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Business Automation

How Our Automation Pricing Actually Works

What drives the number on our quotes, what we include, and the five answers that would let anyone price your project accurately.

Updated 2 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Fixed price against a written scope, in phases. The number is driven by how many systems it touches, whether those systems have usable APIs, how many exceptions exist, how many user roles, and who owns it internally.

Fixed price, against a written scope

We quote a fixed price for a defined phase after discovery. That means we carry the risk of it taking longer than we expected, and we price for that — typically a margin over our expected cost.

You get budget certainty and we get an incentive to specify carefully. A fixed price without a written scope is not a fixed price; it is a number that will be renegotiated.

The five answers that move the number

  1. How many systems does it touch? Each integration is design, build, error handling and testing.
  2. Do those systems have usable APIs? This changes a price more than any design decision we make.
  3. How many exceptions? The happy path is a fraction of the work.
  4. How many user roles? Each one multiplies the permission matrix and the testing.
  5. Who owns it internally? Projects without a decision-maker slip, and slippage costs money.

Typical ranges

ScopePriceTimeline
One process, one intake channel, one system£5,000–£12,0004–8 weeks
One process, two or three systems, real exceptions£12,000–£25,0008–12 weeks
Multi-process or awkward legacy interfaces£25,000–£60,0003–5 months

What is included

  • Specification and the exception design
  • The build, with fortnightly demonstrations
  • Exception handling and monitoring, not as an extra
  • Parallel running against your manual process
  • Documentation good enough for another developer to maintain it
  • A 90-day warranty on defects after launch
Testing and exception handling are roughly a quarter of what you pay for and the first thing clients ask us to cut. We will not, because cutting it moves the cost to your first month live at a much higher rate.

What you can cut to reduce the price

Scope, honestly. One intake channel instead of three. One role instead of two. The admin interface deferred while a developer runs queries. Historical data left where it is.

Each of those reduces the price without affecting whether the thing works, which is the distinction that matters.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

Still have a question?

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Ask about your project

Do you work time and materials?

For ongoing improvement after a first phase, yes, and it is often the right arrangement once you know us. For a first project we prefer fixed price against a scope, because it protects you.

What are the payment milestones?

Typically a deposit to start, milestones tied to demonstrable functionality, and a final payment on acceptance. Never everything up front.

What if we want changes mid-project?

Small ones are absorbed within reason; substantial ones are scoped and priced. We log every change including the absorbed ones, so the total is visible rather than a surprise.

Is there a minimum project size?

Below about £5,000 you are usually better served by configuring tools you already own, and we will tell you which. We would rather say that than take work that will not pay you back.

Keep reading

More on Business Automation

Start here

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