WordPress
Default Search Is Poor and It Costs You
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What default search actually does
It looks for the literal words in the title and content, and orders results by date. It does not weight relevance, handle synonyms or understand what was asked.
A visitor searching for “call-out charge” on a site that says “attendance fee” gets nothing, and concludes you do not publish it.
What better search adds
- Relevance ranking rather than date ordering
- Synonym handling, so their words find your words
- Weighting — a match in a title matters more than one in a footer
- Filtering by content type
- Tolerance of typos and partial words
Read your search logs
What visitors search for on your own site is direct evidence of what they want and cannot find. Most businesses have never looked.
- Searches returning no results — content gaps
- Repeated searches for the same thing — navigation problems
- Terms you do not use — vocabulary mismatches
When it is worth improving
| Site | Worth it? |
|---|---|
| Under 30 pages | Rarely — navigation is enough |
| 100+ pages | Usually |
| Large product catalogue | Essential |
| Documentation or knowledge base | Essential |
The AI option
Semantic search understands meaning rather than matching words, which solves the vocabulary mismatch problem entirely.
For a large content site or a catalogue, it is one of the more noticeable improvements available to visitors.
Frequently asked questions
Is there a plugin for this?
Several improve on default search. For large sites, a dedicated search service or semantic search is better.
How do we see what people search for?
Site search tracking in your analytics, or logging searches directly. Either takes minutes to set up.
Does search affect rankings?
Not directly. It affects whether visitors find what they came for, which affects everything else.
What does improved search cost?
A plugin is inexpensive. A dedicated service or semantic search is £2,000–£6,000 to implement well.
Never looked at what people search for on your site?
It is direct evidence of what they cannot find. Happy to set up the tracking.