Business website design and build
Pages planned around what your customers need to find, designed for phones first and built to load quickly, with templates your team can extend without asking a developer for every new page.
Websites for Birmingham firms that need enquiries, orders or bookings from their site, designed around what customers look for and built to load quickly on a phone. We are a UK software company with a registered office in London and a remote team, so projects run by video call with one named contact and a written quote agreed before work starts.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.
2020
Building since
1,000+
Clients served
UK
Registered company
4.6/5
Rated on Clutch
Quick answer
A Birmingham business website now has three readers. The customer has to understand the offer on a phone and act on it. Google has to be able to crawl and index the pages. And AI assistants such as ChatGPT, which more buyers now ask for recommendations, have to be able to read the page without running JavaScript. Plenty of sites manage the first reader on a desktop screen and quietly fail the other two.
What the site has to do also depends heavily on the trade, and Birmingham and the wider West Midlands have a broad mix of them. A precision engineering firm in the Black Country sells to buyers who want specifications and a way to send drawings. A jeweller in the Jewellery Quarter sells pieces people want to see up close before they trust a website with the payment. A firm on Colmore Row is judged on its people and its credibility, and a restaurant in Digbeth or the Balti Triangle lives on its menu, its opening hours and bookings made from a phone. One template does not serve all of them, so a useful brief starts with which of these businesses you are.
The city also has no shortage of web design agencies and freelancers, which makes choosing one mostly a matter of asking the right questions: who builds the site, who owns it afterwards, how the old addresses are redirected, and what happens after launch. Those checks are set out further down this page, and they apply whoever you hire.
To be plain about how we work: SpiderHunts has a registered office in London and a remote team. We do not have an office in Birmingham. Projects run through video calls, shared documents and a staging site you can check on your own phone, with one named contact throughout. If you want an agency that will sit in your showroom to plan the site, pick one with premises in the city. We would rather say that now than after a call.
What we do
Six kinds of work. Most projects are a rebuild of an existing site rather than a first website, which is why the redirects and the editing experience get as much attention as the look.
Pages planned around what your customers need to find, designed for phones first and built to load quickly, with templates your team can extend without asking a developer for every new page.
The sensible choice when staff publish regularly: news, case studies, job adverts, events. Built on a lean theme with a short plugin list, so updates stay routine rather than risky.
Stores for retailers and makers: product templates, variants such as size or metal, delivery rules and payments, with the catalogue structured so search engines can crawl it properly.
Replacing a site without throwing away what it already earns. Each old address that carries traffic or links is redirected individually, tested before launch and checked again afterwards.
When the site needs logins, trade accounts, quoting tools or a booking system, it has become software with a front end, and we build it as software.
Hosting, software updates, backups, speed checks and a monthly allowance of small edits, from £150 a month. It is optional: you can also look after the site yourselves.
Pricing
With us, a business website starts from £3,000 and the optional website care plan from £150 a month, both excluding VAT. Those are starting points for a straightforward site. What you actually pay is set in a written quote with scope agreed up front, after a call where we both understand what the site has to do.
If you collect quotes from several Birmingham suppliers, expect them to differ widely, and not only because of overheads. Quotes often price different things. One includes writing the pages and moving the old site across; another assumes you supply every word and leaves the redirects out without saying so. Before comparing figures, line the quotes up against the same list of what is included.
These are the things that move the price most. None of them is about how many colours the design uses.
| What changes the price | Why it matters | What to ask |
|---|---|---|
| Page templates | A site built from a few reusable templates costs less than one where every page is laid out by hand | How many templates, and can we add pages ourselves? |
| Writing the content | Writing or rewriting pages usually takes longer than building them | Who writes the pages, and how many rounds of changes are included? |
| Moving an existing site | Every old address that earns traffic or links needs mapping to a new one | Is the redirect map in the quote, and who checks it after launch? |
| Connected systems | Booking tools, CRMs, payment providers and stock feeds each need connecting and testing | Which systems are connected, and whose subscription pays for them? |
| Shop catalogue | Products, variants and delivery rules multiply the setup work | How are products imported, and who adds new ones later? |
| More than one language | Each language needs its own pages, translated by a person | How will search engines tell the language versions apart? |
| Care after launch | Hosting, updates and backups are ongoing work, not a one-off | What is included each month, and what is charged separately? |
Online shops
Birmingham has a long tradition of making and selling things, from the jewellers and silversmiths of the Jewellery Quarter to the trade suppliers and wholesalers spread around the city. Moving that trade online raises questions a brochure site never has to answer.
For high-value pieces, the product page has to do the job the shop counter used to do: close-up photography that still loads quickly, clear details of metal, stones and sizing, and an honest statement of how long made-to-order items take. Commissions and bespoke work usually sit better as an appointment or enquiry request than as a basket, because the price depends on a conversation.
