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HR consultancies: problems we solve

28 problems hr consultancies bring us, each with the cause, what it costs and what we build to fix it.

HR consultancies problems

28 articles

How Do We Know How Many Hours Each HR Retainer Client Has Actually Used?

HR consultancies

HR consultancy retainer hours leak through calls and quick emails nobody logs. We build capture that records advice time per client without extra typing.

How Can Our HR Advice Line Keep a Proper Record of What Each Consultant Told a Client?

HR consultancies

When an HR advice line has no written record, disputes about what was said are hard to settle. We build call notes, summaries and a searchable client history.

How Do We Keep Forty Client Staff Handbooks Up to Date Without Editing Each One by Hand?

HR consultancies

HR consultancy staff handbooks drift as each client's copy is edited separately. We build a master handbook with client variations and tracked rollouts.

How Can Our HR Consultancy Produce Employment Contracts for Client New Starters Faster?

HR consultancies

HR consultancy contracts for client hires get retyped from old copies, and details slip. We build a guided request form that fills your approved templates.

How Do We Keep Disciplinary and Grievance Case Files Together When They Live in Five Inboxes?

HR consultancies

An HR consultancy's disciplinary and grievance case files sit in inboxes and shared drives. We build one case record with a timeline, documents and next steps.

Why Do Our HR Consultants Spend Longer Typing Up Investigation Interviews Than Holding Them?

HR consultancies

HR investigation interview notes take consultants days to type and assemble into reports. We build transcription, draft notes and a structured evidence file.

How Can Our Consultants Produce Invite, Outcome and Appeal Letters for Clients Without Drafting Each One?

HR consultancies

HR consultancies draft case letters by hand at every stage, and names and dates slip. We build letter generation from your templates and the live case record.

When the Rules Change, How Does Our HR Consultancy Work Out Which Clients Need Telling and Updating?

HR consultancies

When rules change, an HR consultancy must work out which clients are affected and track every update. We build a client profile register and a rollout tracker.

How Do We Run a New Client HR Audit Without Weeks of Chasing for Contracts and Policies?

HR consultancies

A new client HR audit stalls while you chase contracts, policies and staff lists. We build a guided document request, gap tracking and draft findings.

How Do We See Which HR Consultant Has Capacity Before Giving Them Another Client Case?

HR consultancies

HR consultancy caseloads are allocated by whoever shouts least, so some consultants drown. We build a live view of cases, hearings and retainer load per person.

Why Does Chargeable HR Project Work Keep Slipping Into Our Retainer Fees Unbilled?

HR consultancies

HR consultancy project work outside the retainer often goes unbilled because nobody flags it. We build scope rules, time tagging and invoice drafts in Xero.

How Can Our HR Consultancy Share Sensitive Employee Documents With Clients Without Emailing Them?

HR consultancies

HR consultancies email sensitive employee documents to clients as attachments. We build a client document area with access by case, expiry and a full record.

How Can Our HR Consultants Find the Advice We Gave on a Similar Problem Before?

HR consultancies

HR consultants answer the same questions repeatedly because past advice is buried in inboxes. We build a searchable internal library of approved answers.

How Can Our HR Consultancy Produce Monthly Absence Reports for Clients Without Rebuilding Spreadsheets?

HR consultancies

HR consultancies rebuild each client's absence report from spreadsheets every month. We build automatic data pulls, trigger flags and a report per client.

How Do We Allocate, Brief and Pay Freelance HR Associates Without a Mess of Emails?

HR consultancies

HR consultancies using freelance associates juggle availability, briefings, access and invoices by email. We build one hub for work, files and payment.

How Do We Respond Properly to Small Businesses Contacting Our HR Consultancy in the Middle of a Problem?

HR consultancies

Small firms contact an HR consultancy mid-crisis and the enquiry sits in a shared inbox. We build intake that records the issue, sorts urgency, books a call.

How Can Our HR Consultancy Pull Together Documents for a Client's Tribunal Bundle Without Days of Copying?

HR consultancies

HR consultancies spend days finding, ordering and paginating documents for a client's tribunal bundle. We build a collection, index and pagination tool.

How Can Our HR Consultancy Help Clients Gather and Review Documents for an Employee's Subject Access Request?

HR consultancies

When a client's employee makes a subject access request, HR consultancies search mailboxes by hand. We build collection, deduplication and redaction review.

How Can Our HR Consultancy Make Sure Client Managers Hold Probation Reviews Before the Period Ends?

HR consultancies

Client managers miss probation reviews because nobody reminds them in time. We build date tracking from client HR data, manager prompts and a review form.

How Can Our HR Consultancy Keep Track of Right to Work Check Records and Follow-Up Dates for Clients?

HR consultancies

Right to work check records sit in client folders with follow-up dates nobody tracks. We build one register per client, expiry reminders and gap reporting.

How Can Our HR Consultancy Collect and Check Employee Information for a Client's TUPE Transfer?

HR consultancies

When a client takes on staff under TUPE, employee data arrives in messy spreadsheets. We build a structured collection, validation and gap list for consultants.

How Can Our HR Consultancy Keep Track of Meetings, Letters and Scores During a Client Restructure?

HR consultancies

HR consultancies run client restructures from one fragile spreadsheet of meetings and letters. We build a tracker for each affected employee and each stage.

How Can Our HR Consultancy Run Client Staff Surveys and Produce Reports Without Weeks of Spreadsheet Work?

HR consultancies

HR consultancies run staff surveys for clients and then spend weeks building reports by hand. We build survey delivery, anonymity rules and draft reports.

How Can Our HR Consultancy Send Accurate Retainer Proposals to Prospects Without Rewriting Them Each Time?

HR consultancies

HR consultancy proposals get rebuilt from old ones for every prospect, and pricing varies. We build a proposal builder with pricing rules and e-acceptance.

How Do We Stop HR Retainer Renewals Arriving Before Anyone Has Reviewed the Client?

HR consultancies

HR retainer renewals creep up with no review of usage, scope or price. We build a renewal calendar, client review packs and a tracked decision per client.

How Do We Stop Starter, Leaver and Pay Changes Going Wrong Between Our HR Consultancy and a Client's Payroll?

HR consultancies

HR changes agreed with clients reach payroll by email and get missed or keyed wrongly. We build one change form, approvals and a clean feed to the payroll team.

How Can Our HR Consultancy Build Job Descriptions for Clients Without Writing Each One From Scratch?

HR consultancies

HR consultancies rewrite similar job descriptions for every client, and they drift from pay bands. We build a role library, guided drafting and client approval.

How Can Our HR Consultancy Arrange Disciplinary and Grievance Meetings Without Endless Diary Emails?

HR consultancies

Arranging hearings for clients means juggling managers, employees, companions, note takers and rooms. We build scheduling linked to the case and its letters.