Cold chain logistics firms: problems we solve
27 problems cold chain logistics firms bring us, each with the cause, what it costs and what we build to fix it.
Cold chain logistics firms problems
27 articlesWhy Are We Still Pulling Temperature Records Off Each Fridge Unit When a Customer Asks?
Cold chain hauliers collect reefer temperature records unit by unit when customers ask. We pull data from your telematics into one searchable record per load.
How Do We Make Sure a Reefer Temperature Alarm at Two in the Morning Actually Reaches Someone?
Cold chain reefer alarms go to a portal inbox nobody watches at night. We route alarms by severity to the on-call person, with escalation and a record.
How Do We Get Rid of the Paper Temperature Slip Stapled to Every Chilled Delivery Note?
Cold chain drivers print temperature slips from the fridge unit and staple them to delivery notes. We attach readings to a digital POD at each drop.
How Do We Plan Chilled, Frozen and Ambient Compartments Without the Loaders Guessing?
Cold chain multi-temperature trailers are loaded from paper plans and guesswork. We build compartment load plans that respect set points, drop order and space.
How Do We Stop Reefer Units Going Past Their Service Hours Because Nobody Saw the Reading?
Cold chain fridge units are serviced on running hours tracked from memory. We read unit hours from telematics and book services before they fall due.
How Do We Stop Trailers Leaving at the Wrong Set Point Because the Order Said Something Else?
Cold chain trailers leave at the wrong set point when the order's requirement never reaches the driver. We check the unit against the order first.
How Do We Keep Track of Reefer Trailers Dropped at Customer Sites and Depots?
Cold chain firms lose track of reefer trailers dropped at customer sites, with units running empty. We build a trailer board showing location, status and fuel.
Why Do Our Pickers Spend So Long in the Freezer Looking for Pallets That Should Be in a Known Location?
Cold store pallets get moved without the location being updated, so pickers search at minus twenty. We build location scanning that works in a freezer.
How Do We Bill Pallet Storage and Handling Accurately Every Week Without a Spreadsheet Marathon?
Cold stores bill pallet weeks, handling and extras from spreadsheets built each period. We calculate charges from stock movements and your rate cards.
How Do We Warn Customers Their Stock in Our Cold Store Is Getting Close to Its Date?
Cold stores hold customers' stock until it goes short dated or past its date. We build date alerts, FEFO picking checks and customer reports.
How Do We Stop Retyping Customers' Stock Release Instructions Into the Warehouse System?
Cold store customers send release orders by email, PDF and phone, all retyped into the WMS. We read and validate them against stock before the pick.
How Do We Record Goods-In Temperature and Quality Checks So We Can Find Them Later?
Cold store goods-in checks are written on clipboards on the dock and filed. We record probe readings, condition and discrepancies against each pallet.
When Our Reefer Route Plan Changes, How Do We Know Which Booked Arrival Windows We Will Now Miss?
Cold chain hauliers change route plans without rechecking booked arrival windows, so reefers get turned away at the gate. We flag at-risk windows early.
When a Chilled Load Is Rejected at the Depot, How Do We Get the Facts Together Fast?
Cold chain rejections at the depot are handled from driver calls and scattered records. We build a rejection record with readings, photos and decisions.
Why Does Every Customer Audit Mean Pulling Temperature, Cleaning and Training Records From Ten Places?
Cold chain firms spend weeks gathering records for customer and certification audits. We build an evidence library that assembles audit packs quickly.
Why Are We Still Walking Round the Cold Store Writing Chamber Temperatures on a Sheet Twice a Day?
Cold store staff still read chamber displays and write temperatures on log sheets. We build continuous logging with sensors, alerts and records.
How Do We Quote Chilled and Frozen Pallet Rates Quickly Without Getting the Surcharges Wrong?
Cold chain quotes for chilled and frozen pallets take days while someone checks rates and surcharges. We build a quote tool from your rate cards.
How Do We Build Chilled and Frozen Groupage Runs From Many Small Customers Without Half-Empty Trailers?
Cold chain groupage runs are built by instinct from many small orders, so trailers leave part full. We consolidate orders by regime, lane and day.
How Do We Know How Long Chilled Pallets Sit on the Cross-Dock Before They Go Out?
Cold chain cross-docks lose track of how long chilled pallets wait between trailers. We record dwell by scan and alert before pallets wait too long.
How Do We See Which Cold Store Doors Are Left Open and What It Is Doing to Our Energy Use?
Cold store doors are left open and compressors run hard, but nobody sees it until the energy bill. We monitor doors and plant power by chamber.
How Do We Check and Manage the Reefer Hauliers We Subcontract To, Load by Load?
Cold chain firms hand loads to subcontract reefer hauliers with little checking or data back. We build onboarding, document checks and load records.
How Do We Stop Held Stock Sitting in the Cold Store for Weeks Waiting for Someone to Decide?
Cold store stock on hold after a temperature or damage query sits for weeks without a decision. We track holds, owners, deadlines and outcomes.
How Do We Stop Building and Emailing Stock Reports to Every Cold Store Customer Each Morning?
Cold store staff export stock and movements each morning and email every customer. We build a customer portal and scheduled reports from your WMS.
How Do We Record and Charge for the Hours Our Reefer Drivers Wait at Customer Sites?
Cold chain drivers wait hours at depots and producer sites with units running, and the time is rarely charged. We record waiting time for invoices.
How Do We Keep Track of Blast Freezing Jobs, Times and Releases Without a Paper Log?
Cold store blast freezing jobs are logged on paper with times, readings and releases. We record each job from loading to release and bill it.
How Do We Prove a Reefer Trailer Was Cleaned Before the Next Customer's Load?
Cold chain trailer washouts between loads are recorded on paper or not at all. We record each clean against the trailer and check it before loading.
How Do We Stop Spending the First Week of Every Month Building Customer Performance Reports?
Cold chain account managers build monthly KPI packs from several systems by hand. We build reports on time, in full and in temperature automatically.