Trade and wholesale buyers want different things altogether: account pricing, quick reordering, minimum quantities and payment on invoice rather than by card. That often points away from an off-the-shelf theme and towards a store with proper trade accounts, or a custom build connected to the stock system you already run.
On platforms, Shopify suits most retailers who want to run the shop themselves. WooCommerce makes sense when the shop sits inside a content-heavy WordPress site. Magento (Adobe Commerce) and fully custom builds tend to justify their cost only with large catalogues or complicated trade rules. If you already run Magento, a better shop does not have to mean moving platform: sometimes the better project is a faster theme and a cleaner catalogue on the system you have.
Choosing a supplier
Whether you hire us or someone else, these six checks separate a supplier who will leave you with a working asset from one who will leave you with a dependency. Each one takes minutes, and none needs technical knowledge.
Some agencies design in-house and pass the build to a subcontractor. That can work well, but you should know who to call when something breaks, and who holds the code.
The domain, the hosting account and the site files should be in your name, or transferable to you. Be wary of monthly website rental arrangements where you never own what you paid for.
Not the portfolio screenshots, the live sites. Do they load quickly on mobile data? Can you find the phone number and the prices without hunting for them?
If the answer is vague, or redirects are missing from the written scope, that is where a redesign tends to lose the search traffic the old site had built up.
Request a short demonstration of adding a page or changing a price. If it needs a developer, every future change becomes another invoice.
Pages, templates, integrations, rounds of changes and what is excluded. A quote that fits on one line is a price, not a scope.
Mistakes to avoid
Much of the damage done by a new website happens in the week it goes live, and almost none of it is visible on the home page. These are the faults worth checking for on launch day, whoever built the site.
| Mistake | What it costs | How to avoid it |
|---|---|---|
| The staging block left switched on | Search engines are told not to index the new site, and visibility drains away over the following weeks | Check the robots settings and noindex tags on launch day, then again a week later |
| Old addresses not redirected | Links from directories, suppliers and old press coverage lead to error pages | Map every old address that earns traffic or links before the new site is built |
| Forms not tested end to end | Enquiries go to an old inbox or a spam folder and nobody notices | Send a test enquiry from a phone after launch and confirm who receives it |
| The Google Business Profile still pointing at an old page | People who find you on the map land on a page that no longer exists | Update the website link on the profile and in the main directories at launch |
| Only the home page designed with care | Most visitors arrive on service, product or area pages that got far less attention | Design the templates that carry the traffic first |
| Video and sliders filling the first screen | Slow loading on mobile data, so visitors leave before the offer appears | Lead with a clear sentence and one image sized for phones |
Common faults
Most underperforming sites were not badly built on launch day. They drifted: the menu went up as a PDF, a plugin stopped updating, a new service never got its own page, and the person who knew how it all worked moved on. These are the faults we would look for first on an established West Midlands business site.
Not sure whether you need a new site or a few fixes?
Ask for the free website teardown: a short recorded video naming three specific fixes, one each for speed, clarity and conversion. You keep it, and you can hand it to any developer you like.
Illustrative examples
Situations Birmingham businesses commonly bring to a web designer, and how we would approach each one. These are illustrations of the work, not real clients or real results.
A jeweller that sells mostly to people who walk in, with a site of a few photos and a phone number. The brief: product pages for ready-made pieces, an appointment request for bespoke work, and photography that loads quickly on a phone.
Aim: commission enquiries from the site, not only from walk-ins
Machining capacity, materials and tolerances described in brochures that buyers cannot search and assistants cannot read. Rebuilt as capability pages, with a request-for-quote form that accepts drawings.
Aim: buyers able to check the fit before they pick up the phone
Two firms, two websites and two sets of people pages, now one practice. The work is mostly structure and redirects: every valuable old address mapped to its new home, and one clear set of services and people.
Aim: one site that keeps what both old sites had earned
A company that does much of its selling at exhibitions, sending stand visitors to a home page that says nothing about the show. A quick landing page for each event, reached from a QR code on the stand, with a two-field enquiry form.
Aim: stand conversations that turn into follow-up enquiries
Menus as PDFs, opening hours stated differently in three places, and a booking link that misbehaves on some phones. Rebuilt with menus as real pages, one set of opening hours and booking that works from a phone.
Aim: fewer calls asking whether you are open tonight
Customers who read English and a community language, served today by one English site and a social media page. Separate pages for each language, translated by people rather than by a plugin, with layouts that handle right-to-left scripts where needed.
Aim: customers finding the business in the language they search in
How we work
Nothing about this needs anyone to travel. What it needs is a clear brief, prompt decisions on your side, and a staging site you can check on your own phone before anything goes live.
A free video call about what the site has to do, who will maintain it and which current pages earn traffic. Then a written quote with scope agreed up front, including what is excluded.
Page structure and templates first, shared as documents and design files you can comment on. We design the pages that will carry enquiries, not only the home page.
