27 problems solar pv installers bring us, each with the cause, what it costs and what we build to fix it.
Solar installers send PV and battery quotes that go quiet after the survey. We build quote follow-up that answers the questions homeowners actually stall on.
Solar installers lose survey photos and roof measurements between surveyor and designer. We build a survey app that sends complete data straight to design.
Solar installers lose track of DNO notifications and G99 applications across dozens of jobs. We build a tracker that links each submission to the install date.
Solar installers chase engineers for photos and test results before registering MCS certificates. We build a job file that fills in as the install happens.
Solar installers answer the same export tariff and SEG paperwork questions after every install. We build a customer page with each customer's own documents.
Solar installers book scaffolding by phone and it arrives on the wrong day or stays up for weeks. We build scaffold bookings linked to your install schedule.
Solar installers find the inverter or battery for a job was used elsewhere. We build stock allocation per job, with shortages flagged before install day.
Solar installers send surveyors to homes that were never going to go ahead. We build a remote estimate step from the enquiry, satellite view and a few photos.
Solar customers ring every week asking when their install is. We build a job progress page and automatic updates from your schedule, approvals and stock.
Solar installers raise deposit and balance invoices late and chase balances after handover. We build stage invoicing triggered by the job's own milestones.
Solar installers hear about inverter faults only when customers ring. We build one view of alerts from your inverter monitoring platforms with a triage list.
Solar installers lose track of inverter and battery warranty claims across manufacturers. We build a claims tracker linked to serial numbers and the customer.
Solar installers schedule roofers and electricians separately, so one team waits for the other. We build a job-stage schedule that plans both trades together.
Weather cancels solar installs and the office spends a day moving crews, scaffold and customers. We build a rebooking tool that moves the whole job together.
Solar installers get callbacks when pigeons nest under panels. We build bird mesh options at quote stage and a callback flow with photos, quotes and booking.
Solar installers call bought leads hours after they arrive, after other installers have. We build instant lead routing, first contact and callback booking.
Solar installers quote battery retrofits without knowing the existing system. We build an enquiry step that gathers inverter details, photos and usage first.
Commercial solar installers spend days cleaning half-hourly meter data for proposals. We build an import that tidies the data and profiles it for design.
Solar installers offer servicing but never remind past customers. We build service reminders, booking and visit records from your installation history.
Solar installers pay subcontract roofers and electricians from texts and memory. We build job sign-off that produces each team's payment run from agreed rates.
Solar installers discover conservation areas or listed buildings after a sale. We build address checks that flag jobs needing a planning look before the quote.
Solar installers take days to assemble proposals from design, pricing and templates. We build a proposal generator that pulls design and prices into one page.
Solar installers finish good installs and never ask for reviews or referrals. We build timed requests after the first generation weeks, with referral tracking.
Solar teams arrive to blocked lofts, parked cars and no wifi details. We build a pre-install checklist that homeowners complete and confirm before install day.
Solar installers take endless calls about inverter apps losing wifi or showing zero. We build guided self-help by inverter brand with a route to an engineer.
Solar installers send quotes on out-of-date panel, inverter and battery prices. We build a price book updated from wholesaler lists with open quotes flagged.
Solar sales commission gets disputed when jobs change, cancel or are redesigned. We build commission statements from CRM jobs using your own scheme rules.