AI Receptionist
Answers your phone line, books appointments, takes enquiries and puts urgent calls through to a person.
Give your team back the hours they spend answering the same calls, messages and admin. We design, build and support custom AI that works inside the systems you already use, from your phone line and WhatsApp to your CRM and calendar.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.
4.8★
From 944 Fiverr reviews
4.6★
Rated on Clutch
100%
Job Success on Upwork
2020
Building software since
Technologies we build with
Quick answer
SpiderHunts builds conversational AI solutions for UK businesses: AI receptionists that answer the phone, AI chatbots for websites and WhatsApp, AI voice agents for customer service and outbound calls, and AI agents that carry out multi-step work across your systems. We also automate the processes behind them.
Every build is custom. We start from the calls, messages and tasks that cost your team time, choose the right kind of AI for each one, connect it to your existing software, and test it on realistic conversations before it goes live. Where AI is not the right answer, we say so.
Not sure which you need? An AI receptionist answers your phone line. A chatbot answers questions in writing on your website or WhatsApp. An AI agent goes further and does the work: updating records, booking, chasing and reporting.
AI services
Pick the service that matches the work you want off your team’s plate. Each one links to what it does, how we build it and what it costs.
Answers your phone line, books appointments, takes enquiries and puts urgent calls through to a person.
Agents that carry out multi-step work across your systems: research, data entry, follow-ups, reporting.
Chatbots trained on your own content that answer customers and staff on your website and in your apps.
Natural-sounding voice agents for customer service, outbound reminders and lead follow-up.
AI on the WhatsApp Business Platform for orders, bookings, support and lead qualification.
Automate the admin behind the conversation: data entry, document handling, approvals and reporting.
Add GPT, Claude or Gemini to the software you already run, with your data kept under control.
Larger programmes: governance, security reviews and moving AI pilots into production.
Custom models for forecasting, classification and detection when an LLM is not the right tool.
Where AI helps
Most of the value comes from the repetitive conversations and admin your team handles every day, not from anything futuristic.
Not sure which AI you need?
Book a free AI consultation. We’ll look at where your team’s time goes and tell you honestly which AI service, if any, would pay back.
How we work
The same six steps for every AI service, so you always know where the project stands.
We map the conversations and tasks that cost your team time, and agree what AI should handle and what stays with people.
Week 1Conversation flows, hand-over rules, data handling and integrations, written down and approved by you before the build.
Week 1–2We connect the AI to your phone line, website, WhatsApp, CRM and calendar, and set up recording, retention and access.
Typically weeks 2–5We load your own information and test against realistic conversations, including the awkward ones, fixing what it gets wrong.
Alongside the buildIt goes live in stages, often out of hours or on one channel first, with your team reviewing the results.
StagedWe review conversations, fill gaps and add new tasks as you see what works. Optional monthly support covers this.
OngoingClear scope · Regular demos · Full handover
Which do you need?
They overlap, and many businesses use more than one. This is the quickest way to tell them apart.
| If you want to… | Best fit | Channel | What it does |
|---|---|---|---|
| Stop missing phone calls | AI receptionist | Phone | Answers, books, takes messages, transfers |
| Answer website questions and capture leads | AI chatbot | Website, apps | Answers in writing from your content |
| Handle customers on WhatsApp | WhatsApp chatbot | Orders, bookings, support, updates | |
| Make or take calls at volume | AI voice agent | Phone | Customer service, reminders, follow-up |
| Get multi-step work done across systems | AI agent | Behind the scenes | Plans and carries out tasks with tools |
| Remove manual admin | AI automation | Behind the scenes | Data entry, documents, approvals, reports |
Technology
A large language model understands the request and writes the reply. Retrieval over your own data (RAG) keeps its answers grounded in documents you approve. Speech models let it listen and talk on the phone, and APIs connect it to your CRM, calendar, shop and messaging so it can act, not just chat. We pick each part for your budget, volume and data requirements rather than for any one vendor.
By industry
The same technology, set up for the calls, systems and rules of each sector.
FAQ
Straight answers to what buyers ask before they sign.
Still have a question?
Ask us directly. A senior engineer reads every question.
Ask about your projectSpiderHunts builds custom AI receptionists, AI chatbots, AI voice agents, WhatsApp chatbots and AI agents, plus the AI automation behind them. Each one is designed around your business, trained on your own information and connected to the software you already use, such as your CRM, calendar, phone system or Shopify store.
A chatbot answers questions in a conversation, usually from your own content. An AI agent goes further: it plans and carries out tasks across your systems, such as updating a CRM, booking appointments or chasing invoices. Many projects start with a chatbot and add agent capabilities once the basics work well.
It depends on the service and scope. An AI receptionist starts from £1,500 to set up, an AI voice agent from £3,000, a WhatsApp chatbot from £4,000 and a focused AI chatbot from £5,000. Monthly support starts from £150. Call, message and model usage are billed by the providers and estimated in your quote.
We build to support UK GDPR requirements from the first design: clear notice that people are dealing with AI, personal data sent only to the systems that need it, retention you control, and data processing terms agreed in writing. Compliance also depends on how you use it, so we document the setup for you.
Typically two to eight weeks from discovery to launch. A single-channel chatbot or AI receptionist is usually at the short end; agents that work across several systems take longer. We launch in stages, often out of hours or on one channel first, so your team sees it working before it takes everything.
No. SpiderHunts is registered in London and works with businesses across the UK, from Manchester and Birmingham to Leeds, Edinburgh and Bristol. All projects run remotely, with discovery calls, demos and reviews on video, so where you are based makes little difference to how the project runs.
Start here
Tell us where your team’s time goes. We’ll recommend the right AI service, walk you through how it would work and give you a realistic range, or tell you honestly if AI isn’t the answer.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.