Custom software development company in Austin

No. We have no US entity, no Texas office and nobody on the payroll in the United States. SpiderHunts Technologies Ltd is UK-registered, with a registered office in London, and the whole team works remotely. We work with Austin clients remotely, by video, and schedule calls, demos and reviews in your Central Time working hours.

Yes. Your contract is with SpiderHunts Technologies Ltd, a UK company, and invoices are in US dollars, payable by ACH, wire or card. The dollar figure is set in the written quote before work starts, so there is no currency surprise at invoice time. We have no US entity, so a requirement for a US-domiciled supplier is one we cannot meet.

Yes, on the software around the hardware rather than the hardware itself. That means test and yield data, manufacturing and ERP integration, device telemetry, and customer-facing portals and tooling. We do not design boards, write safety-critical firmware or work on the fab floor, and if a project needs someone physically next to the equipment each week, a local firm is the better choice.

Projects are quoted in pounds sterling and invoiced in US dollars at the rate agreed in the quote, so both sides know the dollar figure before work starts. Invoices are raised by SpiderHunts Technologies Ltd against a written scope with milestones, and we can complete a W-8BEN-E for your accounts payable team. Payment by ACH, wire or card. Your legal team is welcome to work from your own master services agreement rather than ours.

In your accounts, not ours. Austin teams commonly choose Azure South Central US, which sits in Texas, Google Cloud us-south1 in Dallas, or AWS us-east-2 in Ohio, all a short network hop from Central Texas. Code goes to your GitHub, GitLab or Azure DevOps. Engineers get named, least-privilege access you can revoke at any time, and production data stays out of development environments unless you ask otherwise.

It can. Texas has its own biometric statute, the Capture or Use of Biometric Identifier Act (CUBI), covering identifiers such as fingerprints, voiceprints and face geometry. Broadly, it expects notice and consent before capture, limits on selling or sharing identifiers, and destruction once the purpose has passed. So a time clock gets a badge or PIN option by default, and a face or voice feature records consent and runs a real deletion job. The legal judgement stays with your counsel.

Yes, and that is a common reason Austin product companies talk to us. We take on work that keeps losing to the roadmap: customer integrations, billing and usage metering, admin consoles, data pipelines and internal tooling. We work inside your repositories, CI and review process, and follow your conventions rather than ours. If what you need is a permanent senior hire rather than a defined piece of work, we will say so.

Not directly. Many public contracts require a US entity, state vendor registration or US-person staff, and we have none of those, so we say so before anyone spends time on a bid. What we can do is build for vendors and contractors serving Texas agencies: case management, permitting and reporting tools, with accessibility, audit trails and records retention designed in from the start.

That is usually what we recommend. Austin companies that grew quickly often run an ERP or finance system chosen in a hurry and now embedded everywhere, and a rip-and-replace is where most of the money and most of the risk goes. We build the layer above it instead: scheduling, traceability, approvals and reporting that reads live data without a six-figure module. Our note on integrating with an ERP rather than replacing it covers the approach.

We build to the technical safeguards HIPAA expects: encryption in transit and at rest, unique user identity, role-based access, automatic logoff, integrity checks and audit logs of who saw which record. We will not call the result HIPAA-compliant, because compliance covers your policies, training, contracts and physical controls as well as the software. Whether a business associate agreement is needed is a decision for your counsel. Clinical integration is normally through HL7 or FHIR interfaces your own team controls.

You get a written quote after a free scoping call. As typical ranges from our service pages: an internal tool or MVP is £8,000–£20,000 over 4–8 weeks, a business web application £20,000–£45,000 over 2–4 months, and a larger platform or modernisation £45,000–£80,000+ over 3–6 months. A focused machine learning model is £8,000–£25,000 and a single-purpose AI agent £5,000–£12,000. Those are quoted in pounds and invoiced in dollars; cloud and third-party licence costs are separate and stay in your own accounts.

No. We are fully remote, so meetings and day-to-day work happen over video, Slack or Teams and a shared board. Where a project would normally open with an on-site workshop, we run it as two or three shorter video sessions in your Central Time working hours instead, which works better over video than one long day does.