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WordPress

Managing Content at Volume

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Scale changes the problems

A twenty-page site is a design problem. A four-hundred-page site is an organisation problem, and the design matters far less than whether anything can be found.

Most large sites grew rather than being planned, which is why they are difficult to navigate.

Taxonomy first

  1. Decide the categories that genuinely reflect how visitors think
  2. Keep the number small — fifteen is usually plenty
  3. Use tags for cross-cutting themes, sparingly
  4. Review annually and merge what has fragmented
Taxonomies grow by accident. A site with ninety tags, sixty of which are used once, has no taxonomy — it has a mess with a name.

Internal search becomes critical

At volume, visitors search rather than browse. Default WordPress search is poor — it matches words rather than meaning and it ranks by date.

Improving it is one of the highest-return changes on a large site, and it is measurable through your search logs.

Maintenance at volume

  • A review schedule — every page checked at least annually
  • An owner for each content area
  • Regular crawls for broken links and orphans
  • A process for retiring content rather than accumulating it

Retire, do not accumulate

ContentAction
Still accurate, still gets trafficKeep and update
Accurate, no trafficImprove or merge
Out of date, gets trafficUpdate urgently
Out of date, no trafficRemove, with a redirect

That four-way sort applied annually keeps a large site healthy rather than sprawling.

Frequently asked questions

At what size does this matter?

Around a hundred pages the organisation starts to matter more than the design. By three hundred it dominates.

Should we improve WordPress search?

On a large content site, yes. It is one of the more noticeable improvements for visitors.

Is it worth deleting old content?

Removing genuinely outdated content that nobody reads usually helps. Removing pages with traffic does not — update them.

How do we handle a large migration?

In stages, with a complete URL map. Big-bang migrations of large sites are where traffic gets lost.

Keep reading

Site grown to hundreds of pages?

Taxonomy and search are usually the constraint. Happy to review how yours is organised.

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