Built server-rendered on the platform agreed in the scope. Content is gathered in one shared document so nothing is lost in email threads, and you review progress on the staging site.
Redirects tested before launch and checked afterwards, analytics and Search Console connected, and the editor shown to whoever maintains the site. Then the optional care plan, or a clean handover to your own people.
Clear scope · Regular demos · Full handover
Honest fit
We are a software company that designs and builds websites, not a branding studio. If you are weighing us against a web development agency in Birmingham that you can visit, these two lists should make the decision quicker.
Compare options
There are capable web developers in Birmingham, some freelance and some in agencies with offices in the city. There are also companies like ours that work with Birmingham businesses remotely. Each suits a different kind of project. The right choice depends on what you need most: someone across the table, a single specialist, or one team covering design, build, search and software.
| Factor | Freelance designer | Agency with premises in the city | SpiderHunts (remote) |
|---|---|---|---|
| Meeting in person | Often possible | Usually possible | No: video calls with screen sharing |
| Who does the work | One person, start to finish | A team, sometimes with the build subcontracted | Our own remote team, from design through to build |
| When someone is unavailable | Work waits for one person | Usually covered by colleagues | A named contact, backed by the wider team |
| Typical strength | Smaller sites and quick changes | Brand, design and local relationships | Migrations, performance, shops and web applications |
| Readable by search engines and AI | Varies with the individual | Varies by agency | Server-rendered pages by default |
| After launch | Ad hoc, as time allows | Retainers or hourly support | Optional care plan from £150 a month |
| Price shape | Often the lowest day rate | Agency rates, covering premises and staff | Business websites from £3,000, quoted in writing |
Sectors
Birmingham's economy is broad: making and engineering, professional services, retail, hospitality and events, education and healthcare. Each puts different demands on a website, and the first job in any brief is working out which of them apply to you.
FAQ
What Birmingham businesses ask before they commission a website.
Still have a question?
Ask us directly. A senior engineer reads every question.
Ask about your projectNo. SpiderHunts has a registered office in London and a remote team, and works with Birmingham businesses through video calls, shared documents and a named contact. The registered office is 182-184 High Street N, Office 14607, London E6 2JA, and the company number is 16718403.
With us, a business website starts from £3,000 and a website care plan from £150 a month, both excluding VAT. Where a project lands above that depends on the number of templates, who writes the content, whether an existing site is being moved, and which systems it connects to. You get a written quote with scope agreed up front before any work starts.
Who builds the site, who owns the domain, hosting and files afterwards, how old pages are redirected, whether your staff can edit it, and what happens after launch. Ask to open two or three of their recent live sites on your phone rather than looking at screenshots. The checklist above on choosing a supplier goes through each point.
Sometimes, yes. A good freelancer can be the right call for a small site, quick changes or a tight budget, and you deal with the same person throughout. An agency makes more sense when the project needs several skills at once, such as design, a shop, a migration and integrations, or when you need cover if one person is unavailable. If a simple template site is all you need, we will tell you so on the first call.
It can. A redesign is one of the most common points at which a business loses search traffic, usually because old pages were redirected by pattern or not at all, so the addresses that earned links lead nowhere. We map the old addresses that matter one by one, test the redirects before launch and check them again afterwards. That protects what the old site had earned as far as it can be protected, but nobody can honestly promise rankings.
Yes. Hosting is part of the care plan, on a managed server we set up and look after, and we can also deploy to hosting you already pay for. A server physically in Birmingham makes little practical difference to speed for visitors in the city. What matters more is hosting in the UK, our default for UK clients, and pages that are light to begin with. Either way, the domain should be in your name, and the site is yours on full payment, as set out in the contract.
Yes, all three, plus custom builds. Shopify suits most shops that want to run things themselves, WooCommerce suits a shop inside a WordPress site, and Magento or a custom build suits large catalogues and trade pricing. If you already run Magento, we will look at whether a faster theme and a cleaner catalogue would serve you better than moving platform.
That is part of the brief from the first call. We choose the editor for the people who will use it, set templates up so routine edits do not disturb the layout, and show your staff how to add pages and change prices. If you would rather not do it yourselves, the care plan includes a monthly allowance of small edits.
No. We are a software company, and identity work is a different craft. If you already have brand guidelines, we work from them carefully. If you need a brand first, Birmingham has plenty of design studios that specialise in it, and we are happy to work alongside one.
Send the form with your current site, if you have one, and a line on what it should do for you. We will reply with questions and a realistic range, then arrange a free video call. If you are not sure a rebuild is needed at all, ask for the free website teardown first.
Start here
What the business does, who the site is for and what is not working at the moment. We will look at the current site, tell you whether it needs rebuilding or only fixing, and come back with an approach and a realistic range in pounds. If a new site is not the answer, you will hear that from us first.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Book a time that suits you, or send a message on WhatsApp.