Custom software development company in Boston

No. We have no US entity, no Massachusetts office and nobody on the payroll in the United States. SpiderHunts Technologies Ltd is UK-registered, with a registered office in London, and the whole team works remotely. We work with Boston clients remotely, by video, and schedule calls, demos and reviews in your Eastern Time working hours.

Yes, but only under the right agreements and controls, settled before work starts rather than afterwards. That usually means a business associate agreement where your counsel decides one is needed, access limited to named engineers, and de-identified or synthetic data in development. We are engineers, not your compliance function, so the policies and the final judgement stay with your privacy and legal teams.

Yes. The gap between research code and something a customer can run, monitor and pay for is usually wider than founders expect, and it is worth scoping honestly before committing. We start by separating what the research code proves from what the product needs: authentication, data handling, monitoring, billing and tests. If a licence agreement limits the code, your tech transfer office should confirm that first.

Projects are quoted in pounds sterling and invoiced in US dollars at the rate agreed in the quote, so both sides know the dollar figure before work starts. Invoices are raised by SpiderHunts Technologies Ltd against a written scope with milestones, and we can complete a W-8BEN-E for your accounts payable team. Payment by ACH, wire or card. Your legal team is welcome to work from your own master services agreement rather than ours.

In your accounts, not ours. Boston teams commonly choose AWS us-east-1 in Northern Virginia, Azure East US or Google Cloud us-east4, all on the East Coast, with AWS us-east-2 in Ohio as a common second region. Code goes to your GitHub, GitLab or Azure DevOps. Engineers get named, least-privilege access you can revoke at any time, and production data stays out of development environments unless you ask otherwise.

It shapes the design. 201 CMR 17.00 sets minimum standards for anyone holding personal information about Massachusetts residents, including a written information security programme, access controls, secure authentication, monitoring and, where technically feasible, encryption of data sent over public networks or held on laptops. So we build encryption, least-privilege roles, logging and vendor records in from the start. Your written programme and the legal judgement stay with your counsel and security team.

Yes, on the systems around the science rather than the science itself. That means sample and chain-of-custody tracking, assay and instrument data capture, study records, inventory and integration with your LIMS or electronic lab notebook. Where GxP or 21 CFR Part 11 expectations apply, your quality team defines the requirements and we build audit trails, electronic signatures and validation evidence to match. We are engineers, not a validation consultancy.

Yes. Boston firms often have a well-served front office and a back office held together by spreadsheets, so that is where we work: client and fund reporting, reconciliation and break resolution, fee calculation and operational tooling where the rules are too firm-specific for a vendor product. We are software engineers, not an investment adviser or a compliance consultancy. Your compliance team defines the rules; we build systems that enforce them with audit logs.

That is usually what we recommend. Boston organisations, from labs to universities, tend to carry a finance or ERP system that is well embedded in procurement and reporting, and a rip-and-replace is where most of the money and most of the risk goes. We build the layer above it instead: approvals, inventory, grant or project tracking and reporting that reads live data. Our note on integrating with an ERP rather than replacing it covers the approach.

We build to the technical safeguards HIPAA expects: encryption in transit and at rest, unique user identity, role-based access, automatic logoff, integrity checks and audit logs of who saw which record. We will not call the result HIPAA-compliant, because compliance covers your policies, training, contracts and physical controls as well as the software. Whether a business associate agreement is needed is a decision for your counsel. Clinical integration is normally through HL7 or FHIR interfaces your own team controls.

You get a written quote after a free scoping call. As typical ranges from our service pages: an internal tool or MVP is £8,000–£20,000 over 4–8 weeks, a business web application £20,000–£45,000 over 2–4 months, and a larger platform or modernisation £45,000–£80,000+ over 3–6 months. A focused machine learning model is £8,000–£25,000 and a single-purpose AI agent £5,000–£12,000. Those are quoted in pounds and invoiced in dollars; cloud and third-party licence costs are separate and stay in your own accounts.

No. We are fully remote, so meetings and day-to-day work happen over video, Slack or Teams and a shared board. Where a project would normally open with an on-site workshop, we run it as two or three shorter video sessions in your Eastern Time working hours instead, which works better over video than one long day does.