Ten minutes before the online class
Your Sunday evening yin class runs in the studio and on Zoom. At 6.50pm the instructor is setting up the room and a laptop. Her phone buzzes. Three online bookers have not got the link. The desk left at five. She copies the link into three emails from her phone while the room fills.
Afterwards, someone asks for the recording. The link to the recording goes to the WhatsApp group of online clients, which includes a few who stopped paying months ago. The link gets forwarded. You do not know who is watching.
Why online classes stay manual
Online classes were often added quickly and never fully joined up. The booking system takes the booking, the video platform runs the class, and a person sits between them sending links.
Many booking systems now link to Zoom or offer their own streaming, but the setup is often incomplete: a single recurring meeting link used for every class, which anyone can share, and recordings handled separately.
Replays are the bigger gap. Studios want to offer them to people who booked, or as part of a membership, but they end up in a shared folder or group chat.
What manual links cost
| Weak point | Consequence |
|---|---|
| Links sent by hand | Instructors doing admin before class |
| One reused meeting link | Non-payers joining classes |
| Recordings in shared folders | Replays passed around freely |
| No join records | You do not know who attended online |
| Links in spam folders | Paying clients missing class |
Online income is small for many studios, but it keeps clients connected when they travel, move away or are injured. A clumsy online experience loses them for good.
How we join booking, streaming and replays
We connect your booking system to your video platform and add controlled access to replays.
- When a client books an online or hybrid class, a unique join link is created through the Zoom API (or your platform's equivalent) and tied to their booking.
- The link is sent in the booking confirmation and again shortly before class, by email and text if you use it.
- Unique links mean a forwarded link shows up as a duplicate join, and you can choose to require a registered login.
- Join records feed back into the booking system as attendance.
- Recordings are uploaded automatically to a private replay page where access is checked against bookings or membership, with a time limit you set.
- Instructors see online bookers on their class list, with a note if a link failed to deliver.
Music and content licensing for recorded classes is a matter for your own licensing arrangements. We only handle the access.
The cases we handle
- Clients who book a studio place then switch to online at the last minute get a link automatically if your policy allows.
- International clients see class times in their own time zone.
- If the video platform fails to create a link, the desk is alerted before class.
- On-demand libraries can be offered as a separate subscription, with access ending when it lapses.
A Sunday evening afterwards
The instructor sets up the room. Online clients already have their links. After class, the replay appears on the private page for those who booked. Attendance for both rooms is in the booking system.
- Links sent without anyone lifting a finger
- Online attendance recorded
- Replays limited to people who are entitled
- Instructors free to focus on teaching
Is your online class set up like this?
- Someone emails class links by hand.
- The same meeting link is used every week.
- Recordings are shared in a group chat or folder.
- You do not know who attended online.
- Online clients sometimes miss class because a link did not arrive.