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Digital Marketing

Writing Ads for a Services Business

Services are not products. What to say in limited space, what to leave out, and why the best performing ad is frequently the least clever one.

Updated 2 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Say what you do, who for, and what happens if they get in touch. Cleverness costs clarity, and for services the ad's job is to filter as much as to attract.

The short answer

For a service, the ad is doing two jobs: attracting people who need it and discouraging people who do not. Vague copy does the first and not the second.

Plain description outperforms cleverness in almost every case, because the reader is deciding in a second whether this is relevant to them.

What belongs in the space

ElementWhy
What you actually doObvious, frequently missing
Who it is forFilters before the click
Where you workMatters for many services
What happens nextReduces hesitation
Something specific and trueSeparates you from generic copy

The last row is where most service ads fail. Everybody claims quality and experience, so those words carry no information at all.

Be specific enough to be checkable

  • A named specialism rather than a general claim
  • The sectors you actually work in
  • The size of engagement you take on
  • How quickly you respond
  • Something a competitor could not honestly copy

Specificity reduces clicks and increases enquiries. That is the right trade for a services business paying per click.

Match the ad to the page

  1. The page should repeat the promise the ad made.
  2. Use the same words, because different wording feels like the wrong page.
  3. Put the enquiry route near the top.
  4. Remove anything unrelated to why they clicked.
  5. Check it on a phone, where most clicks come from.

Mismatch between ad and page is a common and expensive fault. The visitor has to work out whether they are in the right place, and many will not bother.

Test one thing at a time

With modest volumes you cannot test many variants meaningfully. Change one element, let it run long enough to mean something, and accept that many tests will be inconclusive.

Inconclusive is a legitimate result. Acting on a difference that is only noise is worse than leaving it alone.

FAQ

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The questions readers ask us after this guide.

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What should a services ad say?

What you do, who for, where, and what happens if they get in touch. Plainly.

Why avoid clever copy?

The reader decides in a second whether it is relevant. Cleverness costs the clarity that decision needs.

Does being specific reduce clicks?

Yes, and it increases enquiries. That is the right trade when paying per click.

How many variants should we test?

Few, one change at a time. At modest volumes most tests are inconclusive, and that is a legitimate result.

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