01
AI receptionist on your phone line
Answers calls in your business’s name on the hours you choose, asks your qualifying questions, books into your calendar and transfers urgent calls to the person you choose.
Never Miss a Lead package
Never miss a lead, even when nobody can pick up
One package for businesses that lose work to voicemail and slow replies. An AI receptionist answers your phone on the hours you choose, a chatbot handles your website and WhatsApp, and automatic follow-up goes out by SMS, email or WhatsApp when an enquiry comes in. Enquiries are written into your CRM, and you pay one monthly price per location.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Want to take it further now?
Book a time that suits you, or send a message on WhatsApp.
- One monthly price per location, with setup quoted in writing up front
- Keeps your existing number: calls forward to the AI only when you choose
- Test it yourself on a test line and a test chat before any customer does
- “I was impressed by their ability to deliver unparalleled quality at an extremely fast pace and for great value.”ClutchAngelos BougasManaging Director, Ocley Group
- “Shahrukh did an excellent job creating a fully customized portal for my car auction business…FiverrMichael JonUnited Kingdom
- “I absolutely love the way Shahrukh works! He is a pro at handling React and Django features…UpworkJohnson C.React / Django feature build
- “The team responded to comments immediately, and corrected the mistakes exactly as I provided the comments.”ClutchGiorgi MumladzeFounder/CEO, Club Confide
4.8★
From 944 Fiverr reviews
100%
Job Success on Upwork
1,000+
Clients since 2020
2020
Building software since
Technologies we build with
- OpenAI GPT
- Anthropic Claude
- Google Gemini
- Deepgram
- ElevenLabs
- Vapi
- Retell AI
- Twilio
- Vonage
- 3CX
- RingCentral
- SIP trunks
- WhatsApp Business API
- SMS
- Website chat widget
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Google Calendar
- Microsoft Outlook
- Calendly
- n8n
- Make
- Zapier
Quick answer
What is the Never Miss a Lead package?
Never Miss a Lead is a package from SpiderHunts that covers the three places new enquiries usually go missing: phone calls nobody answers, website and WhatsApp messages nobody replies to, and enquiries that are noted down but never followed up. It combines an AI receptionist, a website chatbot, a WhatsApp chatbot and automatic follow-up, all writing into your CRM through CRM integration.
Each part asks your qualifying questions (what the job is, where, how urgent, roughly what budget), books into your calendar where that makes sense, and hands anything sensitive, complex or urgent to a person on your team with a written summary. You decide when the AI answers: out of hours, at lunch, when lines are busy, or all the time.
SpiderHunts Technologies Ltd is registered in London (Companies House 16718403) and works with clients remotely, by video call. The package starts from £5,500 to set up, plus from £400 a month per location, excluding VAT. Your final price is set in a written quote after a free call, with scope and exclusions agreed up front.
What’s included
What the Never Miss a Lead package includes
Every part is set up around how your business takes enquiries today. You approve the scripts and the follow-up messages before anything goes live.
02
Website chatbot
Answers visitors’ questions from information you approve, collects their details and either books them in or passes them to your team.
03
WhatsApp chatbot
Handles enquiries on the WhatsApp Business Platform, asks for photos or details where useful and hands the conversation to a person when it needs one.
04
Speed-to-lead follow-up
When an enquiry arrives from a call, chat, form or ad, a first message goes out automatically by SMS, email or WhatsApp, followed by a short sequence you approve. It stops when the person replies or books.
05
Written into your CRM
Each enquiry is logged with its source, the answers given and a summary of the conversation, so your team works from one list instead of voicemails and sticky notes.
06
Alerts and hand-over
The right person is told when a lead is ready to talk or an enquiry is urgent, with the details attached, so nobody has to ask the customer to repeat themselves.
07
Monthly review and tuning
Part of the monthly plan: we read transcripts and conversations, fill gaps in what the AI knows, adjust scripts and follow-ups and check the connections are working.
How it works
What happens to a new enquiry
The same path for a phone call, a website chat or a WhatsApp message.
- Step 01
The enquiry comes in
A call, a chat on your website, a WhatsApp message or a form. Calls reach the AI only at the times you set.
- Step 02
The AI answers and asks
It says it is an AI assistant, answers questions from your approved information and asks your qualifying questions.
- Step 03
It books or hands over
Routine enquiries are booked into your calendar. Urgent, sensitive or complex ones go to the person you choose.
- Step 04
Follow-up goes out
If the person has not booked, an automatic message follows by SMS, email or WhatsApp, in the order and wording you approved.
- Step 05
It lands in your CRM
The enquiry, its source, the answers and a summary are written into your CRM, and duplicates are matched to existing contacts.
- Step 06
Your team picks it up
Your team sees who needs a call back and why, instead of piecing it together from voicemail.
