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How Do We Make Sure Bookshops and Festivals Have Stock for Our Authors' Events?

Author events run out of books when stock orders sit in a publicist's inbox. We build publishers an events log linking each event to stock, orders and returns.

Updated 3 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Author events are booked by publicity, stock is ordered by the bookseller or festival through your distributor, and nobody checks that the two meet. We build an events log that records each event with its bookseller, expected audience and stock plan, checks the order has been placed and shipped, reminds the right people before the day, and records sales and returns afterwards.

The event with no books

Your author has a talk at a bookshop in a market town, then a festival slot the following weekend. The publicist booked both. The bookshop said it would order stock. The festival bookseller, a different shop, is ordering for thirty events and asked for the ISBNs in a spreadsheet.

On the evening of the talk, forty people come, and the shop has twelve copies of the hardback because the order went in late and only part of it arrived. The author signs the twelve and a pile of bookplates. At the festival, the bookseller ordered the paperback, which is not published yet, because the ISBN on the spreadsheet was wrong.

Why events and stock do not meet

Event bookings live with publicity. Stock orders live with the bookseller and your distributor. The two are joined only by emails, and nobody's job is to check the join.

  • Booksellers order through wholesalers or your distributor, which you may not see until it ships.
  • Festival booksellers order for many events and work from lists you send.
  • Format and edition (hardback, paperback, special edition) is easy to get wrong.
  • Late bookings leave too little time for normal delivery.
  • Returns after the event arrive later and are not tied back to it.

What a stock gap at an event costs

GapResult
Too few copiesSales lost on the one night the audience is keen to buy
Wrong formatThe audience cannot buy the book the author came to talk about
Order never placedAn embarrassed author and a frustrated bookseller
Too many copiesA large return a few weeks later
No record of resultsNo way to judge which events are worth the author's time

The events log we build

  1. An event record created when publicity books it: date, venue, bookseller, author, title and format, expected audience.
  2. A stock plan per event, with a suggested order sent to the bookseller along with the correct ISBNs from your title records.
  3. Order checks against your distributor's order and dispatch reports, so you can see whether the bookseller's order exists and has shipped.
  4. Reminders to the publicist when an event is a set time away and no order has shown up, and to the author with the final details.
  5. A festival pack: one list of all your authors' events at that festival with titles, formats and ISBNs, for the festival bookseller.
  6. After the event, a quick record of copies sold and any returns, linked to the event.

If you already manage events in a shared calendar, the log can read from it rather than asking publicity to enter things twice.

Event season, with the log running

A week before the bookshop talk, the publicist gets a note: no order from this bookshop has appeared at the distributor yet. One phone call later it is placed, with time for delivery. The festival bookseller receives a single, correct list for all your events there. The author gets confirmation of the venue, time and the fact that stock is there.

After the season, you can see which events sold well and which did not, which booksellers order reliably, and whether the festival returns were large. That helps publicity decide where to send authors next year, and helps sales know which shops to support.

Take a book with a paperback due in the spring and a hardback still selling. Every event record carries the format the author will be talking about, and the festival list shows the ISBN of the edition actually available on the day, pulled from your title records. If an event falls in the week the paperback publishes, the log flags it so publicity and the bookseller can agree which edition to stock, instead of discovering the answer on the night.

Does this sound like your events calendar?

  • An author has arrived at an event with too few books.
  • Festival booksellers have ordered the wrong format.
  • Nobody checks that event stock has shipped.
  • Event sales and returns are never recorded against the event.
  • Publicity and sales keep separate lists of events.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

Still have a question?

Ask us directly — a senior engineer will get back to you.

Ask about your project

Can you see booksellers' orders at our distributor?

Only if your distributor provides order or dispatch reports to you. Most do in some form, and we build from what yours provides.

Does this place orders for the bookseller?

No. It sends them a suggested order with the right ISBNs and checks the order appears. The order is theirs to place.

Can authors see their events?

Yes, through a simple page with their upcoming events and details, if you want that.

What affects the cost?

Mainly whether we can read your distributor's order data and whether events come from an existing calendar.

Can it handle events without a bookseller, such as talks at schools?

Yes. Those events can carry their own stock plan, drawing copies from your office stock or an author order, with sales and any unsold copies recorded against the event afterwards.

Keep reading

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