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How Do We Keep Our Pet Shop's Live Animal Records Straight Without a Paper Register?

Pet shop livestock records sit in a paper register that is slow to search and easy to miss. We build a digital livestock record from arrival to sale.

Updated 3 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Many pet shops record live animals, from fish and small animals to reptiles and birds, in paper registers and folders: what arrived, from which supplier, where it is housed, what sold and what was lost. We build a digital livestock record on a tablet, linked to your till, so each batch is traceable from arrival to sale and your records are ready when your licence conditions or an inspector ask for them.

A folder behind the counter

On Wednesday the livestock delivery arrives: a box of tropical fish, a few pairs of rats and mice, two bearded dragons and some budgies. The manager writes each batch into the register by hand: date, supplier, species, number, where they are housed. As animals sell over the next week, staff are meant to note each sale, but on busy afternoons they forget, or write it on a sticky note to add later. Losses go in a different column, sometimes.

When the local authority inspector visits, or a customer comes back with a question about a hamster bought a month ago, someone has to search through pages of handwriting. The numbers in the register rarely match what is actually in the tanks and cages.

Why the register falls behind

Live animals are not like bags of food. Each batch needs a record from the moment it arrives, and every sale, move or loss should update it. Paper cannot keep up with a shop floor where the same people also serve customers, clean tanks and take deliveries.

  • Sales happen at the till, but the register is in a folder in the back.
  • Livestock is often sold on a generic till key, so the till cannot say which batch sold.
  • Moves between tanks or enclosures are not recorded.
  • Losses are recorded late or not at all.
  • Records for different animal types are kept in different books.

What an unreliable register costs

Your licence conditions set out what records you need to keep, and your own adviser or local authority can tell you what that means for you. A register that is incomplete or hard to search makes inspections more stressful than they need to be, and staff spend time before each visit reconciling pages.

Commercially, you cannot see which suppliers' livestock does well, which batches have higher losses, or how long animals stay in the shop before selling. That makes buying decisions guesswork.

A digital livestock record, from delivery to sale

  1. We build a tablet app where each delivery is recorded as batches: species or variety, number, supplier, date and the tank or enclosure they go into.
  2. Each tank or enclosure gets a QR code, so staff scan it to see what is housed there and when it arrived.
  3. Livestock sold at the till is linked to its batch, either through till products per batch or by scanning the enclosure code at sale.
  4. Moves between enclosures and losses are recorded with a scan and a tap, including the reason your team chooses from a list.
  5. The record keeps a full history per batch, searchable by date, species, supplier or enclosure.
  6. Reports show current livestock on hand, sales and losses per batch and supplier, and time in store.
RecordPaper registerDigital livestock record
ArrivalHandwritten lineBatch recorded at delivery
Where housedNot always notedLinked to enclosure QR code
SalesAdded later, if rememberedLinked from the till
LossesSeparate column, often lateRecorded with a reason at the time
SearchPage by pageBy date, species, supplier or enclosure

What records you need is set by your licence conditions and your own procedures. We build the record to hold what you tell us, and we do not advise on animal care or licensing.

The shop floor with records that keep up

When a delivery arrives, the manager records the batches on the tablet as they go into their enclosures. Sales update the record from the till. A loss is logged at the tank, with the reason, in a few seconds. At any point the manager can see exactly what livestock is in the shop and where.

When an inspector asks for records, you open the tablet, filter by date or species, and print or export what they need. When a customer asks about an animal bought last month, the batch and supplier are a search away.

Is your livestock register behind the shop floor?

  • Live animals are recorded in a paper register or folder.
  • Sales and losses are added to the register later, if at all.
  • Livestock is sold on generic till keys.
  • Preparing for an inspection means reconciling pages by hand.
  • You cannot see losses by supplier or batch.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

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Will this meet our licence requirements?

We build to hold the records you tell us you need. Whether they satisfy your licence conditions is for you and your local authority or adviser to confirm.

Can it work with our current till?

Yes, in most cases. We link through the till's API or product setup. If that is not possible, staff scan the enclosure code at sale on the tablet.

Does it cover fish in shared tanks?

Yes. Fish are recorded as batches in a tank, and sales and losses reduce the batch count.

What drives the cost?

The range of livestock you keep, till integration and reporting needs.

What do you need from us?

Your current register format, a list of enclosures and tanks, and your till setup.

Keep reading

More on Problems We Solve

Start here

Tell us where your pet shop admin gets stuck

Describe how livestock, orders and customers move through your pet shop today, which till or EPOS you use, and where the paper records, spreadsheets and phone calls take over. We will tell you what we would build and what we would leave alone, and if your current system already does it with a setting you have not switched on, we will say so.

  1. You tell us what you needTwo minutes on the form, or a message on WhatsApp.
  2. A senior engineer reviews itAnd comes back with questions, a realistic range and an honest view on fit.
  3. Free 30-minute scoping callWe talk through scope, options and a realistic estimate — with no obligation.
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