Think Build Implement Repeat
London, UK +44 7367 067226
WhatsApp FOLLOW f in X
  1. Home
  2. Blog
  3. How Does a Small Brewery Stop Losing Kegs to Pubs That Never Send Them Back?
Problems We Solve

How Does a Small Brewery Stop Losing Kegs to Pubs That Never Send Them Back?

Breweries lose kegs because nobody records which pub has which shell. We build keg tracking that links every keg to a delivery, a customer and a return date.

Updated 3 min readBy SpiderHunts Technologies

Free estimateNo obligation

Get a free estimate

Tell us what you need. A senior engineer reads every enquiry.

Takes under a minute. We never share your details.

  • Free consultation
  • No commitment
  • NDA on request

Prefer to talk? Book a free 30-minute call →

Quick answer — TL;DR

Kegs go missing because the only record of where a shell went is a delivery note, and nobody checks it against what came back. We build keg tracking that scans each keg out against a customer and back in on collection, so you can see which accounts are holding shells, for how long, and chase the ones that have drifted.

A keg count that never adds up

You bought a batch of stainless shells, a few hundred of them, and a year later you cannot fill the next brew without borrowing or renting. The cold store has empties from three other breweries in it. Somewhere out there are your kegs: in a pub cellar, in a wholesaler's yard, behind a festival marquee, or at a scrap merchant.

Your drayman knows roughly which pubs are slow to hand them back. The office knows roughly how many were delivered last month. Nobody can say, on any given day, which pub is holding which keg or how long it has been there.

Why shells drift away

The loss is rarely theft by a customer you know. It is a record problem. A delivery note says six kegs of pale went to the Red Lion, but it does not say which six, and the collection is counted by eye on a busy morning. When numbers do not match, there is no way to prove it either way, so it gets let go.

  • Deliveries record quantity, not the keg's own number.
  • Collections are counted in the yard and written on the back of a sheet.
  • Kegs sold on through a wholesaler leave your sight entirely.
  • Other breweries' empties come back mixed in with yours.
  • Nobody owns the job of chasing an account that is sitting on shells.

What the missing kegs cost you

Every lost keg is a capital item you have to replace, and every keg sitting in a cellar for months is one you cannot fill. Brew days slip because there are not enough clean shells. Staff time goes on phone calls asking a landlord to check the cellar. Some breweries end up renting kegs to cover a gap that is really a tracking gap.

There is also the awkward question of deposits or charges. Whether you charge for unreturned kegs is your commercial decision, but without a record per account you cannot even have the conversation.

The keg tracking we put in

  1. Each keg gets a durable barcode or QR label tied to its existing serial number. RFID is an option if you already use it.
  2. The drayman scans kegs out on the phone as they come off the van, against the customer on the delivery.
  3. Collections are scanned back in at the pub or at the yard gate, so the return is recorded against the same account.
  4. Filling scans link the keg to a batch, which also gives you traceability for free.
  5. A dashboard shows every account holding kegs, how many and for how long, with a list of shells past your chosen return period.
  6. A weekly chase list goes to whoever deals with the account, or a polite automatic email goes to the pub if you want that.
  7. Foreign kegs scanned at the yard are logged so you can arrange swaps with the breweries they belong to.
MomentWhat gets recordedWho does it
FillingKeg number, beer, batchCellar or packaging team
Loading the drayKeg number, customer, deliveryDrayman
CollectionKeg number, account, dateDrayman or yard
CleaningKeg number, clean date, conditionKeg washer
Write-offKeg number, reasonOffice, with approval

If you run Breww or a similar brewery management system, we connect to its orders and customers so kegs are scanned against deliveries you already created, not typed again.

What the yard looks like afterwards

Before a brew you can see how many clean shells you have and how many are due back this week. The drayman's collection list is printed from real holdings, not memory. When a landlord says they have no empties, you can tell them which numbers were delivered and when. Kegs that are truly lost get written off on purpose, with a reason, instead of fading out of the count.

Does this sound like your brewery?

  • You have bought more kegs than you think you should need.
  • Delivery notes say how many, never which ones.
  • Your drayman knows the slow returners but nothing is written down.
  • You have rented shells to cover a busy month.
  • You cannot say which accounts are holding kegs right now.

FAQ

Frequently asked questions

The questions readers ask us after this guide.

Still have a question?

Ask us directly — a senior engineer will get back to you.

Ask about your project

Do we have to relabel every keg at once?

No. Kegs are labelled as they come through the washer, so the whole fleet is covered over the normal cycle without a special project.

Will it work with our existing brewery software?

Usually yes. We connect to its customers and orders where it has an API or exports, and we tell you plainly if it does not.

What if the drayman forgets to scan?

The system flags deliveries with no keg scans against them, so the gap shows up the same day instead of months later.

Do we need RFID?

Not to start. Printed barcodes and a phone do the job for most breweries, and RFID can be added later if volume justifies it.

What affects the cost?

The number of people scanning, whether you want customer-facing chase emails, and how much connecting to your existing system involves.

Keep reading

More on Problems We Solve

Start here

Tell us where the brewery loses track

Describe the problem, the brewery software and spreadsheets you use, and roughly how many trade accounts and vessels you run. We will tell you what we would build and what we would leave alone, and if a setting in the system you already pay for would fix it, we will say so.

  1. You tell us what you needTwo minutes on the form, or a message on WhatsApp.
  2. A senior engineer reviews itAnd comes back with questions, a realistic range and an honest view on fit.
  3. Free 30-minute scoping callWe talk through scope, options and a realistic estimate — with no obligation.
Free estimateNo obligation

Talk to someone who builds this

Send a short brief and we will come back with an honest view and a realistic range.

Takes under a minute. We never share your details.

  • Free consultation
  • No commitment
  • NDA on request

Prefer to talk? Book a free 30-minute call →