Bespoke software development
Dispatch boards, shipment and job tracking, rota planners and compliance registers, built around the way your operation actually runs rather than a vendor's template.
SpiderHunts builds bespoke software for Hounslow businesses that run on shifts, shipments and appointments: dispatch tools, driver apps, booking systems and the automation that joins them. Our team is in Lahore, not Hounslow, and every meeting is a video call booked in UK hours.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.
From £8,000
Bespoke internal tools
From £15,000
Cross-platform mobile apps
Free
Consultation and SEO audit
100%
Upwork Job Success
Technologies we build with
Answer first
SpiderHunts works as a software development company in Hounslow without a local office, building bespoke software, mobile apps and automation for businesses in Hounslow, west London (London Borough of Hounslow). We are UK-registered, our developers all work from Lahore, and clients meet us by video call. Bespoke internal tools start at £8,000, cross-platform mobile apps cost £15,000 to £35,000, and business web applications £20,000 to £45,000.
We have no office in Hounslow and nobody on the team is based in the borough. The registered office, 182-184 High Street N, Office 14607, London E6 2JA, is an address for official correspondence only; no one works there.
SpiderHunts Technologies Ltd has been registered at Companies House since 2025 under number 16718403, and the wider SpiderHunts business has taken on over 1,000 clients since 2020.
Hounslow's economy is shaped by Heathrow on its western edge. Freight forwarders, haulage firms, aviation suppliers, caterers and hotels cluster around Hatton Cross, Feltham and Bedfont, while offices line the Great West Road and clinics, retailers and family firms fill Hounslow, Isleworth and Chiswick.
Much of that work is time-critical and paperwork-heavy: airway bills, delivery notes, shift rotas, appointment books and compliance checks. Software helps most when it removes the copying and chasing between those documents.
Bespoke systems: dispatch boards, job and shipment tracking, customer portals and web applications, and SaaS products for firms with an idea to sell.
Field and automation: mobile apps for drivers and staff on the move, automation of emails and documents, and AI tools, including AI agents that read paperwork for a person to check. We also offer technology consulting, CRM setup, WordPress sites and SEO.
Each project opens with a written quote stating scope and exclusions. Brentford businesses have their own page, and our London page and UK page cover everywhere else.
Our services
We are a software company serving Hounslow businesses remotely. These are the services clients in the borough ask about, from bespoke software development to the website that brings enquiries in.
Dispatch boards, shipment and job tracking, rota planners and compliance registers, built around the way your operation actually runs rather than a vendor's template.
Collection and delivery apps with proof of delivery, photos, signatures and offline mode, plus customer apps for booking and tracking.
Secure portals where customers book, track and download documents themselves, cutting the calls and emails your office handles every day.
Booking confirmations, status emails, invoices and document filing handled automatically between your systems, with exceptions sent to a person.
AI that pulls key fields from airway bills, delivery notes or referral letters, and assistants that draft replies, always with staff approving the output.
For aviation or logistics specialists with a tool other firms would pay for: multi-tenant accounts, subscription billing and an admin area.
Independent advice on choosing systems, planning integrations and deciding whether AI suits a task, before you commit budget to a build.
A CRM that tracks quotes, contracts and renewals for B2B suppliers, connected to email and your website.
WordPress websites and search work for clinics, retailers and service firms that want customers in TW postcodes to find them.
What we hear
Firms near Heathrow move fast, and their admin often cannot keep up. The same handful of problems comes up again and again.
Is it a software problem or an IT support problem?
If your issue is laptops, Wi-Fi or email accounts, you need a managed IT provider. If it is a process that runs on spreadsheets and phone calls, book a free consultation with us.
Illustrative examples
Illustrative examples, not client results. Each is based on a type of business common in the borough.
Status messages from airlines and hauliers are collected into one board, each shipment shows its latest milestone, and customers receive automatic updates or check a portal instead of phoning.
Aim: fewer status calls and no shipment forgotten in an inbox
Drivers see their run on a phone, capture signatures and photos at each drop, and work offline in poor signal; the office sees completed drops as they sync.
Aim: delivery disputes settled with evidence, not memory
Shifts planned against staff availability, with airside pass and training expiry dates tracked and managers warned well before anything lapses.
Aim: no shift staffed by someone whose pass has expired
Online booking tied to clinician diaries, and an AI step that reads incoming referral letters and suggests the right appointment type for a receptionist to confirm, built to support UK GDPR requirements.
Aim: referrals booked faster, with a person checking each one
An online shop linked to the stock system, local delivery slots by postcode, and order notifications sent straight to the packing team.
Aim: online orders that match the stock in the back room
One web application for visitor pre-registration, desk booking and facilities tickets, signed in with Microsoft 365, with weekly usage reports for the office manager.
Aim: requests tracked to completion instead of lost in email
How we work
We cannot walk your warehouse floor, so we ask you to show us instead. Screen shares, phone-camera tours and sample documents tell us how the work really happens.
On a free video call you walk us through the screens, the paperwork and, if useful, the yard or warehouse on a phone camera. We ask about peaks, exceptions and the jobs that go wrong.
We send a written quote covering scope, exclusions, milestones and an estimated timeline. Work only begins once you accept it, and extras are priced separately before anyone builds them.
We agree the systems we may touch, who grants access and what personal data is involved. If we process personal data for you, a data processing agreement is signed first.
Early versions go to a small group, such as two drivers or one shift, so problems surface before the whole team relies on the system. Demos are booked in UK hours.
We roll out in stages and hand over code, logins and documentation. Ownership of the code passes to you on full payment as the contract sets out, and further work is quoted separately.
Clear scope · Regular demos · Full handover
Right for you?
