Think Build Implement Repeat
London, UK · Lahore, PK +44 7367 067226 WhatsApp
FOLLOW f in X

Wholesale distributors: problems we solve

28 problems wholesale distributors bring us, each with the cause, what it costs and what we build to fix it.

Wholesale distributors problems

28 articles

How Do We Get a Price Increase Out to Every Trade Customer Without a Week of Spreadsheets?

Wholesale distributors

Wholesale price rises mean rebuilding trade price lists by hand for every band and account. We build a price list generator fed from your stock system.

Why Do Our Trade Customers Keep Getting Invoiced at the Wrong Price?

Wholesale distributors

Wholesale customers invoiced above their agreed price means credit notes and angry buyers. We build a pricing check that catches it before the invoice goes.

How Can Our Field Sales Reps Send Orders In Properly Instead of Ringing Them Through at Night?

Wholesale distributors

Wholesale reps write orders on paper or text them in, and the office keys them the next day. We build a rep ordering app that works on a customer visit.

How Do We Stop Missing the Retrospective Rebates Our Manufacturers Owe Us?

Wholesale distributors

Wholesale distributors miss supplier rebates because volume targets live in spreadsheets. We build a rebate tracker fed from your purchase and sales data.

How Do We Plan Our Wholesale Van Runs Properly When Orders Keep Changing Until Cut-Off?

Wholesale distributors

Wholesale delivery runs planned by hand each evening waste miles and miss drop windows. We build route planning that uses your orders, vans and delivery rules.

How Do We Handle Trade Orders That Arrive After Cut-Off Without Chaos in the Warehouse?

Wholesale distributors

Late wholesale orders after next-day cut-off disrupt picking and runs. We build order intake that applies your cut-off rules and tells customers what to expect.

How Do We Spot Short-Dated Stock in Time to Sell It Instead of Writing It Off?

Wholesale distributors

Food and drink wholesalers find short-dated stock when it is too late to sell. We build date tracking that flags lines early and supports first-expiry picking.

Why Do Our Trade Customers Only Find Out About Missing Lines When the Van Arrives?

Wholesale distributors

Wholesale back orders are found at picking and customers learn at delivery. We build shortage alerts, back order tracking and automatic customer updates.

How Do We Deal With Damaged and Short Delivery Claims Faster Without Giving Credits Away?

Wholesale distributors

Wholesale claims for damaged, short or wrong items drag on for weeks. We build a claims log with driver evidence, approval rules and automatic credit notes.

How Can a Distributor See Which Trade Accounts Are Profitable Once Delivery and Discounts Are Counted?

Wholesale distributors

Wholesale distributors see sales per customer but not cost to serve. We build a customer profitability view that adds delivery, drops, credits and terms.

How Do We Answer Every Retailer Who Wants Our Product Data, Images and Barcodes in Their Own Format?

Wholesale distributors

Retailers keep asking your wholesale team for product data, images and barcodes. We build a product data hub that fills each customer's template for you.

How Do We Manage Standing Weekly Orders for Regular Trade Customers Without Forgetting Them?

Wholesale distributors

Wholesale standing orders for pubs, cafes and sites are kept on paper and keyed each week. We build standing order automation with customer changes and holds.

How Do We Run Monthly Promotions and Claim the Supplier Funding Without It Taking Over the Office?

Wholesale distributors

Wholesale deal sheets and supplier-funded promotions eat the month. We build a promotions tool that sets prices, produces deal sheets and prepares claims.

Why Do We Keep Delivering Tiny Wholesale Orders for Free When Our Terms Say Otherwise?

Wholesale distributors

Wholesale minimum drop values and carriage charges get waived by habit. We build order rules that apply your terms on every order and report the exceptions.

How Do We Catch Slow-Selling Lines in Time to Return Them to the Manufacturer?

Wholesale distributors

Distributors miss supplier return and stock rotation windows on slow wholesale lines. We build a slow-line review that flags stock you can still send back.

How Do We Stop Pickers Sending the Wrong Size or Flavour When Our Lines Look the Same?

Wholesale distributors

Wholesale mispicks between similar flavours, sizes and pack counts cause returns and credits. We build scan-to-pick checks and mispick reporting.

How Do Our Telesales Team Know Who to Ring Each Day and What to Offer Them?

Wholesale distributors

Wholesale telesales teams ring customers from printed lists with no order history. We build a call list tool showing who is due and what to offer.

How Can Our Reps See a Customer's Orders, Overdue Balance and Complaints Before They Walk In?

Wholesale distributors

Wholesale reps visit trade customers without seeing overdue balances, claims or falling orders. We build a pre-visit account view on the rep's phone.

How Do We Share Out Short Stock Fairly Between Trade Customers When Demand Is Higher Than Supply?

Wholesale distributors

When a wholesale line is short, whoever orders first or shouts loudest gets it. We build allocation rules that share limited stock by your priorities.

How Do We Keep Track of Cash and Cheques Our Delivery Drivers Collect From Trade Customers?

Wholesale distributors

Wholesale drivers collect cash and cheques at the door and matching it to invoices takes hours. We build a driver app with receipts and same-day checks.

If a Manufacturer Recalls a Batch Tomorrow, How Fast Can We Tell Which Customers Received It?

Wholesale distributors

A product recall means a wholesaler must find which trade customers got one batch. We build batch capture and a trace report that lists them from one search.

How Do We Load Manufacturers' New Cost Price Files Without Retyping Every Line?

Wholesale distributors

Every manufacturer sends wholesale cost files in its own layout, and buyers retype them. We build a cost file importer that maps, checks and loads new costs.

How Do We Record Short, Damaged and Wrong Supplier Deliveries at Goods-In So We Can Claim for Them?

Wholesale distributors

Short and damaged supplier deliveries at wholesale goods-in go unclaimed. We build goods-in checking that records discrepancies and raises supplier claims.

How Do We Manage Seasonal Forward Orders From Trade Customers Months Before the Stock Arrives?

Wholesale distributors

Seasonal wholesale pre-orders for Christmas, garden or summer lines live in spreadsheets. We build forward order booking tied to supplier orders and delivery.

How Do We Keep Track of the Kegs, Crates and Pallets Our Trade Customers Owe Us?

Wholesale distributors

Drinks and food wholesalers lose kegs, crates and pallets because returnables are not tracked per customer. We build a returnables ledger on the driver app.

Why Does the Same Product Appear Three Times in Our Wholesale System, and How Do We Clean It Up?

Wholesale distributors

Duplicate and dead product codes in a wholesale system cause mispicks, wrong stock and bad reports. We build a product clean-up and rules so it stays clean.

How Do We Cut Down on Wasted Wholesale Drops When the Customer Is Closed or Cannot Take Delivery?

Wholesale distributors

Wholesale vans arrive at closed premises and bring stock back. We build delivery notices, failed drop recording and redelivery rules that cut wasted trips.

How Should a Distributor Handle Customers Ordering Singles From a Case Without Losing Money?

Wholesale distributors

Wholesale split case orders cause stock errors and unpaid handling. We build split case rules, pricing and stock handling that match how you really sell.