Custom software development company in Birmingham

No. We are a UK-registered company with a remote team. Birmingham clients work with us remotely within the same working day, and meetings are by video call.

We build the systems around them - release schedules, ASNs, traceability, supplier portals. We would expect to work with your quality and logistics people on the specifics rather than assume a standard.

Usually. Most of our manufacturing work sits alongside an ERP rather than replacing it, reading from it and writing agreed changes back. What is possible depends on what the ERP exposes.

No. All meetings are by video call, including at the start of a project: our team works remotely, and our London address is a registered office only. Day-to-day work runs over video, Teams or Slack and a shared board, because a weekly demo you can invite your stakeholders to beats a monthly meeting in a room.

Projects are quoted and invoiced in pounds sterling by SpiderHunts Technologies Ltd against a written scope with milestones, under English law. Where UK VAT applies it is shown as a separate line and the position is confirmed in the quote before you sign, so the VAT figure is known well before the first invoice arrives. Payment by bank transfer or card. If your organisation has its own supplier terms, purchase order process or procurement portal, we work through them; larger firms usually do.

In your accounts, not ours. We deploy to AWS eu-west-2 in London, Azure UK South or Google Cloud europe-west2, inside your own cloud organisation, and code goes to your GitHub, GitLab or Azure DevOps. Engineers get named, least-privilege access that you can revoke at any time, and we keep production data out of development environments unless you specifically ask otherwise. If a project uses a large language model, we can route it through UK or EU endpoints and tell you exactly which data leaves your systems and which does not.

We build software designed to support UK GDPR and the Data Protection Act 2018, but compliance is a property of your organisation rather than of one system, so it stays your responsibility. In practice that means lawful-basis and consent records, data minimisation, retention and deletion rules, subject access and erasure workflows, encryption, role-based access and audit logging, documented so your DPO or adviser can review it. Registration with the Information Commissioner’s Office, your privacy notices and the decisions a controller makes are yours. Where we handle personal data on your behalf we work under a written data processing agreement, and we would rather develop against anonymised or sample data in the first place.

We build software for them; we are not a regulated firm and we do not give regulatory advice. What that looks like in practice is engineering controls your compliance function can rely on: immutable audit logs of who saw and changed what, segregation of duties and four-eyes approvals, retention rules, evidence that can be exported rather than screenshotted, and reporting views that reconcile back to the source. Your compliance, risk or legal team defines the obligation; we build the system that enforces it and write down what it does. Any permission, attestation or regulatory sign-off remains entirely with you.

Yes. Distribution in and around Birmingham runs on transport systems, carrier APIs and a great deal of paper. Typical builds are a depot dashboard that merges consignments and exceptions from more than one system, integrations with carrier and courier APIs, and capture of delivery notes and proof of delivery from a driver’s phone at the kerbside. Where routing and access charges matter, the administrative side of low-emission and clean air zones can be folded into the same workflow.

Yes, and the useful question is usually not ‘what could we build’ but ‘what is the smallest thing that proves this works’. A first release is typically authentication, the one workflow that proves the idea, billing, an admin view and enough analytics to learn something from real users. We keep it deliberately small so you spend the rest of the runway on what the users actually tell you, and we will push back if a scope is trying to be version three on day one. See SaaS development for how those builds run.

We work in English, in writing and on calls. Customer-facing products often need more: we build interfaces so text, dates, currency and number formats can be translated, and so a right-to-left language does not break the layout later. The wording comes from your team or your translator, we do not sell translation, and we make sure the product carries it properly rather than having it bolted on after launch.