We would rather point you elsewhere than sell you the wrong thing.
Compare
Hounslow firms often ask which kind of company to call. These three do different jobs, and you may need more than one.
| Point of comparison | A managed IT provider | A central London software agency | SpiderHunts |
|---|---|---|---|
| Main job | Keeps devices, networks and accounts running | Designs and builds software | Designs and builds software, apps and automation |
| Help desk & site visits | Usually included | Not usually | Not offered |
| Bespoke software | Rarely their focus | Yes, at their own rates | Yes, internal tools from £8,000 |
| Meetings | On site and remote | In their office or by video | Video call only, in UK hours |
| Where the team is | Often local to west London | Central London | Lahore; registered office in East London |
| Code ownership | Not usually relevant | Set out in their contract | Yours on full payment, as written in the contract |
Pricing
Our published prices, in pounds sterling, are the same for every UK client. A written quote with scope and exclusions agreed up front comes before any work.
Free
One video call
A call about the process you want to fix, plus a free SEO audit if your website is part of the question.
Get a quote →£8,000–£20,000
Timeline given in the quote
A single system such as a dispatch board, rota planner, compliance register or customer portal, with documentation.
Get a quote →£15,000–£35,000
Staged release
One app for iPhone and Android, for drivers, field staff or customers, connected to your office system.
Get a quote →£20,000–£45,000
Phased per the quote
A multi-user application with roles, integrations, portals and reporting across several teams.
Get a quote →Further published prices: native mobile apps with complex integrations £25,000 to £60,000; marketplace or enterprise apps £50,000 to £100,000+; platform or modernisation from £45,000; SaaS from £30,000; corporate websites £3,000 to £12,000; SEO retainers from £1,500 a month or projects from £2,500. App store fees, hosting and third-party licences are held in your accounts and paid by you, and the quote sets out VAT.
Under the hood
Proven, popular tools, chosen so your software is easy to maintain and connects to the logistics, booking and finance systems you already run.
Sectors
The borough's mix leans towards aviation, logistics and services. These are the sectors we most often hear from.
FAQ
Straight answers to the questions people in Hounslow ask about hiring a software company, phrased as you might ask an AI assistant.
Still have a question?
Ask us directly. A senior engineer reads every question.
Ask about your projectNo, SpiderHunts has no office in Hounslow and none of its staff are based in the borough. Everyone on the team works from Lahore, and meetings take place on video calls during UK working hours. The company's registered office is 182-184 High Street N, Office 14607, London E6 2JA, which is an official address only and not somewhere anyone works.
No, SpiderHunts is a software company and does not offer managed IT support. We do not run a help desk, maintain devices, networks or servers, supply hardware or cabling, administer Microsoft 365 or make site visits. What we do is build bespoke software, web applications, mobile apps, SaaS, AI and automation, and run SEO. For IT support, use a managed IT provider.
We do not claim to be leading, best or top, because nobody can prove that ranking honestly. Judge any provider on things you can check: verified reviews (we hold 4.6 on Clutch), a written quote with scope and exclusions, clear code ownership, and references you can contact. A free consultation is the easiest way to test us against those standards.
Bespoke software costs £8,000 to £20,000 for an internal tool, £20,000 to £45,000 for a business web application, and from £45,000 for a platform or modernisation project. Cross-platform mobile apps cost £15,000 to £35,000. These published prices apply to every UK client, and each project begins with a written quote showing scope and exclusions.
Yes, we can build software for aviation suppliers, freight forwarders and hauliers around Heathrow. Typical projects are shipment tracking boards, dispatch tools, driver apps, staff pass and training trackers, and customer portals. We have no aviation accreditation and do not claim one; we bring software skills and learn your process in detail during the free consultation and scoping.
Yes, offline working is a standard feature in the driver and field apps we build. The app stores jobs, photos and signatures on the phone when the signal drops and syncs them once it returns. Most are cross-platform, running on iPhone and Android from one codebase, at £15,000 to £35,000; native apps with complex integrations cost £25,000 to £60,000.
Yes, we build appointment booking, referral intake and visit recording systems for clinics and care providers. They are built to support UK GDPR requirements, with role-based access, audit logs and retention rules, and a data processing agreement covers any personal data we handle. Clinical decisions and regulatory registrations remain with you; the software supports your staff rather than replacing them.
Yes, paperwork automation is one of the most common requests we get. We can read documents with AI or OCR, pull out the key fields, file them in the right system and send confirmations or invoices automatically. Anything the system is unsure about goes to a person to check, so mistakes are caught before they reach a customer.
Calls are held during your UK working day, by video, and booked in advance. Lahore is four hours ahead of the UK during British Summer Time and five hours ahead in winter, so our working hours overlap with your morning and early afternoon. Summaries are written after each call so decisions are never only verbal.
You own the code on full payment, as set out in the contract. It is stored in a repository you control, and hosting, app store accounts and domains are registered in your name. At handover we provide documentation and every login, so your own staff or a different developer can continue without depending on SpiderHunts.
A focused internal tool usually takes weeks rather than months; a mobile app or larger web application takes longer and is released in stages. The estimated timeline for your project is written into the quote once the scope is agreed. We prefer a realistic date to an optimistic one, and we test early versions with a small group first.
Yes, we work with businesses across the whole London Borough of Hounslow, including Feltham, Bedfont, Isleworth, Osterley, Heston, Cranford and Chiswick. As a software development company near Hounslow working by video call, our prices and process do not change with your postcode. Brentford firms can read our Brentford page.
Start here
Tell us which process is costing you time, who does it today and which systems hold the data. On a free video call we will give you a clear view of the options and a realistic cost range, with no obligation.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.