28 problems equestrian yards bring us, each with the cause, what it costs and what we build to fix it.
Livery yard extras are done on the yard but never reach the monthly invoice. We build a simple way to log each extra as it happens and bill it automatically.
Livery yards sell hay, haylage and bedding by the bale or bag but lose track of who took what. We build a usage record that charges each livery correctly.
Livery requests for turnout, bringing in and rug changes arrive by WhatsApp and get missed. We build a request board staff work from each day, with a record.
Livery yards struggle to bill fairly when horses change package, arrive or leave mid-month. We build billing that works out part months from your own rules.
Livery yards find chasing overdue livery fees awkward and inconsistent. We build reminders and a clear arrears view, with the decisions left to the yard owner.
Livery yard waiting lists live in texts and notebooks, so good enquiries are lost. We build a stable waiting list that records needs, order and follow-ups.
Livery yards chase new liveries for contracts, passports, vaccination records and insurance. We build onboarding that collects each item and flags gaps.
Livery yard staff rotas are built on whiteboards and rebuilt after every sick day. We build a rota that knows your shifts, skills and liveries' care needs.
DIY livery yards share turnout and bringing in duties on a paper rota that nobody trusts. We build a shared duty rota with swaps, reminders and fair records.
Livery yards juggle turnout groups, closed fields and rested paddocks on a whiteboard. We build turnout records staff and liveries can check from anywhere.
Livery yard farrier days are arranged by text, so horses are out in the field or missed. We build farrier scheduling with due dates, lists and holds.
Livery yards arrange vet visits for owners who are at work, then lose track of what happened. We build a vet visit record with holds, notes and owner updates.
Livery yards try to track vaccination and worming dates on paper for every horse. We build a due-date record with owner reminders, without giving health advice.
Livery yard feed boards are rubbed out and rewritten, so feed changes are missed. We build digital feed charts that owners update and staff follow each day.
Livery yards share one arena between liveries, lessons and jumping, with bookings on a sheet. We build arena booking with your rules, slots and closures.
Riding schools take lesson bookings by phone and message while instructors are teaching. We build online lesson booking that fits your horses and instructors.
Riding schools lose track of how many lessons each school horse has done. We build workload records that apply your own limits and show rest days clearly.
Riding schools spend an hour matching riders to school horses every morning from memory. We build allocation that follows your rules and shows staff why.
Riding schools cancel lessons for frozen or flooded arenas and ring every rider. We build cancellation, notification and rebooking that runs in minutes.
Riding school lesson cards get muddled by snow days, lame ponies and late cancellations. We build credit records that apply your rules and riders can see.
Riding schools hand new riders paper forms that come back incomplete or not at all. We build online rider registration that is finished before the first lesson.
Riding school holiday pony days and camps fill up fast and are booked by message and spreadsheet. We build bookings with places, ponies, payment and forms.
Riding schools plan instructor timetables by hand around levels, qualifications and days off. We build timetabling that matches instructors to lessons.
Livery yards have horse sharers riding on agreed days, often unknown to staff. We build sharer records with days, owner approval and yard forms in one place.
Livery yards run out of haylage and shavings because stock is judged by eye. We build a stock record from deliveries and usage with order reminders.
Full livery owners want to know how their horse is, and staff answer texts all day. We build a daily care log that shares updates and photos with owners.
Livery yards record incidents in a notebook or not at all, so details are lost. We build an incident log staff fill in on a phone with photos and follow-up.
Riding lesson and pony experience gifts sold at Christmas come back months later with no way to check them. We build coded gifts that book into lessons.