Where leads go missing
Most lost enquiries are never seen, so they are never counted
A caller who reaches voicemail often rings the next business on the list. A website message that waits until tomorrow may already have gone elsewhere. Neither shows up in a report.
Without it
- Calls ring out while you are on a job, with a client or at lunch
- Website and WhatsApp messages wait until someone has a spare moment
- Nobody follows up the people who asked once and went quiet
- Enquiries live in voicemail, inboxes and notebooks, not the CRM
- Urgent jobs sit in the same queue as routine questions
- You cannot tell which adverts or pages bring in real enquiries
With Never Miss a Lead
- Calls are answered on the hours you choose, including evenings and weekends
- Website and WhatsApp enquiries get an answer from your own information
- Follow-up goes out automatically and stops when the person replies
- Every enquiry the system handles is logged in your CRM with its source
- Urgent enquiries are flagged and passed to the person you choose
- You can see where enquiries come from and what happened to each one
Not sure how many leads you are missing?
Book a free 30-minute call. We’ll look at how calls and messages reach you today, tell you honestly whether this package would help, and if it would not, say so.
Examples
Never Miss a Lead for UK service businesses
Illustrative examples of what we build, not client results.
Calls answered while the team is on site
The AI receptionist takes the job type, postcode and urgency, books routine visits into the diary and transfers genuine emergencies to the engineer on call. Website and WhatsApp enquiries ask for photos of the problem.
Aim: fewer jobs lost to voicemail while everyone is on the tools
New enquiry intake in every channel
Calls, chats and WhatsApp messages capture the matter type, key dates and contact details, check the area of law is one the firm handles and book a consultation. It gives no legal advice and says so.
Aim: each new enquiry recorded and routed to the right fee earner
New patients booked out of hours
New patient calls and messages are booked into the practice system, fee and treatment questions are answered from approved information, and anyone reporting pain or swelling is passed to the clinical team.
Aim: fewer new-patient enquiries waiting until the morning
Viewings and valuations in the evening
Buyers and landlords who call or message after hours can book viewings and valuation appointments. Enquiries that do not book get a follow-up message the next morning.
Aim: evening enquiries booked rather than left until the next day
One set-up across several branches
Each location has its own number, diary and team routing, with the same scripts and follow-up, and every enquiry lands in one CRM tagged by branch.
Aim: the same enquiry handling at every location
Follow-up on ad and form leads
Leads from Google, Meta or website forms get a first message automatically, then a short sequence by SMS, email or WhatsApp, with the source written into the CRM.
Aim: ad leads contacted without waiting for someone to be free
How we work
How we set up Never Miss a Lead
You hear the receptionist on a test line and try the chatbot yourself before any customer does.
Free call
We look at how calls and messages reach you now, where they go unanswered and what a good outcome looks like for each type of enquiry.
Written quote
We agree what the AI handles, what always goes to a person, which systems it connects to and how many locations are included, with scope and exclusions in writing.
Scripts and messages
We write the call flows, chatbot answers, qualifying questions and follow-up messages. You approve them before anything is built.
Build and connect
We connect your phone line, website, WhatsApp, calendar and CRM, and set up recording, retention and data handling the way you choose.
Test
We test on realistic calls and messages, including awkward ones, and fix what it gets wrong. You and your team test it too.
Launch and review
It often goes live out of hours first. Each month we review transcripts and results with you and adjust what needs changing.
Ongoing
Clear scope · Regular demos · Full handover
Is it right for you?
When this package is worth it, and when it isn’t
We would rather tell you now than set up something that won’t pay back.
Worth it when…
- You miss calls while working, at lunch or after hours
- Enquiries arrive by phone, website and WhatsApp, and nobody owns all three
- A new customer is worth far more than the monthly price
- Your bookings and contacts live in a calendar and CRM we can connect to
- You spend on ads or SEO and want every enquiry followed up
Not worth it when…
- You get a handful of enquiries a week and answer them all yourself
- Most enquiries need judgement or a difficult conversation from a person
- Rules in your sector say a qualified person must take the call
- You only need one channel covered (start with the AI receptionist or WhatsApp chatbot on its own)
- You want it live tomorrow with no testing
Compare options
The package vs buying the parts separately
An honest comparison. If only one channel matters to you, one of the single services may be the better buy.
| What matters | Never Miss a Lead | AI receptionist only | WhatsApp chatbot only | Answering service |
|---|---|---|---|---|
| Phone calls | Answered on the hours you choose | Answered on the hours you choose | No | Answered, usually takes a message |
| Website chat | Yes | No | No | No |
| Yes | Follow-up texts only | Yes | No | |
| Automatic follow-up | SMS, email and WhatsApp sequences | Confirmation messages | WhatsApp messages | No |
| Written into your CRM | Every channel | Calls | WhatsApp conversations | Depends on the provider |
| Starting price | From £5,500 setup, plus from £400 a month per location | From £1,500 setup, plus from £150 a month | From £4,000 setup, plus from £200 a month | Per call or per minute, set by the provider |
Pricing
How much does Never Miss a Lead cost?
