Phone calls
Who rings, why and when, which calls go to voicemail, and which ones always need a person. Your phone system’s call reports help if you have them; your own estimate is fine if not.
Find out which calls, messages and admin AI could take off your team, and which it shouldn’t touch. You get a written audit scored against a published checklist, yours to keep whether or not you hire us.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.
Free
Yours to keep, no obligation
100
Points per task, on a published checklist
6
Areas of work we look at
4.8★
From 944 Fiverr reviews
Quick answer
An AI automation audit is a written review of the calls, messages and admin your team handles, with a clear view on which of them AI could take on. SpiderHunts does it free for UK businesses. You tell us where the time goes; we score each task against the checklist on this page and recommend what to automate, what to leave with people, and what it would cost to start.
It is not a sales deck. Each recommendation names the kind of AI that fits, such as an AI receptionist for missed calls, a WhatsApp chatbot for repeat questions or AI automation for admin, and the reasons behind the score. Where a task scores low, we say so and suggest leaving it alone.
The audit makes no promise of savings. Where we show time figures, they are your own numbers, labelled as yours, and you can test them in our AI automation ROI calculator.
What we look at
We look at the repetitive work around the conversation as well as the conversation itself, because that is usually where the time goes.
Who rings, why and when, which calls go to voicemail, and which ones always need a person. Your phone system’s call reports help if you have them; your own estimate is fine if not.
Website enquiries, email, WhatsApp and social messages: which questions come up again and again, and whether the answers are written down anywhere.
How appointments, viewings, consultations or jobs get booked, moved and confirmed, and how much back and forth each one takes.
Details retyped from emails, forms and calls into your CRM or spreadsheets, documents read and filed by hand, and reports built from several places.
Quotes, unpaid invoices, missing paperwork and appointment reminders that depend on someone remembering to chase them.
Which phone system, calendar, CRM, inbox and shop you use, whether they can be connected, and what personal data each task involves.
Prefer to talk it through?
Book a free 30-minute call. We’ll go through where your team’s time goes and start the audit with you on the call.
What you get
Yours to keep, whether or not you hire us. It is written for the person who will decide, not for a technical team.
Every task we found, scored against the checklist above, with the points it lost and the reason for each.
The kind of AI that suits each high-scoring task, such as a receptionist, chatbot, WhatsApp bot, voice agent or automation, and what it would do.
Tasks that scored low, and why. Some work needs judgement, care or a qualified person, and the audit says so plainly.
Our published starting price for each recommendation, what would push the cost up, and the call, messaging and AI usage costs the providers would bill.
What personal data each task touches, what people should be told when they deal with AI, and where a person must stay in the loop.
The smallest useful first project, so you can see AI working on one task before deciding on anything bigger.
How it works
Six steps from your request to a written audit. You can stop after any of them.
Fill in the form with the calls, messages or admin that take your team’s time and the systems you use.
Typically a few minutesAn optional call to fill the gaps: volumes, the questions people ask most and who handles what today.
Optional, 30 minutesWe list each task with how often it happens and how long it takes, using your figures and labelling them as yours.
Our time, not yoursEach task is scored out of 100 against the published checklist, with the reason for every point it loses.
Our time, not yoursWe write the recommendations, starting prices, data points and a suggested first step, and check every claim in it.
Depends on the number of tasksWe send the audit and offer a call to go through it. What you do next is up to you.
OptionalClear scope · Regular demos · Full handover
Is it for you?
It is most useful when the same work comes round every day. If that isn’t you, we would rather say so now.
How the score works
Every task is scored against the same checklist, so you can see why one task ranks above another and check our reasoning.
| Criterion | Points | What earns them |
|---|---|---|
| Volume | 20 | The task comes up often enough each week to be worth automating |
| Repetition | 20 | Most instances follow the same few patterns |
| Approved information | 15 | The answers, prices and rules are written down, or could be |
| System access | 15 | The calendar, CRM, inbox or shop involved can be connected |
| Low risk if it goes wrong | 15 | A mistake is easy to spot and put right, and no regulated or clinical decision rests on the AI |
| Clear hand-over | 10 | It is clear when a person must take over, and who that person is |
| Data handling | 5 | The personal data involved can be kept to what the task needs |
| Total | 100 | Tasks are ranked by score, highest first |
Cost
The audit is free. If you decide to go ahead with a recommendation, you get a written quote with scope and exclusions agreed up front.
Free
No obligation
Each task scored out of 100, recommendations, starting prices and a suggested first step, in writing.
Get a quote →From £1,500
Depends on the recommendation
AI receptionist from £1,500, AI automation from £2,000, voice agent from £3,000, WhatsApp chatbot from £4,000, ecommerce chatbot from £5,000.
Get a quote →From £150/month
Optional retainer
Conversation reviews, knowledge updates, new flows and technical monitoring, priced by service.
Get a quote →Prices exclude VAT. Call minutes, messaging and AI model usage are billed by the providers and estimated in your quote.
By sector
The checklist is the same for everyone. The tasks it finds depend on your sector.
FAQ
Straight answers to what buyers ask before they sign.
Still have a question?
Ask us directly. A senior engineer reads every question.
Ask about your projectYes. The audit is free and the written report is yours to keep, whether or not you hire us. There is no obligation and no card details. If you later want us to build something it recommends, you get a written quote with scope and exclusions agreed up front before any work starts.
A short description of the calls, messages and admin that take your team’s time, and the systems you use, such as your phone system, calendar, CRM or shop. Rough volumes help, and call reports help more. We don’t need access to your systems or your customers’ personal data to do the audit.
No. We don’t promise savings, because they depend on how your team works after launch. Where the audit shows time figures, they are your own numbers, clearly labelled as yours. You can test different figures in our AI automation ROI calculator and decide for yourself whether the case is strong enough.
Your part typically takes a few minutes on the form, plus an optional 30-minute call. Writing the audit takes longer when there are more tasks and systems to score, so we tell you when to expect it once we have seen what is involved, rather than promising a fixed date up front.
We use it only to prepare your audit and to reply to you. We handle it in a way built to support UK GDPR requirements, keep it confidential, and sign an NDA on request. Please send summaries rather than customer records; the audit does not need anyone’s personal details to work.
No. You can use the audit to build it yourself, to brief another supplier or to decide AI is not worth it yet. If you do want us to build something, our starting prices are published on each service page and every project starts with a written quote you agree first.
Start here
Tell us where your team’s time goes. We’ll score each task against the checklist, recommend what to automate and what to leave alone, and send it to you in writing.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.