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Problems We Solve

Every Chair Renter in My Barbershop Uses Their Own Booking App. How Do I See the Whole Shop's Day?

Barbershop chair renters each use their own booking app, so nobody sees the shop's day. We build a combined read-only view without taking their customers.

Updated 3 min readBy SpiderHunts Technologies

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Quick answer — TL;DR

When each self-employed barber runs their own booking account, the shop has no single diary: walk-ins cannot be routed to free chairs, and the owner cannot answer the phone or plan the shop. We build a combined, read-only view of every renter's day from their own apps, with their consent, so the shop can see free chairs without touching anyone's customer list.

Five barbers, five apps, one front door

Your chair renters are self-employed and most of them came with their own following. One uses Booksy, one uses Fresha, one takes everything by Instagram and keeps a paper diary, and two use the same app but on separate accounts. When a walk-in asks if anyone is free, somebody has to look at four phones. When the shop phone rings to ask who has a slot on Saturday, nobody can say without asking everyone.

Meanwhile the shop's own Google profile and website point at a booking link that only covers one barber.

Renters guard their customers, for good reason

A self-employed barber's customer list is their business. If they leave, their regulars go with them. Asking them to move onto a shop-owned booking account feels like asking them to hand the list over, so most refuse, and they are right to be careful.

  • Every renter has their own account, preferences and reminders set up the way they like.
  • The shop has no right, and usually no wish, to take or contact renters' customers.
  • But the shop still has to run a front door, a phone and a Google profile.
  • Walk-ins who do not care which barber they get are left for whoever notices first.
  • Free chairs sit empty because the people who could fill them cannot see them.

Empty chairs nobody can find

When nobody can see the whole shop's day, walk-ins wait when a chair is free, phone callers are told to try the app when there is no single app, and online customers only ever see one barber. Each renter loses bookings they could have had. The owner loses the ability to say the shop is busy or quiet, which matters for everything from rota to rent levels.

A combined view that only shows busy and free

  1. Each renter connects their own booking account, where the app offers an API or calendar feed, or shares a calendar feed from their app. They can disconnect at any time.
  2. We read only availability: busy or free, and the barber's name. Customer names, phone numbers and notes stay in the renter's own app.
  3. A single shop screen shows every chair's day side by side, so the front desk or any barber can see who is free now and next.
  4. Walk-ins who want the next available barber are pointed to whoever is free, and that renter taps to accept.
  5. The shop website gets a page showing each renter's next free slots with a link to their own booking page, so customers still book with the barber directly.
  6. Renters who use a paper diary can mark blocks as busy on the shop tablet in a couple of taps.
What the shop seesWhat stays with the renter
Busy or free, by timeCustomer names and contacts
Barber's nameService details and notes
Next free slotPrices and deposits they set
Link to their booking pageTheir reminder and marketing settings

What renters share, and on what terms, is agreed between you and them. We build it so the default is the minimum needed to fill chairs.

One shop again, with everyone's independence intact

On a normal Saturday, a man walks in and asks if anyone can fit him in. The barber nearest the door glances at the shop screen: two renters are booked solid, one has a gap at twenty past, and one is free now. He points the customer to the free chair, that barber taps accept, and the walk-in is recorded in the renter's own day. When the phone rings with the same question an hour later, whoever answers can read the answer off the screen instead of asking round the room.

Walk-ins get routed to a free chair in seconds. Phone callers can be told who has space on Saturday. The website shows the whole team. And renters keep their own apps, lists and settings, with more bookings coming through their own links.

Is this your shop?

  • Your chair renters use different booking apps or accounts.
  • Nobody can say which chairs are free without checking several phones.
  • Your website and Google profile only link to one barber's bookings.
  • Renters have refused to move to a shared account.
  • Walk-ins wait while a chair is empty.

FAQ

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Do renters have to change booking app?

No. The whole point is that they keep their own. We read availability from the app they already use, where it allows it.

Can the shop see renters' customers?

Not in the default setup. Only busy and free times, and the barber's name, are shared.

What if an app has no calendar feed or API?

The renter can mark busy blocks on the shop tablet, or share a calendar export if their app supports one. We check each app before promising anything.

What happens when a renter leaves?

They disconnect their account and the shop view stops showing them. Their customer data never left their app.

Keep reading

More on Problems We Solve

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Tell us how the money and the rota work in your shop

Tell us how your barbers are paid or rent their chairs, how the takings come in (cash, card, app) and who does the sums at the end of the day or week. We will say what we would build, what we would leave to your accountant, and if your till can already do it, we will point you at the setting instead.

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