Shopify & eCommerce
What We Do, and What We Will Not
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What we do
- Diagnose — buy from your store, read the funnel, audit the apps and data
- Recommend the highest-effect change, with the reasoning
- Build it, scoped and fixed price
- Measure for four weeks
- Then decide together what comes next
What we recommend against
- Rebuilding when specific fixes would do
- Changing platform without a requirement the current one cannot meet
- Advertising into a store that does not convert
- Personalisation and recommendation below the data volume that makes them work
- Custom development where a setting already exists
We would rather do the two-week piece of work that pays than the ten-week one that impresses. It is also, straightforwardly, how referrals happen.
What you always keep
| Item | Where it lives |
|---|---|
| The store account | In your name |
| Custom code | In a repository you own |
| Documentation | Written, handed over |
| Analytics and ad accounts | Yours, always |
| The ability to leave | Unimpeded |
How we communicate
A weekly note on the same day: what moved, what did not, what we need and whether the date has changed. Short and honest.
If something is going wrong you hear it that week rather than at the deadline.
How to start
Send us the store URL and, if you have them, your monthly orders, average order value and rough margin. We will go through the store as a customer would and come back with what we found.
That first assessment is free and it is yours whether or not you work with us.
Frequently asked questions
Do you only work on Shopify?
Shopify and WooCommerce mostly, plus custom builds where a platform genuinely will not fit.
What size store do you work with?
Small and mid-sized businesses. Below a certain volume there is frequently nothing worth spending on, and we will say so.
How do you price?
Fixed price for a scoped piece of work, after diagnosis. We will tell you when something should be hourly instead.
What if we are not sure what we need?
That is the normal starting point. The diagnosis is what turns it into a specific answer.
Want an honest look at your store?
Send us the URL. We will buy something on a phone and tell you exactly what we found.