Search intent research
Establishing what people actually want when they run a query, by looking at what currently ranks rather than guessing from the words. Intent mismatch is the most common reason a well-written page never ranks.
Most content retainers sell a number of posts per month, because a number is easy to quote and easy to invoice. It is also unrelated to whether anything ranks. We would rather write four pages that answer questions people actually ask than twelve that fill a calendar, and we will often recommend updating what you have instead of writing anything new.
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2020
Building since
1,000+
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UK
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Quick answer
Four things, and only one of them is writing. Working out which questions are worth answering, deciding whether an answer already exists on your site, producing the page if it does not, and then checking whether it earned anything.
The second step is the one most agencies skip, because it leads to conclusions that reduce the invoice. A page sitting at position fourteen with real impressions is usually worth more effort than a new page on a related topic, and the work is an afternoon rather than a commission. Consolidating four thin posts into one good page frequently outperforms publishing a fifth.
Volume is the industry's default because it is measurable and saleable. It is also how sites end up with hundreds of posts, a handful of which earn anything, all of them needing maintenance and collectively spreading crawl attention thin. More content is not a strategy; it is a cost that occasionally has a benefit attached.
The newer consideration is being quotable. AI answer engines lift passages that answer a question directly, so a page that buries its answer in the ninth paragraph loses to one that states it in forty words and then explains. That is a structural choice made while writing, not something that can be retrofitted by an optimisation pass.
What we do
Eight areas. The audit says which apply to you, and sometimes the answer is that you need fewer pages rather than more.
Establishing what people actually want when they run a query, by looking at what currently ranks rather than guessing from the words. Intent mismatch is the most common reason a well-written page never ranks.
A pillar page with supporting pages that each own a distinct question and link back, rather than six posts circling the same topic and competing with each other. Structure decided before anything is written.
Each brief built from what ranks today, what those pages cover, and what they leave out. A writer given that produces something competitive; a writer given a keyword and a word count produces filler.
Pages sitting between positions eleven and twenty with real impressions are the cheapest wins available. Updating one is usually hours of work against days for a new page, and the existing links and history come with it.
Merging thin pages that cover the same ground into one that covers it properly, with redirects so the accumulated links follow. Retiring what earns nothing and will not, which frees crawl attention for pages that can.
Answering the question in the first forty words, then explaining, with structured data confirming the answer. Answer engines lift passages, and a page that buries its answer loses to one that leads with it.
New pages linked from existing ones that already have authority, rather than published and left orphaned. On most sites this is the difference between a page being found in days and being found in weeks.
The pages people read last, before they choose: comparisons, alternatives, pricing explanations. Commercially the most valuable content on most sites, and the most commonly missing because it is uncomfortable to write.
The gap
What a typical content retainer produces, against what moves search visibility.
Already publishing and seeing nothing for it?
That is the usual reason people arrive here, and the cause is rarely the writing quality. It is normally that the topics were chosen by volume rather than intent, or that the site has a technical constraint no amount of content can overcome. The audit tells you which, before you commission another word.
In practice
Six recurring patterns. These describe what we see across engagements, not named client projects.
Years of consistent publishing where a small minority of pages account for nearly all the impressions. The rest need maintenance, dilute internal linking and spread crawl attention. Pruning usually helps more than the next twelve posts would.
A thorough article targeting a query whose results are all product pages, or a thin product page targeting a query whose results are all guides. The page cannot win because it is the wrong kind of thing, regardless of quality.
Existing pages at positions eleven to twenty with meaningful impressions, which almost nobody looks at because reporting focuses on what is already ranking. Refreshing these is the cheapest available return on most sites.
Articles written over several years on variations of the same topic, splitting internal links and leaving search engines to choose. Consolidating them into one page with redirects typically recovers more than a fifth article would add.
Pages that build up to the answer rather than leading with it. Readable, and invisible to answer engines, which lift passages that resolve the question directly. Restructuring costs little and changes whether the page can be quoted.
