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Problems We Solve

How Do We Stop Finding Out-of-Date Stock on the Dispensary Shelves?

Pharmacy date checking rotas slip and short-dated stock is found too late to use or return. We build a date tracker that tells you what to look at and when.

Updated 3 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Date checking slips because it is a big, dull job spread across hundreds of shelf locations with no record of what was done. We build a tracker that records expiry dates as stock comes in, splits the checking into small sections on a rota, and lists what is going short-dated with enough notice to use it, move it or return it.

The sticker dots and the rota nobody follows

Somewhere there is a date checking rota. Section A in week one, section B in week two, and so on around the dispensary. There may be coloured dots on the boxes that expire soonest. For a month or two after someone new takes it on, it works.

Then a locum week happens, or a busy flu season, and the rota slips. Nobody is sure which sections were done. A checker picks up a pack during a final check and it has expired last month. Everyone goes quiet and somebody spends the evening working through the shelves.

The other version is quieter and costs more: a pack that could have been used in the next few weeks, or sent back for credit, is found only after its date. It goes into the waste bin.

Why a rota alone does not hold

The job is large and the progress is invisible. Checking a section properly means handling every pack, reading small print and moving the soonest dates forward. If you are interrupted halfway, there is no record of where you stopped.

The information about expiry dates is also collected once, at the point of delivery, and then lost. Many wholesalers now print or transmit expiry and batch details, and some packs carry a 2D barcode with the expiry encoded, but that information rarely makes it into anything the pharmacy can search.

So each check starts from nothing. The same packs are handled every few months whether they expire next year or next week.

What late-found stock costs

Missed dateCost to the pharmacy
Expired on the shelfStock written off and sent for disposal
Found at final checkRework, delay and a near miss on the log
Found too late to returnCredit that was available is lost
Rota gapsNobody can show which sections were checked, and when
Slow moversPacks ordered in a rush that never get used

The waste itself is only part of it. The anxiety of not being sure the shelves are clean is what makes pharmacists stay late.

A date tracker that does the remembering

What we build is simple enough to use on a busy day. The parts:

  1. Expiry capture at goods-in. Where packs carry a 2D barcode, a scanner reads the expiry and batch as the tote is put away. Where they do not, the date can be typed or read from the wholesaler's data if they supply it.
  2. Shelf locations, set up once, so each pack is linked to a section of the dispensary.
  3. A short-dated list, refreshed daily, showing every pack expiring within your chosen window, where it is and how much is left. This is what you act on: use it first, move it to a branch that uses more, or check whether it can be returned.
  4. A rota in small pieces. Instead of a whole wall once a quarter, the tracker hands each shift a small section to check, and records who checked it and when. Sections with nothing short-dated can be checked less often, if your procedures allow.
  5. A dispensing prompt, optional, that flags a short-dated pack when it is scanned at labelling, so it goes out first where that is appropriate.
  6. A slow mover report showing packs that have sat on the shelf a long time, so ordering can be adjusted.

What is appropriate to supply, return or dispose of is your pharmacist's decision under your procedures. The tracker makes sure the question is asked early enough to have options.

What changes on the shelves

Short-dated packs stop being a surprise. They appear on a list weeks ahead, when there is still time to use them, transfer them or ask the wholesaler about a return. The rota becomes a few minutes a shift rather than a dreaded afternoon, and there is a record showing that it happened.

Over time the slow mover report changes your ordering. The lines that always end up short-dated are the ones you stop buying in bulk.

Is your date checking slipping?

  • Your date checking rota exists but you are not sure it is followed
  • Expired packs have been picked up at final check
  • You find short-dated stock only after the return window has passed
  • Nobody can say which shelf sections were checked last month
  • Date checking is saved up for quiet days that never come

FAQ

Frequently asked questions

The questions readers ask us after this guide.

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Do we need to scan every pack?

Scanning at goods-in is the easiest way to capture dates. For existing stock, we usually start by recording dates section by section as the rota comes round, rather than a single big stock take.

Does it work with our PMR's stock module?

If your PMR records stock and exports it, we use that. If not, the tracker keeps its own list alongside.

Can it tell us what can be returned?

It can record each wholesaler's returns terms that you give us and flag packs that may fall within them. Whether a return is accepted is up to the wholesaler.

Will this work across branches?

Yes. A group view shows short-dated stock at every branch, which makes transfers easier.

Keep reading

More on Problems We Solve

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Tell us how date checking works in your pharmacy

Describe your date checking rota, your shelves and what your PMR records about stock. We will say whether a tracker would earn its keep or whether a tighter rota is the better fix.

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