the staff time at stake.

Looking for an AI automation agency in London? SpiderHunts Technologies Ltd is registered in London, with a registered office in E6, and we work with businesses across the capital and the rest of the UK, remotely, with calls in UK business hours and invoiced in pounds. This page is the UK view of our AI automation services; the rule-based side is covered on our workflow automation page.

What we build

What AI automation covers

Eight areas. Most engagements start with document capture or a single stubborn integration.

01

Document and data capture

Reading invoices, delivery notes, statements, forms and applications as they arrive, extracting the fields that matter, checking them against the system of record and routing only the exceptions to a person.

02

CRM and ERP integration

Joining Sage, Xero, Salesforce, HubSpot, Dynamics and bespoke systems so a record is entered once. Including the unglamorous part: what happens when the two systems disagree.

03

Workflow automation

The approvals, handovers and chase-ups that live in inboxes. Built as a process with a state, an owner and an audit trail, rather than as a chain of reminders.

04

AI agents

Agents that carry out multi-step work with tools and guardrails: research, triage, reconciliation, drafting. Built with limits on what they can touch, because an unconstrained agent in a finance system is a liability.

05

Chatbots and assistants

Internal assistants over your own documentation and data, and customer-facing bots that know when to hand over. Useful when grounded in your material, misleading when not.

06

API integrations

Connecting to the services that do not offer a ready-made integration, including the ones with hostile or undocumented APIs, and wiring OpenAI, Anthropic and Google models in with fallbacks and cost control.

07

Phone and WhatsApp automation

AI receptionists and voice agents that answer calls and book appointments, and WhatsApp chatbots for order updates and enquiries, passing anything sensitive to a person.

08

Monitoring and upkeep

Automations fail quietly, which is the dangerous way to fail. We monitor throughput and exception rates so a broken integration is noticed by us rather than by your auditor.

Why this matters

The cost is in the re-keying, not the decision

Most back-office work is not judgement. It is moving the same information between systems, by hand, because nothing joins them up.

What it looks like now

  • Invoices and delivery notes retyped from email into the finance system
  • The same customer record maintained in three places
  • A spreadsheet nobody owns acting as the integration layer
  • Exceptions found weeks later, during a reconciliation
  • A person whose job is largely copying between two screens

What we build

  • Documents read on arrival and pushed into the system of record
  • One source of truth, synchronised rather than re-entered
  • Integrations that survive a format change rather than breaking
  • Exceptions surfaced immediately, to the person who can fix them
  • People reviewing the minority of cases that need a human

Not sure whether your process is worth automating?

Sometimes it is not, and we will say so. A free scoping call will tell you whether the volume and the exception rate justify the build.

In practice

What UK businesses ask us to automate

Illustrative examples of what we build, not client results.

Purchase ledger

Invoices retyped into the finance system

Invoices arrive by email in every layout imaginable. The model reads them, matches line items to the purchase order, and sends only the mismatches to a person, with the document attached.

Aim: hours of typing replaced by minutes of review

Onboarding

The same details entered four times

A new customer or supplier set up across CRM, finance, the portal and a spreadsheet. One capture, validated once, pushed everywhere, with the conflicts surfaced rather than silently overwritten.

Aim: one entry instead of four

Field work

Job sheets that never reach the office

Paper or photographed job sheets arriving days late. Captured at source, read, pushed into the job system and invoiced without someone transcribing them on a Friday.

Aim: jobs invoiced in days rather than weeks

Compliance

Certificates and documents expiring unnoticed

Supplier insurance, accreditations and certifications tracked in a spreadsheet nobody owns. Captured, dated, and chased automatically before they lapse rather than after.

Aim: expiry chased before it becomes a problem

Triage

A shared inbox nobody can keep up with

Classifying what arrives, extracting what matters, routing to the right person and drafting the routine replies for approval. The judgement stays human; the sorting does not.

