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What a Plumber, Electrician or Builder Actually Needs

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What actually generates the call

  1. The phone number, visible on every screen without scrolling
  2. Coverage — which towns and postcodes, stated plainly
  3. Price indication — call-out charge and typical ranges
  4. Photographs of your own work, not stock images
  5. Certifications, shown rather than mentioned
Trades customers are usually deciding between three websites in five minutes. The one that answers coverage and price gets the call.

Pages worth having

  • One page per service you actually sell, specific rather than generic
  • Problem pages — the symptom the customer searches for
  • Area pages for the towns you cover, with real local content
  • A gallery of completed work with brief descriptions
  • About, with faces and names

Photographs matter more than design

Twenty good photographs of your own completed work outperform any design refinement. Customers are assessing whether you do good work, and that is the evidence.

Before and after pairs are the most persuasive format and cost nothing but a phone camera and a habit.

Emergency work needs its own route

If you do emergency call-outs, that needs a prominent, separate route with a number and a stated response expectation.

Someone with a leak is not reading your service pages. Make the urgent path unmissable on every screen.

Keep it fast and simple

Trades customers are usually on a phone, often on mobile data, sometimes in a hurry. A heavy site with a slider loses them before it loads.

Fast, clear and phone-first beats elaborate every time in this sector.

Frequently asked questions

Should we publish prices?

Call-out charge and typical ranges, yes. It filters the enquiries that were never going to convert and wins the ones comparing.

How many area pages should we have?

One per town you genuinely serve, with real content. Five substantial pages beat thirty templated ones.

Do we need a booking system?

Only if you schedule fixed appointments. For most trades, a phone number and a form is what customers want.

What does a trades site cost?

£1,500–£5,000 for something that does the job properly, including the pages and structure.

Keep reading

Website not producing calls?

Usually it is coverage, price or the phone number. Send us the URL and we will tell you which.

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