28 problems private gp clinics bring us, each with the cause, what it costs and what we build to fix it.
Private GP membership plans losing income to failed card payments and missed renewals? We connect billing to your patient records so lapses show up early.
Private GP family accounts where one parent pays but invoices, receipts and reminders reach the wrong adult. We set up payer links and household billing rules.
Outgoing private GP referrals to specialists vanish once the letter is sent. We build a tracker that watches for the booking and the clinic letter back.
Private GP scan requests for MRI, ultrasound and X-ray stall between the imaging centre booking and the report. We track each request to a filed report.
Private GP clinics lose track of pathology orders that never return a result. We reconcile lab orders against incoming results and flag the missing ones.
Posted home sampling kits go out and some never return, with nobody chasing. We track each private GP kit from dispatch to lab receipt and prompt patients.
Health assessment packages at a private GP clinic span pre-bloods, tests, the consultation and a written report. We coordinate each step so none is missed.
Life insurance, solicitor and visa medical report requests pile up at private GP clinics. We log each one, check consent and fee, and track it to sending.
Patients email a private GP clinic for sick notes, fit-to-fly and school letters, each needing chasing. We route requests to a doctor queue with fees attached.
Private GP clinics with corporate contracts rebuild employer invoices from the diary each month. We match appointments to contracts and draft the bills.
Pre-employment, HGV and taxi medicals at a private GP bring forms, consent and deadlines from HR teams. We build one intake and tracker for every medical.
Mole removals, joint injections and coil fittings need the right room, assistant, kit and forms. We schedule private GP procedure lists so each is ready.
Travel clinic patients start a vaccine course and later doses go unbooked before the trip. We link each private GP course to its dates and remind patients.
Private GP clinics run short of some vaccines while others pass expiry in the fridge. We tie vaccine stock to bookings and batches so orders match demand.
Private GP slots sold on directory sites and your own website end up double-booked. We sync every channel to one diary and log where each patient came from.
Remote private GP appointments lose minutes to wrong links, blocked cameras and patients waiting in the wrong place. We fix the joining journey before the call.
Private GP consultation summaries meant for a patient's NHS surgery are not sent, sent twice or go to an old address. We track consent, recipient and dispatch.
New private GP patients arrive with ID, NHS practice details and forms to check by hand at reception. We move registration checks online before the first visit.
Insured private GP patients arrive with no pre-authorisation code, and the claim is rejected later. We capture and check the code at booking, not at billing.
Unfilled private GP sessions mean cancelled patients and a practice manager ringing locums. We build a session board where doctors see and claim open sessions.
A private GP clinic holds GMC status, indemnity, appraisal and DBS dates for every doctor in a spreadsheet. We track expiry and request updated documents.
When CQC gives notice, private GP clinics hunt through drives, inboxes and paper for policies, audits and logs. We build an evidence library kept current.
Private GP home visits booked like clinic slots leave doctors stuck in traffic and patients waiting. We plan visits by travel time and keep patients told.
A private GP group with several sites sees patients arriving at the wrong clinic after booking. We make location clear at booking, in reminders and on the day.
Overseas patients bring time zones, foreign payments and records in other languages. We streamline the admin for private GP clinics that see them.
Dictated private GP letters wait for a secretary to type, check and send. We route audio to transcription, drafts back to the doctor and letters out with a log.
Evening and weekend enquiries to a private GP wait until reception opens, and the patient books elsewhere. We answer admin questions and offer live slots.
Private GP fees drift apart across the website, booking page, directory profiles and reception sheet. We keep one price list and publish it to every channel.