Aim: the queue handled, not just acknowledged

Reconciliation

Two systems that never quite agree

A nightly comparison that finds the discrepancies, explains them where it can, and presents the rest in one list rather than leaving them for a month-end scramble.

Aim: differences found the day they appear

Front desk

Calls that ring out at lunch and after six

An AI receptionist answers on your existing number when lines are busy or the office is closed, books appointments into your calendar, logs each enquiry in the CRM and puts urgent calls through to a person.

Aim: no enquiry lost to voicemail

Messaging

WhatsApp messages answered by whoever is free

A WhatsApp chatbot answers routine questions from your own information, sends order or booking updates to customers who have opted in, and hands the conversation to a named person when it needs one.

Aim: routine messages answered the same day

How we work

Scope, build, run alongside, hand over

Nothing is switched over until it has run in parallel long enough to be trusted.

  1. 1. Scope

    A free call about the process as it actually works, including the exceptions. We estimate the volume, the exception rate and whether the maths justifies a build. Sometimes it does not.

  2. 2. Build

    We build the capture, the integration and the exception handling together, because an automation without a route for the awkward cases just moves the problem.

  3. 3. Run in parallel

    The automation runs alongside the manual process until the output matches. This is where the real exception rate appears, and it is always higher than the estimate.

  4. 4. Hand over and monitor

    Code in your repository, documentation, and monitoring that tells us when throughput drops. The system is yours, not rented from us.

Clear scope · Regular demos · Full handover

Honest fit

When automation pays, and when it does not

The maths is usually clear within a call. We would rather establish it then than three weeks into a build.

A good fit when…

  • The task is repetitive and happens daily or weekly
  • Information arrives in an awkward format and leaves in a structured one
  • Exceptions are a minority of cases
  • The systems involved have some kind of interface
  • You want to own the result rather than rent it

Not the right fit when…

  • The process changes substantially every few months
  • Volume is low enough that a person does it in minutes a week
  • The decision being made is genuine judgement, not rule-following
  • Nobody internally can define what correct looks like

Which do you need?

Which kind of AI automation do you need?

Most projects mix two or three of these. This is the quickest way to see where your work fits and what each typically starts at.

OptionWhat it doesBest forTypically from
Workflow automationMoves data between your systems on fixed rulesPredictable, repetitive steps such as copying orders into accounts£2,000
AI-assisted automationAdds AI to read emails and documents, sort, extract and summariseSteps that need judgement, such as reading invoices or triaging enquiries£5,000
AI agentPlans and carries out multi-step tasks across several toolsWork with several systems and decisions, such as chasing, updating records, reporting£5,000
AI receptionistAnswers phone calls, books appointments, takes messagesMissed calls and booking calls£1,500
WhatsApp chatbotAnswers customers on WhatsApp and takes bookings or ordersBusinesses whose customers message rather than call£4,000
AI chatbotAnswers questions in writing on your website or in your appsRepeated customer or staff questions£5,000

Pricing

How much does AI automation cost in the UK?

Cost depends on how many steps and systems are involved and how much judgement the work needs. You get a written quote with scope and exclusions agreed up front. Prices exclude VAT.

Start here

Free consultation

Free

30 minutes

We look at where your team’s time goes and tell you honestly which steps are worth automating, then follow up with a written estimate.

Get a quote →
Build

Single workflow

From £2,000

Typically 1–2 weeks

One process automated end to end between the systems you already use, with people kept in the loop where a step needs judgement.

Get a quote →
Build

AI-assisted automation

£5,000–£12,000

Typically 2–4 weeks

Automation that reads, sorts and extracts from emails and documents, with checks and hand-off to your team.

Get a quote →
Keep improving

Monthly support

From £400/month

Optional retainer

Monitoring, fixes when a connected system changes, and new automations as you find them.

Get a quote →

Model usage and hosting are billed by the providers and estimated in your quote.

Who we are

A UK company doing the work in-house

SpiderHunts Technologies Ltd is registered at Companies House under number 16718403, with a registered office in London and the whole team working remotely.

