27 problems online course creators bring us, each with the cause, what it costs and what we build to fix it.
Course creators end up with sales pages on a website, courses on a platform and data that never matches. We connect them so each sale lands once.
Refunded online course students often keep access to the course, community and bonuses. We build refund handling that removes every access in one step.
Each online course cohort launch means days of manual enrolment into calendars, groups and pods. We build cohort onboarding that runs from purchase.
Online course live calls clash with time zones, and replays take days to reach students. We build scheduling and a replay pipeline to fix both.
Online course students often stall on the same few lessons, silently. We build progress tracking that spots stalled students and sends the right nudge from you.
Online course affiliate payouts go wrong with refunds, payment plans and bundles. We build commission tracking that holds, adjusts and pays correctly.
Online course affiliates dispute sales that cookies missed or another partner claimed. We build referral records and rules that settle credit disputes fairly.
Questions in an online course community sink under new posts and wait days for a reply. We build a triage queue so every student question gets seen.
Online membership members drop off when a card fails and nobody notices. We build failed payment handling that retries, reminds and pauses access.
Course creators lose track of dozens of content upgrades, forms and tags. We build one system that delivers each upgrade and tags subscribers by topic.
Online course support inboxes fill with login, replay and invoice questions. We build an inbox assistant that looks up the student and drafts the reply for you.
Online course certificates go to anyone who clicks to the end, or are issued by hand. We build certificate issuing tied to your own completion rules.
Online course assignments arrive by email, forms and community posts, and some never get feedback. We build one queue that routes each to a reviewer.
Online course premium tiers include 1:1 calls that nobody counts properly. We build booking tied to each student's tier, balance and expiry date.
Course creators sell through Stripe, PayPal and platform checkouts, and payouts never match sales. We build reconciliation that posts clean totals into Xero.
When a tool's screens or a platform's rules change, online course lessons go stale unnoticed. We build a lesson index that shows which lessons need updating.
Moving an online course to a new platform risks lost progress, broken subscriptions and angry students. We plan and run course creator migrations with care.
Online course testimonials are screenshots from chats with no record of permission. We build collection that asks at the right moment and stores each consent.
High-ticket online course applications flood your calendar with unsuitable calls. We build an application flow that reviews, routes and books only strong fits.
Companies want online course seats, invoices and progress reports, but platforms sell to individuals. We build team seat buying, assignment and reports.
Drip-fed online course lessons trip up late joiners, deferrals and paused students. We build drip rules that follow each student's own start and pace.
Some online course buyers never log in because the welcome email went astray. We build onboarding that confirms access and gets each buyer to lesson one.
Online course chargebacks arrive with a short deadline and evidence spread across tools. We build an evidence pack that gathers logins, progress and emails.
Online course logins get shared between colleagues and friends, and creators rarely know. We build detection that flags likely sharing and handles it politely.
Online course discount codes leak to coupon sites and outlive the launch. We build codes that are personal, time limited and tracked, ending when you say.
Online course payment plans leave creators chasing missed instalments while access stays open. We build instalment handling with reminders and clear rules.
Online course waitlists go cold between launches. We build a waitlist that records what each person wants, keeps in touch and gives them early access.