27 problems membership organisations bring us, each with the cause, what it costs and what we build to fix it.
Professional bodies chase renewals for months across invoices, direct debits and employer payments. We build renewals that bill, remind and reconcile by grade.
Professional bodies lose lapsed members without knowing why or asking them back. We build lapse tracking with reasons, timely contact and simple rejoining.
Professional bodies stall new member applications while chasing certificates and references by email. We build an application flow that tracks every item.
Professional body grade upgrades are handled as new applications, asking members for evidence the body already holds. We build upgrades that reuse the record.
Professional bodies collect member CPD records as spreadsheets and PDFs, then chase late returns. We build an online CPD record members keep all year.
Professional bodies run CPD audits by emailing a sample of members and reviewing evidence by hand. We build audit selection, evidence requests and review.
Professional bodies issue CPD certificates for events and webinars by hand. We build attendance capture that credits CPD records and issues certificates.
Members change employer and never tell their professional body, so invoices and journals go astray. We build update prompts at renewal and bounce handling.
Professional bodies build the journal mailing file by hand each issue, so lapsed members get copies and new ones do not. We build it from live records.
Professional bodies handle reduced rate subscriptions case by case with evidence in emails. We build an application route with your criteria and review dates.
Professional bodies manage employer-paid group memberships in a spreadsheet per firm. We build an employer portal with named members, invoices and changes.
Professional bodies lose student members at graduation when their university email stops working. We build transfer prompts, email capture and graduate grades.
Professional body conference bookings need member rate checks, employer invoices and CPD credit. We build booking that checks membership live and bills right.
Professional body branch events are run by volunteers with their own spreadsheets and email lists. We build shared branch tools for bookings, lists and reports.
Professional body calls for papers collect abstracts by email and score them in spreadsheets. We build submission, blind review and programme building.
Professional body AGMs involve notices, eligible voter lists, proxy forms and counts done by hand. We build eligibility, online proxies and vote records.
Professional body committee papers are assembled from late emails and attachments. We build a papers process with deadlines, templates and one pack per meeting.
Professional body volunteer committees meet quarterly and work stalls in between. We build a task tracker, cross-committee links and a decisions record.
Professional body council elections involve nomination forms, eligibility checks and ballots run by hand. We build nominations, checks and ballot admin.
Professional body special interest groups keep their own lists, so members get too much or nothing. We build SIG joining, lists and mailings in one place.
Professional body members-only areas let lapsed members in and lock paid-up ones out. We build access that follows live membership status and grade.
Professional body mentoring schemes match mentors and mentees by hand from forms and spreadsheets. We build sign-up, suggested matches and check-ins.
Professional body partner discount codes get shared online and nobody knows which members use them. We build member-only offers tied to live membership status.
Professional bodies track accredited university courses, review dates and visit panels in spreadsheets. We build a course register with reviews and uploads.
Board reports need membership figures by grade and region, rebuilt from exports every time. We build a professional body dashboard with agreed measures.
Professional body jobs boards run on emailed adverts, manual posting and invoices. We build employer self-service posting, payment, expiry and job alerts.
Student members sit professional exams with prerequisites, exemptions and papers tracked in spreadsheets. We build entry, results release and progress records.