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How Do We Keep Track of Furniture Pieces Sitting in Galleries and Shops on Sale or Return?

Furniture makers lose track of pieces on consignment in galleries and shops, and of what sold. We build consignment tracking and settlement for makers.

Updated 3 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

Consignment stock gets lost track of because pieces go out to galleries, craft shops and showrooms on sale or return with a delivery note, and sales are reported weeks later on a statement you check by hand. We build a record of every piece out on consignment, where it is, the agreed price and commission, and a settlement check that matches each gallery's statement against what should have been paid.

You make a small range of pieces for galleries and craft shops: stools, side tables, a rocking chair, some boxes and trays. Four galleries hold your work on sale or return, and two exhibitions are showing pieces this season. Each gallery has its own commission rate and reporting. When a customer rings asking whether they can see the walnut stool in person, you are not sure which gallery has it, or whether it sold.

Then a statement arrives from one gallery showing a sale from two months ago. You try to remember what price was agreed for that piece.

Consignment runs on paper

Selling through galleries and shops is a good way to reach buyers, but it means your stock is spread across places you do not control.

  • Pieces go out on a handwritten delivery note or email.
  • Agreed retail prices and commission rates differ by gallery and sometimes by piece.
  • Sales are reported on the gallery's schedule, in the gallery's format.
  • Payments are checked against memory rather than records.
  • Pieces that have sat in a gallery for a long time are not noticed.

What informal consignment costs

Pieces can go missing or be damaged without anyone noticing for months. Payments may be short or late, and without records it is hard to raise. You cannot tell customers where to see a piece, and you may make a new one when an unsold one sits in a shop that is not the right fit for it. It is also hard to see which galleries actually sell your work.

A consignment record and settlement check

  1. Every piece is recorded with a code, photos, description, and your wholesale or agreed price.
  2. Each gallery is set up with its commission rate, payment terms and contact.
  3. When pieces go out, a consignment note is produced from the records, and the pieces are shown as at that gallery.
  4. Galleries can report sales through a simple link, or you enter them from their statement.
  5. Each sale produces the amount due to you, and payments received are matched against it, with differences flagged.
  6. Pieces that have been at a gallery longer than you set are listed, so you can move, reprice or recall them.
  7. Pieces that sold are also recorded against your portfolio, so you know what sells and where.
QuestionTodayWith consignment tracking
Where is this piece?MemoryLocation on record
What was agreed?Old emailPrice and commission stored
Were we paid correctly?Rough checkStatement matched to sales
What has not sold?UnknownListed by time on display
Which galleries sell?A feelingSales by gallery

Stock you can see, money you can check

You know where every piece is and what it should earn. Statements are checked in minutes and underpayments are spotted. Pieces that do not sell in one place can be moved to one where they might. And the sales picture helps you decide which galleries to keep and which pieces to make more of.

Condition is easier to manage as well. Each piece has photos from the day it left, so if something comes back marked or goes missing, you can show what state it was in. And when a gallery asks for more work, you can see which pieces sold there before and what you have available, instead of sending whatever happens to be in the workshop.

Is your consignment stock a blur?

  • You are not sure which gallery holds which piece.
  • Agreed prices are in old emails.
  • Gallery statements are checked from memory.
  • Some pieces have sat unsold for a long time.
  • You do not know which galleries sell your work best.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

Still have a question?

Ask us directly — a senior engineer will get back to you.

Ask about your project

Do galleries have to use the system?

No. They can keep sending their usual statements, which you enter. A reporting link is optional.

Does it work for exhibitions and craft fairs?

Yes. An exhibition or fair can be treated as a temporary location, with sales recorded the same way.

Can it handle pieces we sell directly too?

Yes. Direct sales and consignment sales can be recorded in the same place, so your full sales picture is together.

What affects the cost?

The number of galleries and pieces, whether you want a gallery reporting link and whether it links to your accounts package.

Keep reading

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