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Shopify & eCommerce

Where Shopify Stores Lose Their Speed

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It is not the hosting

Shopify runs on infrastructure most businesses could not afford to replicate. If your store is slow, the cause is on your side: what you uploaded and what you installed.

That is good news, because it means the problem is within your control rather than requiring a platform migration.

Images first, as always

Product photography uploaded straight from a camera or supplied by a manufacturer is frequently several megabytes per image. A collection page showing twenty products can therefore carry tens of megabytes.

  • Resize before uploading — 2000px wide is ample for almost any use
  • Compress to around 80% quality, which is visually indistinguishable
  • Let Shopify serve responsive sizes rather than one large file everywhere
  • Lazy-load anything below the fold, particularly on collection pages

Then the apps

We routinely find app scripts accounting for more than half a store's page weight. The single most effective speed work on most stores is an app audit.

Look at what each app injects and where. An app that only affects the product page should not be loading on the homepage, and many do.

Theme code and leftovers

Themes accumulate modifications, and uninstalled apps leave snippets behind. Over three years a theme can carry a substantial amount of code serving no current purpose.

A theme audit — identifying what is still used and removing what is not — is unglamorous work that frequently produces a noticeable improvement.

Measure properly

TestWhy
Mobile, on mobile dataHow most customers actually experience it
Homepage, collection and productDifferent pages have different problems
Before and after each changeSo you know what worked
Real user data over timeLaboratory tests miss real conditions

Testing your homepage on office fibre and concluding the store is fast is the most common measurement mistake.

Frequently asked questions

Will a speed app make it faster?

Adding an app to fix a problem caused by apps is rarely the answer. Remove and optimise instead.

Does speed affect sales?

Substantially. Every additional second of load time measurably reduces conversion, and mobile shoppers are the least patient.

Should we change theme to go faster?

Only if the current theme is genuinely the problem. Fix images and apps first — that is usually most of it.

How fast should a store be?

Main content visible within two and a half seconds on mobile. Faster is better and that is the practical threshold.

Keep reading

Store slow on a phone?

Almost always images and apps. Send us the URL and we will tell you where the weight is.

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