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How Can Our Nursery Send Parents a Daily Diary Without Staff Writing Everything Twice?

Nursery staff write daily diaries on paper, then retype them for parents. We build quick logging that sends each family a clear daily diary at home time.

Updated 4 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Daily diaries eat staff time when meals, sleeps and nappy changes are written on a room sheet and then copied into a diary or an app for each child. We build logging where staff record each event once, per child or for a group, and each parent gets their child's day in one clear message at collection time.

The room sheet on the wall

In the baby room there is a sheet on the wall. Down the side, every child's name. Across the top: bottles, food, sleep, nappies. All day, staff scribble times and ticks. At 5pm, somebody takes the sheet down and writes each child's day into a paper diary that goes home in the bag, or types it into the parent app, one child at a time, while also handing children over at the door.

The diaries that go home late in the afternoon are shorter than the morning ones, because the person writing them is tired and the room is busy. Parents notice. One asks why her son's diary said he had a sleep when he told her he had not. Neither of them can be sure, because the sheet was cleaned for the next day.

Why the diary means writing everything twice

The information parents want is already captured. The problem is that it is captured in one place, in a form that suits the room, and then copied into another place, in a form that suits the parent.

  • The room sheet is quick to fill in but is shared between all children.
  • Diaries or apps are per child, so the same meal is entered for eight children one by one.
  • Group events, such as lunch or a walk, are typed for each child separately.
  • Copying happens at the busiest moment of the day, at collection.
  • Some apps do the per-child record well but are slower to use than the paper sheet, so staff keep both.

What you record and share with parents is your decision and your setting's policy. The fix here is only about the recording and sending, so staff write each thing once.

What double recording costs

The time adds up across every room, every day. It lands at the end of the day, when staff should be talking to parents rather than writing. The quality of the diary drops as the afternoon goes on, and parents with children collected later get less detail than those who come early.

Errors creep in with copying: a sleep time from the wrong child, a missing nappy change. Those are minor on their own, but they make parents less confident in what you send home, and they make the record less useful when a parent asks a genuine question the next day.

How we build it

  1. A tablet in each room shows the children present today, taken from the register.
  2. Staff record an event in a tap or two: a bottle, a nappy, a sleep start and end, a meal with how much was eaten.
  3. Group events, such as lunch, snack or an outing, are recorded once and applied to every child selected, with individual notes added where needed.
  4. Each record is timed and linked to the staff member who entered it, so the diary is accurate without anyone writing times down.
  5. At collection, each parent gets their child's day in one message: in your parent app, by email or as a printed slip if a family prefers.
  6. The day's records are kept, so a question the next morning can be answered from the record rather than from memory.
Diary itemRecorded howSent to parent as
Bottle or mealOne tap per child, or once for the groupTime and how much was eaten
SleepStart and end tapsTimes and length
Nappy changeOne tap with a note optionTime and any note
Activity or outingOnce for the group with a photoShort description with photo
Note for parentTyped or dictatedShown at the top of the day

If you already use a nursery app such as Famly for parent communication, we first look at whether better setup of that app fixes it. Where it does not fit how your rooms work, we build the quick logging and send into it, so parents keep the app they know.

Home time, after

At 5pm, nobody is sitting down with a sheet. The diaries are already written, because they were written as the day happened. When a parent arrives, the member of staff at the door talks to them about their child, and the message with the day's detail is already on their phone.

The diaries for children collected at 6pm are as full as the ones for children collected at 3pm. Managers can see that every child in every room has a complete record for the day, and if something is missing, it shows before the family leaves.

Is this your nursery?

  • Staff fill in a room sheet and then write or type diaries.
  • Diaries are finished during the collection rush.
  • The same meal or activity is typed for each child separately.
  • Parents sometimes question what the diary says.
  • Your parent app is used for some things but not daily care records.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

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Do we have to switch parent app?

No. If you have one parents already use, we look at sending the diary into it rather than adding another app for families.

What if the Wi-Fi drops in a room?

The tablet keeps recording and sends when the connection is back, so staff are not held up.

Can staff dictate notes instead of typing?

Yes. A short voice note can be turned into text for the diary, and staff can check it before it is sent.

Who decides what goes into the diary?

Your setting does. We build the events and fields you choose, and nothing else.

What affects the cost?

Number of rooms, whether you already have tablets and a parent app, and how the register is kept today.

Keep reading

More on Problems We Solve

Start here

Tell us where the nursery admin piles up

Describe how a normal week runs in your setting: how bookings, funding, invoices and parent messages are handled today, and which nursery software, spreadsheets and accounting package you already use. We will tell you what we would build and what we would leave alone, and if your current nursery system already does the job with a setting changed, we will say so.

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