27 problems pubs and bars bring us, each with the cause, what it costs and what we build to fix it.
Pub stocktakes mean counting kegs, casks and bottles on paper then typing them up. We build a phone stocktake that knows your cellar and works out variance.
Free houses order beer from several breweries by text and email with different cut-offs. We build one order list per brewery from cellar stock and sales.
Tied pub tenants get pubco statements they cannot easily check against deliveries. We match every tied delivery, credit and charge to the statement.
Free of tie pubs buy from many suppliers with price lists in different formats. We gather prices into one view per product so you can compare them.
Pubs track cask ales on stillage by memory and chalk. We build a simple cellar board showing each cask's status and dates, and what to put on next.
Pubs send back bad casks and ullage and lose track of the credits owed. We log every return with evidence and follow each claim until it is credited.
Pub wastage books go unfilled, so spillage, comps and staff drinks show up as unexplained stock loss. We make recording them quick at the till.
Pub quiz nights run on phone bookings, paper answer sheets and a biro scoreboard. We build team bookings, table allocation and live scoring for quizmasters.
Pubs book bands and acoustic acts across messages, emails and calls, then forget fees and details. We build one gig calendar with contacts and promotion.
Pub function room enquiries arrive by phone, email and message and go cold. We build one enquiry flow with availability, deposits and event details.
Pubs showing big matches get overrun with table requests and no-shows. We build match-by-match reservations with deposits and a screen-view table plan.
Pub bar tabs mean cards in a glass, lost tabs and walkouts. We build tabs opened with a card pre-authorisation, tied to the EPOS and closed at the end.
Sunny days fill pub beer gardens and the bar queue runs out the door. We build order-at-table by QR code linked to your EPOS, bar and kitchen.
Pub rotas are written before anyone checks the events calendar, so match days run short-staffed. We link the rota to events and past trade by hour.
Pub drays arrive early, drivers are in a hurry and notes get signed unchecked. We put the order on a phone so deliveries are checked and shortages logged.
Pub cellars fill with empties from several suppliers, and gas bottles go missing. We track every container in and out so collections and charges are clear.
Pubs put new guest beers on the bar before they are on the EPOS, so staff ring them on the wrong button. We set up new lines from the delivery automatically.
Pubs run short of branded glasses for each beer as they break and go missing. We track glassware per brand and flag reorders from breweries and suppliers.
Pub beer festivals mean dozens of casks, tokens, volunteers and a beer list. We build one festival plan from cask orders to what is still pouring.
Pub cash-ups run on Z reads, tally sheets and a float count, and small differences go unexplained. We build a guided cash-up that tracks every difference.
Pubs lose hours finding who services the cellar cooling, glasswasher or dispense kit. We build one equipment register with contracts, callouts and history.
Community pubs juggle shareholder records, member communications and volunteer rotas in spreadsheets. We build one members and volunteers system for them.
Pub cellar temperature checks and line cleaning are logged on a damp clipboard, with gaps. We build quick phone logs with reminders and a clear history.
Pubs hosting darts and pool teams track fixtures, home nights and food in a notebook. We build a league calendar that feeds the rota, kitchen and bar.
Pubs selling tickets for comedy and music nights juggle ticket sites, cash sales and paper door lists. We build one ticketing flow with a single door list.
Pub party bar tabs go over limit, include the wrong drinks and end in disputes. We build pre-paid party tabs with rules, live balance and a clear receipt.
Pub events are posted by hand on the website, Facebook, Instagram and Google, and one is always out of date. We publish one events calendar to all of them.