27 problems pet shops bring us, each with the cause, what it costs and what we build to fix it.
Pet shop livestock records sit in a paper register that is slow to search and easy to miss. We build a digital livestock record from arrival to sale.
Pet shop animal sales need buyer details and the right care sheet, done by hand at a busy till. We build a sale step that records it and prints the sheet.
Aquatics and pet shops lose track of livestock arrival losses and supplier credit claims. We build arrival checks with photos and a claims tracker per supplier.
Aquatics shops put tanks on hold for new arrivals, reservations or treatment, but notes fall off and fish get sold. We build tank status shown at tank and till.
Pet shop daily task sheets for feeding, cleaning and checks go missing or unsigned. We build task checklists on a tablet with sign-off, reminders and records.
Pet shop regulars buy the same food every few weeks, then drift to online subscriptions. We build repeat orders with reminders, collection or delivery.
Pet shops run short of the specific foods regulars buy because wholesale orders are placed by eye. We build regulars' demand into your wholesale orders.
Pet shops sell on account to kennels, rescues and dog walkers, then invoice from a notebook. We build trade accounts linked to the till with monthly billing.
Pet shop local delivery of heavy food bags is planned by hand each morning, with missed drops and long rounds. We build planned routes and a driver app.
Pet shop regulars message for the usual food, hay and litter, and some requests slip. We build one inbox that drafts each order from their buying history.
Aquatics shop water testing creates Saturday queues and ties up expert staff. We build bookable testing slots, drop-off logging and results sent by text.
Aquatics shops test customers' water every visit but keep no history, so each test starts cold. We build per tank result records linked to purchases.
Aquatics shops offering pond cleans and maintenance visits run them from a paper diary. We build visit booking with job sheets, photos, invoicing and reminders.
Aquatics shop bespoke tank and cabinet orders sprawl across email and supplier updates. We build order tracking with specs, milestones and updates.
Pet shops with a grooming room book it in a diary unconnected to the till. We build grooming bookings linked to the shop, with reminders.
Pet shops that board rabbits, guinea pigs and small pets over holidays book them on a wall calendar. We build bookings with capacity, forms and deposits.
Pet shops give free bags under brand feeding clubs, then never claim them back. We build club tracking at the till and ready-made claims for each brand.
Pet shop customers quote online food prices at the till, and checking by hand takes hours. We build price monitoring for your key lines with clear alerts.
Pet shop treats and food reach their best before date unnoticed at the back of shelves. We build date checks at goods in with alerts to rotate or reduce stock.
Pet shop livefood and frozen food orders are guessed each week, so tubs run out or go to waste. We build ordering from sales, regulars and supplier days.
Pet shop reptile and aquarium starter setups are priced by hand at the till, which muddles stock. We build kit bundles that price and deduct each part.
Pet shop websites oversell because flavours and bag sizes do not sync with the till. We build variant level stock sync between your till and online shop.
Pet shop wholesalers send price changes as PDFs and spreadsheets, and shelf prices lag. We build a price update tool that reads them and proposes new prices.
Pet shops know regulars by face but hold no record of their pets. We build simple pet profiles linked to the till, so staff and offers fit each household.
Aquatics shop customers ask for species you do not stock, and the requests end up on scraps of paper. We build a request list matched to supplier stock lists.
Pet shop pick and mix treat bars are weighed and priced by hand, and bulk tubs go untracked. We build scale pricing, treat labels and bulk stock tracking.
Marine aquatics shops sell one-off coral frags priced by hand, with photos on a phone. We build frag records with photos, till codes and web listing.