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Social enterprises: problems we solve

27 problems social enterprises bring us, each with the cause, what it costs and what we build to fix it.

Social enterprises problems

27 articles

How Do We See Clearly What Our Trading Earns Versus What Our Grants Fund?

Social enterprises

Social enterprises lose sight of trading versus grant income when both run through one set of books. We build tracking and reports that keep them apart.

How Do We Price Our Products When Supported Trainees Work Slower and Need a Job Coach Alongside?

Social enterprises

Social enterprises misprice products when trainee time and job coach support blur real costs. We build a costing model that separates trading from support.

How Do We Produce Our Quarterly Council Contract Returns Without a Week of Spreadsheet Work?

Social enterprises

Social enterprises lose a week each quarter building council contract KPI returns by hand. We build returns straight from your delivery records.

Why Do Our Council Invoices Keep Getting Rejected or Paid Late?

Social enterprises

Social enterprises invoicing councils per session or placement get invoices rejected over PO numbers and unit counts. We build invoicing from delivery data.

We Deliver Under a Prime Provider. How Do We Stop Entering Everything Twice?

Social enterprises

Social enterprises subcontracted by a prime provider re-key participant data into the prime's system. We link your records to their format and deadlines.

How Do We Check and Evidence Participant Eligibility for Each Funded Programme?

Social enterprises

Social enterprises running several funded programmes check eligibility by hand, per funder. We build enrolment that applies each rule set and keeps evidence.

How Do We Keep Track of What Each Participant Has Agreed We Can Share, and With Whom?

Social enterprises

Social enterprises share participant data with councils, funders and partners but lose track of consent. We build consent records checked before sharing.

How Do We Record Each Supported Employee's Progress Without Notes Scattered Everywhere?

Social enterprises

Social enterprises record trainee progress in notebooks, support plans and emails. We build one progress record with goals, job coach notes and review dates.

How Do We Get Trainees' Variable Hours Into Payroll Correctly Every Month?

Social enterprises

Social enterprises with trainees on variable hours retype paper timesheets into payroll and make mistakes. We build hours capture that feeds payroll cleanly.

How Do We Rota Trainees Onto Shifts So Each One Has the Right Support Around Them?

Social enterprises

Social enterprises rota trainees by hand, juggling support needs, job coach cover and trading demand. We build a rota that checks support and skills per shift.

How Do We Keep Track of Former Trainees' Job Outcomes Weeks and Months After They Leave?

Social enterprises

Social enterprises lose job outcome evidence when follow-up calls to former trainees slip. We build a follow-up schedule with contact records and evidence.

How Do We Track Which Qualifications Our Trainees Are Working Towards and Have Achieved?

Social enterprises

Social enterprises lose track of trainee courses, exam bookings and certificates. We build a record of each qualification from enrolment to certificate.

How Do We Match Trainees to Employer Placements Without Losing Track of Employers and Offers?

Social enterprises

Social enterprises match trainees to employer placements from memory and inboxes. We build an employer record and matching list tied to trainee readiness.

How Do We Give Trainees Clear, Visual Work Instructions They Can Follow on Their Own?

Social enterprises

Social enterprises rely on supervisors repeating instructions to trainees. We build easy-read, picture-based task guides on tablets, kept up to date.

How Do We Keep Track of Stock Across Our Shops and Cafes Without Weekly Counts on Paper?

Social enterprises

Social enterprises with several shops and cafes count stock on paper and run out or over-order. We build shared stock records with transfers and reorder alerts.

How Do We Stop Selling Items Online That We Already Sold at the Market?

Social enterprises

Social enterprises selling online, at markets and wholesale oversell one-off and small-batch stock. We sync stock across every channel in near real time.

How Do We Get Our Cafe Takings Into Xero or QuickBooks Without Retyping Z-Reports?

Social enterprises

Social enterprise cafes retype till reports into the accounts and cannot match card payouts. We post daily takings by site and match payouts to the bank.

How Do We Track Pay-It-Forward Drinks and Referred Free Meals at Our Cafe Till?

Social enterprises

Social enterprise cafes track pay-it-forward drinks and referred meals on a chalkboard. We build it into the till with a live balance and discreet redemption.

How Do We Handle Business Customers' Catering and Product Orders Without Missing Details?

Social enterprises

Social enterprises take business orders for catering, hampers and products by email and phone, and miss details. We build an order form, schedule and invoicing.

Our Business Customers Want to Know the Impact of Their Spend. How Do We Tell Them?

Social enterprises

Business customers ask social enterprises what their spend achieved, and each answer is written by hand. We build per-customer statements from real records.

How Do We Log Donated Furniture and Goods From Arrival Through Testing to Sale?

Social enterprises

Reuse social enterprises lose track of donated goods between arrival, repair, testing and sale. We build item-level intake with status, photos and pricing.

How Do We Book Donation Collections and Customer Deliveries Into One Van Schedule?

Social enterprises

Reuse social enterprises juggle donation collections and customer deliveries in a paper diary. We build online booking, van routes and texts to customers.

How Do We Report Tonnes Reused and Diverted From Landfill Without Guesswork?

Social enterprises

Reuse and recycling social enterprises estimate tonnage for council and funder reports. We build weight capture at intake and outcome, with reports by stream.

How Do We See a Cash Squeeze Coming When Grants Arrive Late and Councils Pay in Arrears?

Social enterprises

Social enterprises get caught out when grant instalments and council payments arrive late. We build a rolling cash forecast from real payment patterns.

How Do We Produce a Monthly Board Pack That Covers Trading, Programmes and Cash Without a Week of Work?

Social enterprises

Social enterprise board packs take days to assemble from accounts, tills and programme records. We build a monthly pack that fills from your systems.

How Do We Produce the Financial and Impact Reports Our Social Investor Asks For Each Quarter?

Social enterprises

Social enterprises with social investment loans rebuild quarterly finance and impact reports by hand. We build reports from your accounts and delivery data.

How Do We Check and Pay Sessional Tutors' Claims Against the Sessions They Actually Ran?

Social enterprises

Social enterprises pay sessional tutors from claims that do not match session records. We match claims to registers and pay from approved runs.