27 problems orthodontic practices bring us, each with the cause, what it costs and what we build to fix it.
Orthodontic referrals from GDPs arrive by email, post and portal and wait for a reply. We build one referral inbox that logs, acknowledges and books each case.
Orthodontic progress reports to referring dentists get written late or not at all. We build letters at set treatment milestones, drafted from your records.
Orthodontic consultations that never become treatment starts are rarely followed up. We build a pending-starts list with records, options and timed follow-ups.
Orthodontic aligner cases sit in the provider portal awaiting plan review. We build a case tracker showing every stage, who holds it and fit dates at risk.
Orthodontic aligner refinements get lost between scan, submission and delivery. We build refinement tracking so patients are not left in their last aligner.
Orthodontic aligner progress photos arrive on WhatsApp and email with no record. We build a secure photo check-in linked to the patient, reviewed on a schedule.
Orthodontic retention reviews are missed once braces come off and patients drift away. We build retention follow-up with timed reminders and simple check-ins.
Orthodontic replacement retainer requests arrive by phone and email and get lost. We build an online request with payment, scan lookup and lab order tracking.
Orthodontic payment plan instalments fail mid-treatment and go unnoticed. We build payment plan tracking that alerts, retries and prompts reception early.
Orthodontic NHS waiting lists in spreadsheets hide patients nearing age limits. We build a waiting list view that shows ages, dates and status for every child.
Orthodontic after-school appointments are fought over while morning slots sit empty. We build rules that share prime slots fairly and plan visits well ahead.
Orthodontic breakages like loose brackets and poking wires fill the diary with unplanned visits. We build a breakage report form and triage list for your team.
Orthodontic cases run past their estimated treatment time unnoticed. We build a case overview comparing progress with the estimate for every patient.
Orthodontic debond appointments get booked before retainers or records are ready. We build debond planning that checks each item before the day arrives.
Orthodontic records photos and intraoral scans get renamed and filed by hand. We build automatic filing by patient and stage from camera and scanner exports.
Orthodontic practices message the wrong parent, or only one, about a child's treatment. We build contact preferences per family and messages routed to match.
Orthodontic patients who repeatedly miss adjustment appointments are spotted too late. We build a pattern watch that alerts your team and follows your policy.
Orthodontic aligner costs per case are buried in monthly provider invoices. We build a per-case view matching charges, refinements and visits to each fee.
Orthodontic transfer patients arrive mid-treatment with missing records and unclear fees. We build a transfer workflow for records, fees and first appointments.
Orthodontic treatment agreements go missing or get signed by the wrong adult. We build e-signing tied to bond-up, with signer checks set by your rules.
Orthodontic aligner patients who struggle with wear are only found at the next visit. We build short wear check-ins that flag patients for your team to contact.
Orthodontic referral reporting is guesswork when referrer data is messy. We build a referrer view showing who refers, how often and who has gone quiet.
Orthodontic adult aligner enquiries from Instagram and Facebook book free consults then fail to attend. We build quick replies, pre-consult info and reminders.
Orthodontic appointment book templates set years ago no longer fit the case mix. We build a template review from your diary data showing where slots are wrong.
Orthodontic therapist prescriptions on paper or in notes are hard to check before each visit. We build prescription tracking with expiry and review prompts.
Orthodontic practice owners wait for manual reports on starts, active cases and debonds. We build a monthly dashboard from your diary, cases and payments.
Orthodontic UOA tracking by spreadsheet leaves practices unsure where they stand. We build a view of starts, assessments and UOAs against your NHS contract.