Block and property management companies: problems we solve
28 problems block and property management companies bring us, each with the cause, what it costs and what we build to fix it.
Block and property management companies problems
28 articlesHow Do We Stop LPE1 Requests From Conveyancers Eating Our Week?
Block managers answer the same LPE1 questions for every flat sale. We build a system that drafts the pack from your records and leaves the judgement to you.
Why Are We Still Chasing Service Charge Arrears With a Spreadsheet?
Block managers chase service charge arrears by hand across dozens of blocks. We build a staged arrears workflow that follows your credit control procedure.
How Do We Keep Track of Section 20 Consultations Across Every Block?
Block managers juggle section 20 notices, observation periods and estimates in spreadsheets. We build a consultation tracker so no stage is missed or muddled.
Why Does Preparing Year-End Service Charge Accounts Take Us Months?
Block management year-end means chasing invoices and explaining variances for the accountant. We automate the evidence gathering behind service charge accounts.
How Can We Prepare Service Charge Budgets Without Starting From Last Year's Spreadsheet?
Block management budgets get rolled forward from last year's spreadsheet. We build budget tools that start from real spend, contracts and planned works.
How Do We Show Directors Whether the Reserve Fund Will Cover the Roof?
Block managers struggle to show whether reserve funds will cover future works. We build reserve fund planning tools that link surveys, costs and contributions.
How Do We Stop Sending Contractors to Site With Expired Insurance on File?
Block management firms lose track of contractor insurance, RAMS and accreditations. We build contractor document tracking with expiry chasing and site checks.
Why Do Ten Leaseholders Report the Same Broken Door and Nobody Knows It Is Fixed?
Block managers get the same communal repair reported many times. We build a repair intake that groups duplicates, updates everyone and keeps one job history.
How Do We Turn Our Block Site Inspection Notes Into Jobs That Actually Get Done?
Block management site inspections end as notes and photos nobody acts on. We build an inspection app that turns findings into tracked jobs and director reports.
How Do We Keep Track of Fire, Lift and Water Checks Across Every Block We Manage?
Block management firms track fire alarm, lift, water and lighting checks in spreadsheets. We build a checks calendar that chases evidence and flags gaps.
How Do We Keep Resident Management Company Directors Informed Without Endless Emails?
RMC directors email block managers for updates on works, arrears and spend. We build a director portal and monthly reports drawn from your own systems.
Why Does Running an AGM for Each Resident Management Company Take So Much Admin?
Block managers run AGMs for many RMCs, each with notices, proxies, votes and minutes. We build AGM admin tools that prepare papers and track every response.
How Do We Stop Leaseholder Emails Getting Lost in Our Block Management Inbox?
Block management inboxes mix repairs, arrears, sales and complaints from many blocks. We build triage that routes each email by block and type.
How Do We Handle Replacement Fobs and Keys Without It Taking a Week of Emails?
Block managers handle fob, key and fob-programming requests through slow email chains. We build an access request workflow with checks, payment and records.
How Do We Keep Track of Leaseholder Requests for Alterations, Pets and Subletting Consent?
Block managers lose track of licence to alter, pet and subletting consent requests. We build a consent tracker with forms, fees, documents and deadlines.
How Do We Keep Track of Escape of Water and Other Building Insurance Claims?
Block managers juggle insurance claims across flats, loss adjusters and contractors. We build a claims tracker that holds evidence, excess and every next step.
How Do We Take Over a Block From Another Managing Agent Without Weeks of Data Entry?
Taking on a block from another agent means messy handover files and data entry. We build a takeover process that checks, cleans and loads the data for you.
How Do We Keep Leaseholder Records Right When Flats Change Hands?
Block managers miss owner changes when flats sell, so demands go to the wrong people. We build a completion workflow that updates records and settles accounts.
How Do We Handle Out of Hours Emergencies at Our Blocks Without Chaos?
Block management out of hours calls go to a personal phone with no block details. We build an emergency line with block data, contractor lists and a clear log.
Why Do Contractor Invoices Sit Waiting for Property Manager Approval for Weeks?
Block management contractor invoices wait weeks for property manager sign-off. We build invoice approval that matches works orders and blocks before posting.
How Do We Manage Parking Permits and Allocated Spaces at Our Developments?
Block managers field parking permit requests, space disputes and unknown vehicles. We build a parking register with permits, visitor passes and a clear record.
How Do We Keep Leaseholders Updated During Major Works Without Drowning in Questions?
During major works, block managers are swamped with leaseholder questions. We build project update tools with a works page, notices and a question log.
How Can Directors of a Block Management Firm See What Is Happening Across Every Block?
Block management firm owners cannot see arrears, works and checks across all blocks. We build portfolio dashboards that pull from your systems each day.
How Can Our Property Managers Find the Relevant Lease Clause Without Reading Forty Pages?
Property managers search long leases for repairing, window and pet clauses. We build lease search that finds the relevant wording, quoted with page references.
How Do We Reconcile a Separate Client Bank Account for Every Block Each Month?
Block managers reconcile a client bank account per block every month by hand. We build reconciliation that matches receipts to leaseholders and flags the rest.
Why Do Our Service Charge Demand Runs Keep Going Out With Mistakes?
Block managers send demand runs with wrong addresses, missing enclosures and odd figures. We build pre-run checks so each demand is right before it is sent.
How Do We See Which Lifts, Doors and Pumps Keep Failing at Our Blocks?
Block managers pay for the same lift, door entry or pump fault again and again with no history to show it. We build an asset log that reveals repeat failures.
How Do We Stop Losing Everything a Property Manager Knows When They Leave?
When a block property manager leaves, their knowledge of each building goes with them. We build block files that capture it as part of normal daily work.