Think Build Implement Repeat
London, UK · Lahore, PK +44 7367 067226 WhatsApp
FOLLOW f in X

Estate agents: problems we solve

28 problems estate agents bring us, each with the cause, what it costs and what we build to fix it.

Estate agents problems

28 articles

Why Does My Progressor Spend All Day Ringing Solicitors and Brokers?

Estate agents

Estate agent sales progression becomes an all-day phone round of solicitors and brokers. We build milestone tracking that asks, records and flags stuck sales.

How Do I Keep Vendors Updated Without Ringing Every One of Them Every Week?

Estate agents

Vendors ring estate agents asking what is happening. We build vendor updates from your CRM activity so each seller gets a regular, accurate report.

How Do I Get Viewing Feedback From Buyers Without Chasing Them for Days?

Estate agents

Estate agent viewing feedback goes unrecorded when buyers ignore calls. We build quick feedback requests after each viewing and log answers in your CRM.

We Do the Market Appraisal, Then the Vendor Goes Quiet and Lists Elsewhere. Why?

Estate agents

Estate agents lose instructions when market appraisal follow-up depends on memory. We build a follow-up process for valuations that tracks every vendor.

Why Are We Copying Rightmove and Zoopla Enquiries Into Our CRM by Hand?

Estate agents

Estate agent portal leads arrive as emails that someone retypes into the CRM, creating duplicates. We build lead intake that files, matches and routes them.

How Do I Find Out a Buyer's Real Position Before I Put Their Offer to the Vendor?

Estate agents

Estate agents put offers forward without knowing if the buyer is proceedable. We build buyer position checks that collect chain, mortgage and funds detail.

How Do We Stop Sales Stalling While We Chase Buyers and Sellers for ID?

Estate agents

Estate agent AML checks stall when ID and source of funds are chased by email. We build a collection and tracking flow that shows what is outstanding.

How Do We Get Material Information From Vendors Without Delaying the Listing?

Estate agents

Estate agents wait on vendors for material information before listings go live. We build a guided vendor form and tracker that fills the gaps sooner.

Why Do Our Memorandums of Sale Keep Going Out Late or With Mistakes?

Estate agents

Estate agent memorandums of sale go out late or with wrong names and details. We build one that is generated from your CRM, checked and sent to every party.

How Do We Keep a Proper Record of Every Offer and What We Told the Vendor?

Estate agents

Estate agent offers are taken by phone and recorded loosely, leaving gaps when questions arise. We build an offer log that records, confirms and timestamps.

Can We See Which Agreed Sales Are Likely to Fall Through Before It Is Too Late?

Estate agents

Estate agent fall-throughs often show warning signs weeks earlier. We build a risk view over your agreed sales that flags silence, delays and chain trouble.

How Do I Keep Track of a Property Chain When the Other Links Belong to Other Agents?

Estate agents

Estate agents lose sight of property chains that run through other agents' sales. We build chain tracking that maps each link and records its status.

How Do We Follow Up Withdrawn and Stale Listings Without It Becoming a Mess?

Estate agents

Estate agents prospect withdrawn and stale listings by hand from portal alerts. We build a lead list with suppression, timing and letter tracking built in.

Why Do Our Registered Buyers Hear About New Listings From Rightmove Before Us?

Estate agents

Estate agent applicant matching sends vague alerts and misses good buyers. We build matching on real requirements and a call list for your negotiators.

How Do I Show a Vendor What Is Really Happening Before We Discuss the Asking Price?

Estate agents

Estate agents raise price reductions without clear evidence to hand. We build a property activity report from your CRM and portal data for that conversation.

Why Is Our Monthly Exchange and Completion Forecast Always Wrong?

Estate agents

Estate agent pipeline forecasts are built from hopeful dates in a spreadsheet. We build a fee forecast from real sale milestones in your CRM, by branch.

How Do We Make Sure Every Completion Gets Invoiced and Actually Paid?

Estate agents

Estate agent fees on completion get missed, invoiced late or never chased with solicitors. We build invoicing and payment matching into Xero or QuickBooks.

How Do We Record Every Buyer We Introduce to a Broker or Solicitor, and Check What Partners Pay Us?

Estate agents

Estate agents lose track of clients introduced to partner brokers and solicitors. We build an introduction log with consent, disclosure and payment checks.

Why Does It Take So Long to Get a New Instruction Live on the Portals?

Estate agents

Estate agent listing launches stall waiting on photographers, floorplans and EPCs. We build launch coordination that books, tracks and chases each step.

How Can Our Negotiators Write Property Descriptions Faster Without Them All Sounding the Same?

Estate agents

Estate agent property descriptions eat evenings and read alike. We build drafting from your notes, photos and facts, with checks, for negotiators to edit.

How Do We Stop Losing Track of Property Keys Between Viewings, Contractors and Branches?

Estate agents

Estate agent key tracking fails when keys go out on a paper sign-out sheet. We build a key log with tags, phone check-out and overdue alerts for your branch.

How Do We Manage New Build Plot Reservations Without a Spreadsheet Everyone Edits?

Estate agents

Estate agents selling new homes track plots, reservations and incentives in shared spreadsheets. We build a plot system linked to your CRM and developer.

How Do We Handle Legal Pack Requests and Bidder Registrations for Auction Lots?

Estate agents

Estate agents running property auctions juggle legal pack requests and bidder checks by email. We build pack access, bidder registration and tracking.

Our Negotiators Never Log Their Calls. How Do We Get Notes Into the CRM Without Nagging?

Estate agents

Estate agent call notes rarely make it into the CRM, so buyer and vendor history is lost. We build call logging from your phone system with drafted notes.

How Do We Stop For Sale Boards Going Up Late, Staying Up Too Long or Going to the Wrong House?

Estate agents

Estate agent board orders are sent by email and forgotten, so boards go up late or stay too long. We build board ordering triggered by status in your CRM.

How Can Our Valuers Prepare for a Market Appraisal Without Spending an Hour on Research?

Estate agents

Estate agent market appraisal prep means an hour of lookups per visit. We build a pre-appraisal pack from sold data, your records and the property's history.

Why Are We Marketing Properties Before the Vendor Has Signed Our Agency Agreement?

Estate agents

Estate agent terms of business go unsigned while listings go live. We build e-signing, cancellation tracking and a readiness check linked to your CRM.

How Do We Get More Reviews From Happy Vendors and Buyers Without Awkward Requests?

Estate agents

Estate agents ask for reviews too late or not at all. We build review requests timed to completion from your CRM, with problem cases sent to a manager.