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Occupational health providers: problems we solve

28 problems occupational health providers bring us, each with the cause, what it costs and what we build to fix it.

Occupational health providers problems

28 articles

How Do We Stop Line Managers Sending Occupational Health Referrals With Half the Information Missing?

Occupational health providers

Occupational health referrals arrive without questions, consent or job details. We build guided referral forms that check before they reach your team.

How Do We Keep Track of Which Employees Have Consented Before We Release Their Occupational Health Report?

Occupational health providers

Occupational health report consent sits in notes and inboxes, so reports stall or go out early. We build a consent and release step with an audit trail.

How Do We Stop Missing Employees Who Are Due Their Annual Health Surveillance?

Occupational health providers

Health surveillance recall for occupational health runs on a spreadsheet per employer. We build recall lists from your records that book and chase for you.

Why Are the Employee Lists We Hold for Our Occupational Health Clients Always Wrong?

Occupational health providers

Occupational health providers work from client employee lists that are months old. We build a feed that keeps starters, leavers and role changes in step.

How Can We Clear Pre-Placement Health Questionnaires Faster When an Employer Is Hiring in Bulk?

Occupational health providers

Pre-placement questionnaire backlogs delay start dates. We build online forms, rule-based sorting and a clinician queue for occupational health teams.

How Do We Cut the Number of Employees Who Do Not Turn Up to Occupational Health Appointments?

Occupational health providers

Occupational health did not attend appointments waste clinician time and cause billing rows. We build reminders, easy rebooking and DNA reporting to employers.

How Do We Stop Spending Days Building Occupational Health Invoices From Every Employer's Rate Card?

Occupational health providers

Occupational health invoicing means different rate cards, DNA fees and PO numbers per employer. We build billing from your activity data straight into Xero.

How Do We Fill On-Site Occupational Health Clinic Days Without the Site Contact Juggling a Spreadsheet?

Occupational health providers

On-site occupational health clinic days run half empty or overbooked. We build slot booking that fits shift patterns, site contacts and your clinical system.

How Can Our Occupational Health Team Keep Track of Every Worker's HAVS Tier and Next Assessment?

Occupational health providers

HAVS tier tracking in spreadsheets lets follow-ups slip. We build questionnaire, tier and referral tracking for occupational health providers across employers.

How Can Our Occupational Health Advisers Spend Less Time Typing Reports After Every Consultation?

Occupational health providers

Occupational health report writing eats advisers' evenings and delays reports. We build structured templates and AI-assisted drafting that clinicians check.

How Can We Report Referral-to-Report Turnaround Against Each Occupational Health Contract Without a Week in Excel?

Occupational health providers

Occupational health KPI reporting means manual date sums per contract. We build live turnaround tracking against each employer's targets, with pause reasons.

How Do We Stop Employers' HR Teams Ringing Our Occupational Health Service Every Day for Case Updates?

Occupational health providers

HR teams call and email your occupational health service for case updates all day. We build an employer portal showing status, never clinical detail.

How Do We Run Workplace Flu Vaccination Clinics for Many Employers Without Drowning in Booking Emails?

Occupational health providers

Occupational health flu campaigns mean booking sheets, consent forms and stock counts per site. We build slot booking, online consent and vaccine tracking.

How Can an Occupational Health Provider Keep Healthcare Workers' Immunisation and Screening Records Complete?

Occupational health providers

Occupational health teams chase healthcare workers' immunisation records across paper and email. We build one record with evidence, gaps and clearance status.

How Do We Keep Face Fit Test Records, Mask Models and Retest Dates in Order Across Every Client Site?

Occupational health providers

Face fit testing records for occupational health sit in paper and PDFs by site. We build one record per wearer, with mask model, result and retest reminders.

How Do We Stop Workplace Drug and Alcohol Testing Drowning Our Occupational Health Team in Forms?

Occupational health providers

Workplace drug and alcohol testing leaves OH teams with custody forms, lab results and employer letters to match. We build one tracked record per test.

How Can Our Occupational Health Service Track Safety-Critical Medicals Before They Expire?

Occupational health providers

Occupational health providers lose track of drivers' and safety-critical workers' medical renewals. We build expiry tracking, booking and employer alerts.

How Do We Run Night Worker Health Assessments for Employers Without Chasing Paper Questionnaires?

Occupational health providers

Night worker health assessments mean paper questionnaires, patchy returns and no record of the offer. We build online questionnaires, triage and offer logs.

How Do We Stop Long-Term Sickness Absence Review Appointments Slipping in Our Occupational Health Caseload?

Occupational health providers

Long-term absence cases need review after review, and dates slip in OH caseloads. We build case tracking with review dates, owners and employer updates.

How Do We Plan Our Occupational Health Advisers' Time Across Every Client, Site and Appointment Type?

Occupational health providers

Planning occupational health adviser time across employers, sites and phone clinics is done in several diaries. We build one planning view with the rules.

How Can Our Occupational Health Team Stop Losing Track of GP and Specialist Report Requests?

Occupational health providers

Occupational health teams lose weeks chasing GP and specialist reports with consent forms and fees. We build request tracking, chasing and case alerts.

How Do We Get Audiometry and Spirometry Results From the Device Into Our Occupational Health Records Without Retyping?

Occupational health providers

Audiometry and spirometry results get printed and retyped into occupational health records. We build device imports, matching and category flags for review.

How Can We Produce Useful Management Information for Each Occupational Health Client Without Rebuilding Reports Every Quarter?

Occupational health providers

Occupational health management information reports for each employer are built by hand from exports. We build anonymised MI packs from your case data.

How Do We Mobilise a New Occupational Health Contract Without Weeks of Spreadsheets and Set-Up Emails?

Occupational health providers

Mobilising a new occupational health contract means employee data, forms, rates and portals set up by hand. We build a repeatable onboarding for each employer.

How Do We Stop Workstation and DSE Assessment Follow-Ups Getting Lost Between Us and the Employer?

Occupational health providers

Workstation assessment follow-ups get lost between the OH provider and the employer. We build self-assessment triage, action tracking and employer handover.

How Do We Answer Subject Access Requests for Occupational Health Records Without Days of Searching?

Occupational health providers

Occupational health subject access requests mean searching case notes, emails and old systems by hand. We build request tracking, record gathering and review.

How Can We Run Peer Review and Audit of Our Occupational Health Reports Without It Becoming a Paper Exercise?

Occupational health providers

Occupational health report peer review is done by printing samples and scoring on paper. We build random sampling, scoring against your criteria and feedback.

How Can Our Occupational Health Service Quote Small Employers Quickly Without Losing a Day to Every Enquiry?

Occupational health providers

Small employer occupational health enquiries each take a call, a spreadsheet and a proposal. We build a guided enquiry, a quote builder and sign-up.