Never Miss a Lead starts from £5,500 to set up, plus from £400 a month per location, excluding VAT. The final price depends on how many call and message types it handles, which systems it connects to and how many locations you have. You get a written quote with scope and exclusions agreed up front, after a free call.
Free call
Free
30 minutes
We look at where enquiries go missing, tell you honestly whether the package would help and follow up with a written estimate.
Get a quote →Never Miss a Lead setup
From £5,500
Quoted in writing
AI receptionist, website and WhatsApp chatbot, follow-up sequences and CRM connection, scripted, built, tested and launched.
Get a quote →Monthly plan
From £400/month
Per location
Transcript and conversation reviews, knowledge and script updates, follow-up changes and checks that the connections are working.
Get a quote →Prices exclude VAT. Call minutes, phone line charges, SMS, WhatsApp message charges and AI usage are billed by the providers and estimated in your quote.
Technology
The technology behind the package, in plain English
Speech recognition turns a caller’s voice into text, a large language model works out what they want, and retrieval over your own information means answers come from documents you approve. Messaging APIs send the follow-up, and CRM and calendar APIs log and book. We choose each part for your volumes, budget and data requirements.
Language models
- OpenAI GPT
- Anthropic Claude
- Google Gemini
Voice
- Deepgram
- ElevenLabs
- Vapi
- Retell AI
Phone systems
- Twilio
- Vonage
- 3CX
- RingCentral
- SIP trunks
Messaging
- WhatsApp Business API
- SMS
- Website chat widget
CRMs and calendars
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Google Calendar
- Microsoft Outlook
- Calendly
Automation
- n8n
- Make
- Zapier
Best fit
Who Never Miss a Lead is built for
Businesses where a missed call or a slow reply usually means the work goes to someone else.
FAQ
Never Miss a Lead FAQs
Straight answers to what buyers ask before they sign.
Still have a question?
Ask us directly. A senior engineer reads every question.
Ask about your projectHow much does Never Miss a Lead cost?
It starts from £5,500 to set up, plus from £400 a month per location, excluding VAT. Call minutes, phone line charges, SMS, WhatsApp message charges and AI usage are billed by the providers and estimated in your quote. The final price is set in a written quote after a free call, with scope and exclusions agreed up front.
What does the monthly price per location cover?
Reviewing transcripts and conversations, updating what the AI knows, adjusting scripts and follow-up messages, and checking the connections to your phone line, calendar and CRM are working. Exactly what is included is set out in your quote.
What counts as a location?
Usually a branch, practice or office with its own phone number, diary and team. If your business does not split neatly that way, we agree how it is counted in the written quote before you commit.
Can I keep my phone number and my CRM?
Yes. Your number stays with your current provider and calls are forwarded to the AI only when you choose. We connect to the CRM you already use, such as HubSpot, Salesforce, Pipedrive or Zoho CRM, as long as it has an API we can work with.
Can I start with just the AI receptionist?
Yes. If phone calls are the main problem, the AI receptionist on its own starts from £1,500 setup plus from £150 a month. If WhatsApp is the main channel, the WhatsApp chatbot starts from £4,000 setup plus from £200 a month. You can add the other parts later.
Will customers know they are talking to an AI?
Yes. We recommend it says so at the start of every call and chat, because being upfront builds trust. Customers can ask for a person at any point, and the conversation is passed to your team when they do.
What happens with urgent or complex enquiries?
You set the rules. Urgent, sensitive or complex enquiries are transferred or passed to the person you choose with a written summary. When nobody is free, the AI takes the details and alerts your team so someone can call back.
Is it built for UK GDPR?
It can be built to support UK GDPR requirements, but compliance depends on how it is used. Callers are told they are speaking to an AI, recordings and data are kept only as you decide, and data processing terms are agreed in writing.
How long does setup take?
It depends on how many channels and systems are involved, and the timeline is set out in your written quote. For comparison, the AI receptionist on its own typically takes two to four weeks from discovery to live calls.
How do I find out how many leads I am missing?
Start with the free Missed-Call Revenue Check, or book a free call and we will look at how calls and messages reach you today.
Start here
Book a free Never Miss a Lead call
Tell us how calls and messages reach you today. We’ll show you how the package would handle them, tell you honestly what it could take off your team and give you a realistic range.
- You tell us what you needTwo minutes on the form, or a message on WhatsApp.
- A senior engineer reviews itAnd comes back with questions, a realistic range and an honest view on fit.
- Free 30-minute scoping callWe talk through scope, options and a realistic estimate, with no obligation.
Thanks, that’s with us.
A senior engineer reads every enquiry and will reply as soon as they can.
Want to take it further now?
Book a time that suits you, or send a message on WhatsApp.