2020

Building since

1,000+

Clients served

4.6/5

Rated on Clutch

FiverrVerified review
Shahrukh did an excellent job creating a fully customized portal for my car auction business. Everything was delivered on time. I’m very satisfied and would highly recommend him for any custom web development project.
Michael JonUnited Kingdom
FiverrVerified review
Shahrukh was a pleasure to work with - responsive, polite and with a wonderful attention to detail.
swn_y_morUnited Kingdom
ClutchVerified review
I was impressed by their ability to deliver unparalleled quality at an extremely fast pace and for great value.
Angelos BougasManaging Director, Ocley Group

FAQ

AI automation in the UK: FAQs

What UK businesses ask before commissioning an automation build.

Still have a question?

Ask us directly. A senior engineer reads every question.

Ask about your project

How do we know whether a process is worth automating?

Three things decide it: how often it happens, how long it takes each time, and what proportion of cases are exceptions. High frequency with few exceptions is where automation pays. If exceptions are most of the work, you automate the easy part and keep the hard part. We work this out on the first call.

Will it break when a supplier changes their invoice layout?

That is exactly what the AI part is for. A rules-based extractor breaks on a new layout; a model reads a document it has not seen before. What still needs engineering is what happens when it is unsure, which is why exception handling is built at the same time rather than afterwards.

Where does our data go?

Into UK cloud regions by default: AWS London, Azure UK South or Google Cloud London. Where a model provider is involved we will tell you exactly what is sent, what is retained and what the options are, including arrangements that keep data out of training. This should be settled before the build, not after.

Does this comply with UK GDPR?

We build to support your obligations, but the duties remain yours as controller. In practice that means data minimisation in what we send to a model, a retention policy you have agreed, an audit trail, and documentation of the processing. We will not claim to make you compliant, because that is not something a supplier can do for you.

Do we own what you build?

Yes, once ownership transfers on full payment, as set out in your contract. The code sits in your repository and runs on your infrastructure. We do not build automations that only work while you keep paying us, and handover includes documentation rather than just access.

Will this replace people?

Usually it replaces a task rather than a role, and in most engagements the people involved move onto the exception handling and the work that actually needs judgement. We would rather be honest that the headcount question is yours to answer, not ours to promise either way.

How long does a build take?

A document capture or a single integration typically takes a few weeks; an AI receptionist typically two to four; a multi-system workflow longer. The estimate comes after scoping, in writing, with the assumptions stated so you can see which ones would change it.

What happens if it stops working?

Automations fail quietly, which is the dangerous way, so we build in monitoring of throughput and exception rates rather than waiting for someone to notice. Ongoing support is an optional retainer, quoted openly alongside the build rather than buried in it.

How much do AI automation services cost in the UK?

AI automation from SpiderHunts starts from £2,000 to set up, with optional monthly support from £400. The cost depends on how many systems are involved, the volume and how many exceptions need handling. You get a written quote in pounds, with scope and exclusions agreed up front, after a free scoping call.

Who do we contract with?

SpiderHunts Technologies Ltd, registered at Companies House under number 16718403, with a registered office at 182-184 High Street N, Office 14607, London E6 2JA. You are invoiced in pounds. We work remotely, which we state openly rather than implying a room full of desks in London.

Start here

Tell us what keeps costing you time

Describe the process as it actually works, including the parts that go wrong. A senior engineer will come back with questions, a realistic range in pounds, and an honest view on whether the volume justifies building anything at all.

  1. You tell us what you needTwo minutes on the form, or a message on WhatsApp.
  2. A senior engineer reviews itAnd comes back with questions, a realistic range and an honest view on fit.
  3. Free 30-minute scoping callWe talk through scope, options and a realistic estimate, with no obligation.
Free estimateNo obligation

Tell us about the process

Tell us a little about the project and we will come back with a realistic range.

Takes under a minute. We never share your details.

  • Free consultation
  • No commitment
  • NDA on request

Prefer to talk? Book a free 30-minute call →