28 problems nurseries bring us, each with the cause, what it costs and what we build to fix it.
Nursery managers lose days each month splitting funded and paid hours on invoices. We build billing that applies each child's funding before the fees.
Nurseries struggle to bill meals, nappies and trips for funded children clearly. We build an extras ledger that records each charge and explains it to parents.
A nursery waiting list kept in a spreadsheet cannot say when a place frees up in each room. We build one that matches start dates, age and sessions to space.
Nursery ratio planning done on a whiteboard misses sickness and late bookings. We build a planner that turns room bookings into the staff each session needs.
Nursery staff write daily diaries on paper, then retype them for parents. We build quick logging that sends each family a clear daily diary at home time.
Nursery occupancy looks fine as a monthly average while Friday afternoons sit empty. We build a view of occupancy per room and session, weeks ahead.
Nursery parents ask for extra sessions by text, email and at the door. We build a request flow that checks space and cover, then bills approved extras.
Each term, nurseries rebuild the funding headcount from bookings and forms. We build a claim list that stays current and is checked before the deadline.
Late collection fees at nursery are noted on scraps of paper and often never charged. We build sign-out records that apply your late fee policy on the invoice.
Nursery fees arrive via Tax-Free Childcare, vouchers and parents' transfers with vague references. We build matching that puts each payment on the right bill.
Nurseries work out sibling discounts by hand and send a bill per child. We build billing that links brothers and sisters and sends one clear nursery invoice.
Overdue nursery fees get chased awkwardly at pick-up, or not at all. We build reminders that follow your fee policy and show the manager who needs a word.
Nursery enquiries come by phone, form and Facebook, then go cold after the show round. We build an enquiry tracker that books visits and follows up on time.
The nursery registration pack goes home on paper and comes back incomplete. We build an online pack that checks each section and fills your nursery system.
Nursery staff certificates live in folders and renewal dates are spotted too late. We build a training record that shows what expires, when, and who to book.
Owners of several nurseries build a weekly report by phoning managers and merging spreadsheets. We build one view of every setting from your existing systems.
Parents query nursery bills when months differ or the setting closes for bank holidays. We build fee plans that average your year and explain each invoice.
Nursery cooks guess meal numbers from last week and a note on the door. We build a daily kitchen sheet from bookings, absences and each child's dietary record.
Nursery absence calls arrive by phone, text and app during the drop-off rush. We build one place for parents to report absences that updates the register.
Nursery parents ask to swap their regular days and the office juggles rooms, notice and fees by hand. We build a change request flow that checks all three.
Nursery managers spend early mornings texting staff for cover when someone is off sick. We build a cover request that shows the gap and asks the right people.
Nursery key persons jot observations on sticky notes and type them into the learning journal after hours. We build quick capture that goes straight in.
When nursery fees rise, working out each family's new monthly amount and letter takes days. We build a fee review that calculates and writes every notice.
When a child leaves nursery, notice periods, deposits and the final invoice are handled from memory. We build a leaver process that gets each one right.
Nurseries bill in their nursery software, then retype totals into Xero, and the two never agree. We build a sync that keeps invoices and balances matched.
Nursery owners budget for next year with guesswork about school leavers and room moves. We build a forecast of income and staffing from your actual children.
Nurseries running holiday clubs for school-age children juggle paper forms, day places and payments. We build online booking that knows the daily limit.
Nursery settling-in visits get booked on paper and clash with busy sessions or key person days off. We build scheduling that fits visits to the room and rota.