New articles that nothing on the site points at, relying on the blog index for discovery. On larger sites that index may be crawled infrequently, so the page waits weeks to be found when an internal link would have done it in days.
How we work
Writing is the third step, and sometimes we recommend skipping it.
What your existing pages earn, which sit close enough to page one to be worth refreshing, where pages compete with each other, and whether anything technical is capping the site regardless of what you publish.
For each gap: refresh an existing page, consolidate several, write something new, or do nothing. We name the ones we think are not worth doing, which on a mature site is usually a substantial part of the list.
Briefs built from what currently ranks and what it misses, then writing structured to answer early and explain after. Published with internal links from pages that already have authority, not left orphaned.
Impressions and position on the target queries from your own Search Console, and whether pages are being cited in AI answers. Where something did not work we say so, and say whether the fix is the page or the target.
Clear scope · Regular demos · Full handover
Honest fit
Content only pays when content is what is missing. Frequently it is not.
What you are buying
Three shapes of engagement. The audit is free and carries no obligation to take either of the others.
| Free content audit | Fix and build | Ongoing content partner | |
|---|---|---|---|
| You get | What your content earns, in writing | The gaps filled and the thin pages dealt with | Continuous research, production and refreshing |
| Starting point | What already exists | Refresh and consolidate before writing new | Both, prioritised monthly by return |
| Briefs | Not applicable | Built from the current results | Built from the current results |
| Volume | None promised | Scoped to the gaps found | Varies by month, by what is worth doing |
| Commercial shape | Free, no obligation | Fixed scope, from £2,500 | Monthly retainer, from £1,500 a month |
| Best when | You do not know what your content earns | You know the gaps and need them closed | Search is a primary channel |
Sectors
Categories where buyers research before deciding and expertise can be demonstrated in writing.
FAQ
What people ask before commissioning content. If yours is not here, put it in the form.
Still have a question?
Ask us directly. A senior engineer reads every question.
Ask about your projectThat is the wrong starting question, and anyone answering it before seeing your site is selling capacity rather than results. The right number depends on how many questions worth answering are unanswered, and on mature sites the answer is frequently fewer pages plus work on existing ones.
Usually update, at least first. A page at position fourteen with real impressions already has links, history and relevance; moving it up is often an afternoon's work. A new page starts from nothing. We check what you have before proposing anything new.
Some of it. Pages that earn nothing, will not, and duplicate others are worth consolidating or retiring with redirects, which frees crawl attention and strengthens what remains. Pages that serve customers or support sales stay regardless of what search does with them.
Refreshed pages can move within weeks because the history already exists. New pages on an established site typically take months, longer in competitive categories. Anyone promising a position by a date is guessing, so we report impressions and position as they move.
Both, and some clients take the briefs and write in-house, which works well when the expertise sits internally. The brief is the part that decides whether a page competes, so we are happy either way as long as it is built from what currently ranks.
Answer the question directly in the first forty words, then explain underneath, with structured data confirming the answer. Answer engines lift passages rather than whole pages, so a page that builds up to its conclusion loses to one that opens with it.
Content work is normally part of a retainer, from £1,500 a month, or a fixed-scope project from £2,500. We do not price per word, because a price per word rewards length and length is not what makes a page rank. The free audit settles how much is refreshing rather than producing.
It can produce a draft quickly and it cannot supply the thing that makes a page competitive, which is a specific claim somebody is accountable for. We use it where it genuinely helps and we will tell you where we did, because undisclosed generated filler is how sites acquire hundreds of pages that earn nothing.
Only if content is what is missing. If pages are not being indexed, render poorly or compete with each other, publishing more makes the problem larger rather than smaller. The audit establishes which constraint is binding before anyone commissions writing.
Access to somebody who knows the subject, for roughly an hour per substantial page, and a willingness to publish things competitors avoid such as pricing and honest comparisons. Those two inputs matter more to the outcome than anything else you could provide.
Start here
A senior engineer reads every enquiry and comes back with questions, a realistic view of the work, and an honest opinion on whether writing more is the right next step at all.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.