27 problems independent schools bring us, each with the cause, what it costs and what we build to fix it.
Independent school admissions enquiries arrive by web form, phone and email and some are never followed up. We build one admissions pipeline to registration.
Open morning bookings for an independent school sit in a form tool and follow-up is patchy. We build event bookings linked to admissions records and follow-up.
Independent school registrations stall on missing reports, birth certificates and unpaid fees. We build online registration that gathers it all and chases gaps.
Independent school entrance assessments mean rooms, papers, access arrangements and marks gathered by hand. We build assessment day planning and mark capture.
Independent schools send offers, then chase acceptance forms, deposits and signed terms by hand. We build an offer tracker from letter to confirmed place.
Independent school waiting lists live in spreadsheets and freed places are offered slowly. We build waiting lists per year group with ranked offers and replies.
Independent schools receive overseas applications from agents by email in many formats. We build an agent portal that tracks each applicant and commission.
Independent school fee bills need discounts, bursaries and boarding changes applied by hand before they go out. We build a fee run with checks built in.
Independent school extras such as music lessons, clubs and exam entries reach the bursary late or not at all. We build extras capture that feeds the bill.
Parents want to pay school fees monthly, and bursaries track the plans by hand. We build fee payment plans with direct debit collection and clear balances.
Independent schools chase overdue fees late and inconsistently. We build fee reminders that follow your policy, in your tone, with escalation to the bursar.
Independent school fees shared by two parents, a grandparent or an employer get tangled in one account. We build split billing with a bill for each payer.
Independent school bursary applications arrive with dozens of documents by email and post. We build a secure bursary portal that tracks every document.
Annual bursary reviews make independent schools and families repeat a full application each year. We build a review that starts from last year's file.
Independent school scholarships carry conditions and fee remissions that are hard to track across years. We build a scholarship register linked to fees.
Independent school trip payments arrive in instalments through several routes, and trip leaders cannot see who has paid. We build trip payment tracking.
Independent school trip consent forms go home on paper and come back late or incomplete. We build online trip consent linked to pupil records.
Independent school club sign-ups by email cause first-come stampedes and full clubs nobody tracks. We build club sign-ups with fair allocation and registers.
Independent school parents' evenings run on paper slips and emails, and parents end up with clashes. We build online booking with each teacher's slots.
Independent school instrumental lessons rotate to avoid missing the same class, and timetables are built by hand. We build rotating lesson scheduling.
Independent school sports fixtures mean team sheets, coaches, teas and parent messages done by email each week. We build fixture admin in one place.
Independent school uniform shops take paper orders, run out of sizes and lose track of second-hand items. We build online uniform orders linked to stock.
Independent schools send new families a pack of forms each summer, then retype the answers into the MIS. We build new pupil onboarding that fills the MIS.
Independent school alumni records go stale as leavers move and change email. We build alumni record upkeep with leaver handover and self-updates.
Independent school donations arrive by card, cheque and standing order, with Gift Aid forms on paper. We build donation records linked to declarations.
Independent school reunions run from spreadsheets that never reach the alumni file. We build reunion booking by leaving year that updates each record.
Independent school building appeal pledges are paid over years, and tracking what is due falls to a spreadsheet. We build pledge tracking with schedules.