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How Do We Stop Retyping Book Metadata Into Every Distributor and Retailer Portal?

Book metadata is retyped into distributor, data agency and retailer portals and drifts apart. We build publishers one source that produces clean ONIX feeds.

Updated 3 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Title metadata (ISBN, formats, prices, descriptions, contributors, subject codes, dates) is typed into several portals by hand and slowly diverges. We build a single title record that your team maintains, validates it against the rules your recipients apply, and produces ONIX feeds or the uploads each recipient accepts, with a log of what was sent where.

Six places, six versions of the same book

A new title is announced. Its details go into the distributor's system, the bibliographic data agency's portal, the ebook aggregator, the audiobook platform, your own website and the catalogue. Each wants the same things in slightly different forms: contributor names and biographies, a description of a set length, subject codes, trim size, extent, prices in several currencies, publication date and cover image.

Each is typed by whoever has time, from a Word document of copy that has been edited three times. Months later, the publication date changes and is updated in two places out of six. A retailer page shows the old description with a typo that was fixed long ago. The audio edition has no link to the print edition at all.

Why metadata drifts

There is no single record that everything else comes from. Each portal becomes its own source, and the Word document is the only thing they share.

  • Portals have different field limits, so text is cut differently in each.
  • Updates are made where someone notices the problem, not everywhere.
  • Subject codes and audience codes are chosen afresh each time.
  • Related editions (hardback, paperback, ebook, audio) are not linked consistently.
  • Nobody can tell what was sent, when, and to whom.

Much of the text is written at different times by different people. The editor writes the first description, marketing rewrites it for the catalogue, and a sales rep shortens it for a buyer. Each version lands in whichever portal its author had open, and none of them is marked as the current one.

Why it matters beyond tidiness

Metadata problemCommercial effect
Wrong publication datePre-orders fail or the book appears unavailable
Weak or missing descriptionFewer people buy from the retailer page
Poor subject codesThe book is hard to find in search and browse
Price mismatchRetailers and your own site show different prices
Editions not linkedReviews and ratings are split across editions

Retailers and data agencies rely on your metadata to list and describe your books. Good data doesn't guarantee sales, but bad data reliably costs some.

One title record, many outputs

  1. A title record that holds every field once, with the full text of descriptions and shorter versions where recipients need them.
  2. Checks before anything is sent: ISBN check digits, required fields, field lengths, price and date formats, and a cover image of the right size.
  3. ONIX 3.0 output for recipients who take ONIX feeds, and the spreadsheet or portal format for those who do not.
  4. A send log per recipient, with the date and the exact content sent.
  5. Change handling: when a field changes, the system lists the recipients who need an update and sends it in the next feed once approved.
  6. A link to your website, so the book page is built from the same record.

If you already use a title management system that produces ONIX, we would not replace it. We may only build the pieces around it, such as validation reports or website feeds, and say so.

A new title, the week it is announced

The editor fills the record once, with help text on each field. The checks show that the description is too long for one recipient and that no audience code has been chosen. When it is ready, the publisher approves it, and it goes into the next feed to the distributor and the data agency, and onto your website. The audio edition is added later as a related product of the same work, so it links up.

When the publication date changes, it is changed once, the send list shows which recipients will receive it, and the log confirms it went.

Checklist: signs your metadata needs one home

  • You type the same book details into more than two portals.
  • Retailer pages show old descriptions or dates you corrected.
  • You are not sure what data was last sent to your data agency.
  • Your ebook and print editions are not linked at retailers.
  • Subject codes are chosen differently each time.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

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Do all our recipients accept ONIX?

Most larger ones do; some smaller ones use spreadsheets or portals. We produce each recipient's format from the same record.

Can you import our existing metadata?

Yes. We usually start from an export from your distributor or data agency, then clean it with you.

Will this improve our sales?

We cannot promise that. It makes your data consistent and complete, which removes one common reason books are hard to find.

Do we need to replace our title management system?

No. If it works for you, we build around it.

What do you need from us?

Your current title list, a sample of what each recipient receives today, and the recipients' specifications where you have them.

Keep reading

More on Problems We Solve

Start here

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Describe where your schedules, stock figures, printer quotes and title data live today, and who keeps them up to date. We will tell you what we would build and what we would leave alone, and if your distributor or an existing tool already does the job, we will say so.

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