15 problems operations and workflow bring us, each with the cause, what it costs and what we build to fix it.
When a spreadsheet only one person understands runs the business, every holiday is a risk. How SpiderHunts turns it into a system the whole team can use.
Retyping data into multiple systems wastes time and breeds errors. How SpiderHunts connects your CRM, accounts and job tools so each detail is entered once.
Work gets lost between teams when handovers rely on email and memory. SpiderHunts helps you automate handovers between departments with an owner at each step.
If staff keep asking where a job is up to, the status lives in people's heads. SpiderHunts builds live job tracking fed by the systems you already use.
Head office cannot see what each branch is doing? SpiderHunts helps automate operations across multiple locations with shared systems and one live view.
Stock counts across multiple sites that never agree lead to lost sales and wasted stock. SpiderHunts builds one live stock record every location updates.
Want to capture workflows without manual writing? SpiderHunts records how work is really done from screen recordings, system logs and short interviews.
Chasing quotes and comparing suppliers by hand is slow. SpiderHunts helps you automate supplier sourcing: requests, reading replies and side-by-side comparison.
Staff holiday requests on paper cause clashes, lost forms and wrong balances. SpiderHunts builds leave tracking tied to your rota, payroll and team calendars.
Tools and equipment going missing cost money and hold up jobs. SpiderHunts builds simple check-out tracking by QR code, with service dates and who has what.
Meeting actions never followed up mean the same issues return every week. SpiderHunts captures actions, assigns owners in your task tools and chases them.
Onboarding new staff with no written process means weeks of shadowing and repeated questions. SpiderHunts builds guided onboarding and a searchable guide.
Supplier emails in a shared inbox hide delivery changes and price rises. SpiderHunts reads them, matches each to its purchase order and flags what needs action.
Chasing customers for documents by email stalls jobs. SpiderHunts builds a request portal that checks each upload, sends reminders and shows what is missing.
Services, renewals and inspections tracked in a diary get missed. SpiderHunts builds a system to track recurring due dates, with reminders and evidence on file.